I just spoke with technical support and they were their usual helpful selves. My problem was twofold. I was using port 9000, which I had been advised to do, without anyone mentioning that it only carries 16 currency pairs (yes, there is a message buried in December 2006 that explains the ports, but ...

Then you're the lucky one. Today is the 4th day in a row I can't access 15 min, 30 min, 4 hr and many more variations on GBP/USD. That same problem applies to USD/CAD, USD/JPY, USD/CHF and frankly I stopped trying with other pairs beyond that point. Nobody from technical support has made any comment...

I'd like to see it succeed. I really would. I never get the feeling that anyone is trying to hide anything and tech support is helpful, albeit way too stretched. I'm just not too sure how long I can hang out there. Charts are my lifeblood when it comes to trading. Its one thing to be patient and cha...

I have been a user of MCFX for just over a month now and, unfortunately, don't see my way clear to persevering with it much longer. The intentions of the technical support people appear to be good and they are genuinely helpful, but frankly, I can't continue to allow the world to pass me by while I ...

Thanks for the reply Kate. I'm still not entirely sure when the new release will be available, but I'm assuming it will be within days?

Regarding the gap in US$/CHF. Its no longer there, as of about 2 hours ago.

The silence is deafening! A simple answer would have been really nice. Let me try my luck on a second issue and see if I have more success. The system seems to have dropped 24 hours worth of data on US$/CHF between Wednesday and Thursday. (roughly 10pm US CDT). Are you going to fix that at all? I'm ...

Kate - is this week's new release going to include the long promised print option and will it REALLY be this week?