141
edits
Changes
Jump to navigation
Jump to search
Created page with "'''For Windows Vista/Windows 7/ Windows XP''' #Click Windows '''Start''' button #Click '''All Programs''' #Select the folder with your MultiCharts version:<br>For 32-bit regul..."
'''For Windows Vista/Windows 7/ Windows XP'''
#Click Windows '''Start''' button
#Click '''All Programs'''
#Select the folder with your MultiCharts version:<br>For 32-bit regular MultiCharts open '''MultiCharts''' folder<br>For 64-bit regular MultiCharts open '''MultiCharts64''' folder<br>For 32-bit MultiCharts.Net open '''MultiCharts.Net''' folder<br>For 64-bit MultiCharts.Net open '''MultiCharts.Net64''' folder<br>
# Click '''LogsCollector'''
#Describe what you were doing when the error occurred
#Click '''OK'''
#Click '''Save'''
#Type your name and your email address and click '''OK''' to upload the files to MultiCharts FTP Server
<div style="background-color: #E3FBE5;">'''Note''': Please send a description of the problem corresponding to the uploaded log files to support@multicharts.com or to the customer care representative you are working on the subject.</div>
'''For Windows 8/Windows 10'''
#For 32-bit MultiCharts open the following folder by typing: C:\Program Files (x86)\TS Support\MultiCharts<br>For 64-bit MultiCharts open the following folder by typing: C:\Program Files\TS Support\MultiCharts64<br>For 32-bit MultiCharts.Net open the following folder by typing: C:\Program Files (x86)\TS Support\MultiCharts.NET<br>For 64-bit MultiCharts.Net open the following folder by typing: C:\Program Files\TS Support\MultiCharts.NET64
#Click '''LogsCollector'''
#Describe what you were doing when the error occurred
#Click '''OK'''
#Click '''Save'''
#Type your name and your email address and click '''OK''' to upload the files to MultiCharts FTP Server
<div style="background-color: #E3FBE5;">'''Note''': Please send a description of the problem corresponding to the uploaded log files to support@multicharts.com or to the customer care representative you are working on the subject.</div>
[[Category:FAQ]]
#Click Windows '''Start''' button
#Click '''All Programs'''
#Select the folder with your MultiCharts version:<br>For 32-bit regular MultiCharts open '''MultiCharts''' folder<br>For 64-bit regular MultiCharts open '''MultiCharts64''' folder<br>For 32-bit MultiCharts.Net open '''MultiCharts.Net''' folder<br>For 64-bit MultiCharts.Net open '''MultiCharts.Net64''' folder<br>
# Click '''LogsCollector'''
#Describe what you were doing when the error occurred
#Click '''OK'''
#Click '''Save'''
#Type your name and your email address and click '''OK''' to upload the files to MultiCharts FTP Server
<div style="background-color: #E3FBE5;">'''Note''': Please send a description of the problem corresponding to the uploaded log files to support@multicharts.com or to the customer care representative you are working on the subject.</div>
'''For Windows 8/Windows 10'''
#For 32-bit MultiCharts open the following folder by typing: C:\Program Files (x86)\TS Support\MultiCharts<br>For 64-bit MultiCharts open the following folder by typing: C:\Program Files\TS Support\MultiCharts64<br>For 32-bit MultiCharts.Net open the following folder by typing: C:\Program Files (x86)\TS Support\MultiCharts.NET<br>For 64-bit MultiCharts.Net open the following folder by typing: C:\Program Files\TS Support\MultiCharts.NET64
#Click '''LogsCollector'''
#Describe what you were doing when the error occurred
#Click '''OK'''
#Click '''Save'''
#Type your name and your email address and click '''OK''' to upload the files to MultiCharts FTP Server
<div style="background-color: #E3FBE5;">'''Note''': Please send a description of the problem corresponding to the uploaded log files to support@multicharts.com or to the customer care representative you are working on the subject.</div>
[[Category:FAQ]]
