Auto data restore

That is possible that during MultiCharts operation the Internet connection or the real-time data provider connection from your PC is lost. In such situation the missing data can be backfilled by MultiCharts:

• On tick based charts the gaps are backfilled at once after the connection is restored.
• On minute based charts the gaps are not backfilled at once. The gaps are backfilled on a next historical data request (copy/paste chart, close/open workspace).

“Backfilled at once” means that after physical connection recovery:

• Reconnection event is determined (corresponding message appears in QuoteManager Event Log);
• Missing data is requested from the data vendor;
• Missing bars appear on the chart;
• Realtime bars appear after backfilled bars;
• The studies are not recalculated, they are calculated regular way on the backfilled bars;
• The orders are generated and if the auto trading is enabled they are sent to broker.

Backfilling Availability. Data vendors list (realtime only/historical only data vendors are not listed):

• AvaTrade - Available
• BarChart - Available
• CQG - Available
• MCFX - Available
• eSignal - Available
• IQFeed - Available
• Interactive Brokers – Available
• IWBank – Not Available *
• LMAX – Available
• MB Trading - Available
• OEC - Available
• Quik - Available
• Rithmic - Available
• TradeStation - Not Available *
• WeBank - Not Available *
• ZenFire - Available

*Not Available means that the data vendor provides historical data but does not provide ability to determine connection loss/reconnection event through its API. Such data vendors are being contacted for clarifications.