How to Install an Updater

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In some particular sitations MultiCharts support team can send a link to download un updater file. Such archive file may contain a hot fix for an existing issue, extended logging modules and so on. Here is the instruction of how to unpack and istall the file:

  1. Please close MultiCharts and all its applications (QuoteManager, PowerLanguage Editor, Portfolio Backtester and 3D Optimization Charts).
  2. Run Windows Task Manager (rigth-click on windows clock -> run Task Manager) and make sure that all MultiCharts Processes are ended. If a process of MultiCharts is still there after 20 seconds, end it manually.
  3. Unzip the archive. Then run the Updater.exe and click on the “Update” button.
  4. Scroll up log of the updater to make sure there are no errors. If there is is an error, contact MultiCharts support team.
  5. Close the updater. An issue should be fixed or additional functional should be enabled. MultiCharts can be launched.