How to Install an Updater: Difference between revisions
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In some particular situations, the MultiCharts support team can send a link to download an updater file. Such an archive file may contain a hot fix for an existing issue, extended logging modules, etc. Here are the instructions on how to unpack and install the file: | In some particular situations, the MultiCharts support team can send a link to download an updater file. Such an archive file may contain a hot fix for an existing issue, extended logging modules, etc. Here are the instructions on how to unpack and install the file: | ||
# Please close MultiCharts and all its applications (QuoteManager, PowerLanguage Editor, Portfolio | # Please close MultiCharts and all its applications (QuoteManager, PowerLanguage Editor, Portfolio Trader and 3D Optimization Charts). | ||
# Run Windows Task Manager (rigth-click on the windows clock -> run Task Manager) and make sure that all [[MultiCharts Processes]] are finished. If a MultiCharts process is still there after 20 seconds, end it manually. | # Run Windows Task Manager (rigth-click on the windows clock -> run Task Manager) and make sure that all [[MultiCharts Processes]] are finished. If a MultiCharts process is still there after 20 seconds, end it manually. | ||
# Unzip the archive. Then run the Updater.exe and click on the “Update” button. | # Unzip the archive. Then run the Updater.exe and click on the “Update” button. |
Revision as of 13:13, 16 November 2015
In some particular situations, the MultiCharts support team can send a link to download an updater file. Such an archive file may contain a hot fix for an existing issue, extended logging modules, etc. Here are the instructions on how to unpack and install the file:
- Please close MultiCharts and all its applications (QuoteManager, PowerLanguage Editor, Portfolio Trader and 3D Optimization Charts).
- Run Windows Task Manager (rigth-click on the windows clock -> run Task Manager) and make sure that all MultiCharts Processes are finished. If a MultiCharts process is still there after 20 seconds, end it manually.
- Unzip the archive. Then run the Updater.exe and click on the “Update” button.
- Scroll up in the updater log to make sure there are no errors. If there is an error, contact the MultiCharts support team.
- Close the updater. An issue should be fixed or additional functional be enabled; MultiCharts can be launched.