Kate, The only places where my system registered "TS Support" folders was in... C:\Program Files\ C:\Program Files\Common Files That would explain quite a bit right there. Assuming the application is attempting to access a non-existing folder, the error stack is reflecting an Access Error as the fol...

Log files for FileMon and RegMon forwarded to TSsupport.

By the way, EAccess Violation errors are frequently an indication of security or policy violation errors and on a secure system/network I don't just dismiss those as insignificant and lower security or open access at the drop of a hat, especially when loading an new application onto the system, I kn...

I'm sorry, How is it that seeing a simple error dialog box on my desktop, by opening access to my network and operating system, will help you diagnose anything? The error says "EAccess Error" that's it. The profile I sent you shows CPU, motherboard, bios, all other applications, memory allocations, ...

System profile sent to Kate at 11:30 a.m. EST

Anybody with an idea yet, please?

Mike

Mike,
The problem you described seems a really specific one. Could you please contact us via our live support (//www.tssupport.com/support/) as we need to establish a Helpdesk connection to analyze your environment?

I'll get an analysis over to you on email, Kate.

Thank you.

Mike

Hi, I just DL'd the current MCFX lite version to test on XP home. Installation went perfectly but during launch I get only a small error dialog saying EAccessViolation. I DL'd a fresh copy, uninstalled and reinstalled, no difference. Are there any other requirements I should be aware of or a known r...