714
edits
Changes
Jump to navigation
Jump to search
There are multiple aspects those can possibly affect data shown on chart, DOM, market scanner windows in MultiCharts.
==Green Lights in MultiCharts==
* In At the left bottom right corner of MultiCharts there is an indicator to show current connection status to MultiCharts authorization server. If it is green, the connection is established and your registration name (usually customer first and last name, all lower case) and registration code (16 digits that should not mixed with MultiCharts User ID) is verified, as the result it is possible to receive data from connected data source. Red or yellow means you can’t receive data. Possible reasons:
** Incorrect registration name/code.
** Internet connection problem.
** A problem on MultiCharts Authorization server.
* At the top of the software there is the [[Trade Bar]] (shown by default), where all [[Broker Profiles Overview|Broker Profiles]] are located. Each of them has an indicator that is showing current connection state to a particular broker. Connection to a data source and to a broker is separated in MultiCharts. It is important to understand that connected status (green) has nothing in common with plotting data in MultiCharts. However, it is required to be connected for receiving prices in [[Depth of market (DOM)|DOM window]], [[Chart Trading|Chart Trading Panel]] and Trade Bar.
==Online/Offline Mode==
MultiCharts can be running either in online mode that allows user to receive real-time and historical data from data vendors’ servers, or customer can work in offline mode to develop studies and strategies and backtest them on locally saved historical data. There are 3 key points customer should know about modes of MultiCharts:
