Difference between revisions of "Why Accounts in IB TWS Are Constantly Switching?"

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* '''Master account'''
 
* '''Master account'''
 
* '''Friends and Family account'''
 
* '''Friends and Family account'''
The distinguished feature of those accounts is the presence of subaccounts. Customers with '''FA''' or '''Master''' accounts may notice that when MultiCharts is connected to IB data source/broker with such account type, all subaccounts are constantly changing in IB TWS. There is a reason for this. '''FA'''/'''Master''' account doesn't allow any 3rd party software to access all subaccounts at the same time to get updated information about account balance, open market positions, active orders and so on. That is why MultiCharts has to switch them constantly in IB TWS to update info on all accounts.
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The distinguished feature of those accounts is the presence of subaccounts. Customers with '''FA''', or '''Master''', or '''Friends and Family''' accounts may notice that when MultiCharts is connected to IB data source/broker with such account type, all subaccounts are constantly changing in IB TWS. There is a reason for this. '''FA'''/'''Master'''/'''Friends and Family''' account doesn't allow any 3rd party software to access all subaccounts at the same time to get updated information about account balance, open market positions, active orders and so on. That is why MultiCharts has to switch them constantly in IB TWS to update info on all accounts.
 
<div style="background-color: #E3FBE5;">'''Note''': This doesn't affect data feed. </div>
 
<div style="background-color: #E3FBE5;">'''Note''': This doesn't affect data feed. </div>
 
<div style="background-color: #E3FBE5;">'''Note''': Old versions of MultiCharts may have an issue showing similar behavior '''without''' '''FA''' or '''Master''' account connected. Update your MultiCharts at least to version 8 to fix the issue..</div>
 
<div style="background-color: #E3FBE5;">'''Note''': Old versions of MultiCharts may have an issue showing similar behavior '''without''' '''FA''' or '''Master''' account connected. Update your MultiCharts at least to version 8 to fix the issue..</div>

Revision as of 14:06, 26 September 2012

Interactive Brokers has specific types of account, such as:

  • Financial Advisor account (FA)
  • Master account
  • Friends and Family account

The distinguished feature of those accounts is the presence of subaccounts. Customers with FA, or Master, or Friends and Family accounts may notice that when MultiCharts is connected to IB data source/broker with such account type, all subaccounts are constantly changing in IB TWS. There is a reason for this. FA/Master/Friends and Family account doesn't allow any 3rd party software to access all subaccounts at the same time to get updated information about account balance, open market positions, active orders and so on. That is why MultiCharts has to switch them constantly in IB TWS to update info on all accounts.

Note: This doesn't affect data feed.
Note: Old versions of MultiCharts may have an issue showing similar behavior without FA or Master account connected. Update your MultiCharts at least to version 8 to fix the issue..


How to disable switching of accounts in IB TWS

  1. Run only IB TWS.
  2. Click on Configure in main TWS window.
  3. Click on Messages section.
  4. Click on Disable All.
  5. Run MultiCharts.
  6. Connect your Interactive Brokers Broker Profile.
  7. A message from IB TWS should pop up. Check the box Rememeber my decision and click on No.