Why Accounts in IB TWS Are Constantly Switching?

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Revision as of 14:32, 11 June 2014 by Yankee (talk | contribs)
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Interactive Brokers has specific types of accounts, such as:

  • Financial Advisor account (FA)
  • Master account
  • Friends and Family account

The distinguishing feature of those accounts is the presence of subaccounts. Customers with FA, or Master, or Friends and Family accounts may notice that when MultiCharts is connected to IB data source/broker with such an account type, all subaccounts are constantly changing in IB TWS. There is a reason for this. FA/Master/Friends and Family accounts does allow any 3rd party software to access all subaccounts at the same time to get updated account balance information, open market positions, active orders and so on. That is why MultiCharts has to constantly switch them in IB TWS to update the info in all accounts.

Note: This doesn't affect data feed.
Note: Old versions of MultiCharts may have an issue showing similar behavior without an FA or Master account connected. Update your MultiCharts to at least version 8 to fix the issue..


How to disable switching of accounts in IB TWS

  1. Run only IB TWS.
  2. Click on Configure in the main TWS window.
  3. Click the Messages section.
  4. Click on Disable All.
  5. Run MultiCharts.
  6. Connect your Interactive Brokers Broker Profile.
  7. A message from IB TWS should pop up. Check the box Rememeber my decision and click on No.