Changes

In the description field '''describe the issue ''' in as much detail as possible.<br>'''Specify the date and time ''' when the issue happened.<br>If it’s related to orders, specify the '''Broker Order IDs ''' of the orders in question. You can find it in File -> New -> Order and Position Tracker -> Logs tab.

Log files contain information about the internal MultiCharts processprocesses. We recommend always checking this box when sending reports.<div style="background-color: #E3FBE5;">'''Note''':If you have issues with '''real-time data''', make sure extended logging is enabled before sending a report. See [[How to Enable Extended Logging]]</div>