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Reasons of Order Rejection

232 bytes added, 17:36, 11 December 2014
=== The Price Does Not Conform To The Minimum Price Variation For This Contract ===
This rejection message occurs when the user has there is an incorrect combination of Price Scale and Min. Movement in the [[Setting Properties#Editing an existing symbol properties|symbol's settings]]of the broker instrument.
If the settings are not correct, an order can be sent with a price that is not accepted on the broker's end, since for this particular symbol there is no such price.
<div style="background-color: #E5F6FF;">'''Example''': You cannot place an order to buy at 1,650.01 for ES symbol, since the nearest available prices for this symbol are 1,650.00 and 1,650.25.</div>
In order to resolve the issue, please follow these steps:
# Find out how Re-add the instruments for both data provider and broker [[Operating Symbol List#Adding Symbol from Data Vendor Supplied List|using the Data Vendor Supplied List]]. This is extremely important because most of the data providers supply the correct instrument settings via their API which are received when the symbol updatesData Vendor Supplied List (Lookup) is used.<br><div style="background-color: #E5F6FFE3FBE5;">Note:If you are unable to do that - find out how the symbol updates:<br>'''Example 1''': If the symbol's prices changes from XXX.00 to XXX.05, it means that the Price Scale should be 1/100 and the Min. Movement should be 5.<div><div style="background-color: #E5F6FF;"br>'''Example 2''': If symbol's prices changes from X.123450 to X.123460, it means the Price Scale should be 1/1000000 and the Min. Movement should be 10; or the Price Scale should be 1/100000 and the Min. Movement should be 1.</div># Open QuoteManager.;# Find the broker symbol you are trading, right-click on it and select '''Edit Symbol...''';# Click on the '''Settings''' tab and select correct ;# Write down / remember/ do a screenshot of the Instrument Settings: '''Price Scale''' and , '''Min. Movement'''. Click , '''OKBig Point Value'''.<div style="background-color: #E3FBE5;">Click '''NoteOK''': If ;# Find the data sources are differentprovider symbol, for example IQFeed is used for charting right-click on it and IB is the broker. Both symbols representing the same security from these data providers should configured in QuoteManager.</div>select '''Edit Symbol''';# Close MultiCharts and all its products. Make sure all [[MultiCharts Processes|MC processes]] are off.# Restart MultiCharts.Click on the '''Settings''' tab;# Plot Set the symbol on chart'''Price Scale''', '''Min. Reload the chart by pressing Movement''', '''CTRL+RBig Point Value'''same way they are set for your broker instrument.Click '''OK''';# Connect Rebuild the required broker profile and chart your were using (plot a new chart or close/open your workspace) to make the Symbol Mapping settings by making a right-click on come into effect;# Disconnect the broker profile in Trade Bar and selecting '''Symbol Mapping...'''# open the [[Symbol Mapping#Configure Chart Symbol|Manually reset the chart and broker symbols]] in window. # Delete all the lines where this particular symbol is used.;# Configure the symbol mapping for this instrument anew;# If a new order is placed with an incorrect price, it's price will be rounded to the nearest accepted acceptable value.
[[Category:FAQ]]

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