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In some particular situations, the MultiCharts support team can send a link to download an updater file. Such an archive file may contain a hot fix for an existing issue, extended logging modules, etc. Here are the instructions on how to unpack and install the file:
# Please close MultiCharts and all its applications (QuoteManager, PowerLanguage Editor, Portfolio Backtester Trader and 3D Optimization Charts).# Run Windows Task Manager (rigthright-click on the windows clock -> run Task Manager) and make sure that all [[MultiCharts Processes]] are finished. If a MultiCharts process is still there after 20 seconds, end it manually.
# Unzip the archive. Then run the Updater.exe and click on the “Update” button.
# Scroll up in the updater log to make sure there are no errors. If there is an error, contact the MultiCharts support team.
# Close the updater. An issue should be fixed or additional functional should be enabled; MultiCharts can be launched.
[[Category:FAQ]]
