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# Internet connection problems. Please check your Internet connection. If you have a proxy setup, please configure it properly (see more info here - [[How to Configure a Proxy Connection]]).<br>
# An anti-virus or firewall connection is blocking MultiCharts authorization. Please try to temporarily disable your anti-virus and firewall software and see if it solves the issue. Also, please make sure that MultiCharts has access to '''https://mcauth.com/''', '''https://mcauth1.com/''', '''https://mcauth2.com/''' servers and Ports # 443 and # 80 should be open. You can try to open '''www.mcauth.com''' page in your Internet Explorer browser (as MultiCharts is using its components for the authorization) and if you can see a picture of a plant and ''“We’ll Have More Soon”'' text, you should be able to connect to the DRM system.
# Try to authorize your MultiCharts: double click on the authorization icon, confirm the Registration Name and Code you are using are correct, then click OK.
