MultiCharts: Trading Software for Automated Trading and Backtesting

Alex Kramer

Dear users and forum visitors,

I must inform that I'm leaving the company, from now on the forum will be handled by others on the TS Support team.

Good luck and happy trading to everybody.

Alex Kramer

No, symbol searching is based on names/parts of names.
You might want to look up the symbol lists at the exchange website etc. if all you know is a description and you wish to find the name.

Alex Kramer

Could you please make a screenshot of the Inhalt tab? in the 1126 beta it looks like this:

Alex Kramer

What version are you using?

Here's a screenshot from the Help of the .1126 beta.

Alex Kramer

Dear Trader -

I suggest you to update MultiCharts to a newer version where those CPU load issues have been addressed since the release of 588.845.
You can find the new stable version and the beta on http://tssupport.com/support/downloads/

Alex Kramer

I suggest you to go to the OpenTick website to check if you're getting a connection at all. The log posted here shows there was no "connection established" state; please visit http://www.opentick.com/index.php?app=content&event=api&menu=products and try the download sample Quoteboard Historical CSV ...

Alex Kramer

Thanks, this makes sense, we'll be adding this to our ToDo list.

Alex Kramer

The PLEditor is covered in detail in the MultiCharts help itself. That document covers various aspects of controlling the PLEditor, writing, compiling and using the code etc. As concerns the EasyLanguage, a number of guides can be found in the Web for free, like the original TS guides at https://www...

Alex Kramer

Can you please send us the QuoteManager logs that are shown when you try to request a symbol from OpenTick?

Please remove 10010 if it's in the list, leave only 10015

Alex Kramer

If you have the new beta, you can set resolution linking using the [R] button in the Status line. On older versions there's nothing but manual editing.

Alex Kramer

Hello Benedict -

I have a request for this, can you make a screenshot showing how it is displayed now on all highs/lows. Then please and mark on the screenshot the primes where it should be shown only.

Alex Kramer

We'll fix it so that first of all the beginning of the value will be shown, so the 5/3 will be displayed as 1.666666666666 (cut off at 13 figures).

Alex Kramer

Namely, drop the data-hint-reporting of the CONSTANTs, e.g., plot3(0,"0"), plot4(1,"1"), and plot5(-1,"-1"), etc. It is really silly to clutter up the hints with a bunch of numbers that are nothing but constants used as a 'reference' level. I have some plots with five of these constants! What a clu...

Alex Kramer

Dear Widgetman -

Could you please contact us on Live Chat? We would like to take a look at this in HelpDesk if possible.

Alex Kramer

Thanks for the information, a couple questions:

-What version of Multicharts are you using?
-How long does it take to download the same amount of data from IB?

Alex Kramer

yes, this is under development and should be included in public releases (by estimate) in the first quarter of the next year.
Functionality will be similar to TS RadarScreen, but as implementation is to be different, we're not expecting support for RadarScreen plugins.

Alex Kramer

Thanks for the interest, but could you please provide more visual examples of your problems, with screenshots maybe? We're doing guesswork from the descriptions you've provided - for instance, I tried applying a Gann square on a ticks symbol in MultiCharts and watched the chart line pass through the...

Alex Kramer

Dear denizen2 - We appreciate your willingness to explore, but what you describe here looks like a case of "user puts file in random place, product doesn't find it". I'm afraid our product - or any other for that matter - cannot be made proof against this. Out concept of handling templates presumes ...

Alex Kramer

Dear denizen2 -

We recognize there's an issue with displaying long decimalthe l values in this field - the field shows the last 13 digits of the value, not the first. In the .6666666.... example if you clicked in the field and scrolled to the left, the first value will still be 1.6

Alex Kramer

We had no requests for OpenEcry before, if they contact us, we'll be glad to communicate with a potential partner.

The TransAct will be added in the next beta to be released.

As to data playback, a complete properly working version will be available in the first quarter of the next year.

Alex Kramer

We have no template for X-trader, our users have been able to connect it via Excel. If you use such a method about a hundred symbols could work well on an average hardware configuration.

Alex Kramer

Please look up in manuals on EasyLanguage the usage of the reserved word

lastcalcdate

also, look for LastBarOnChart function implementation.

Alex Kramer

Need to observe the problem directly in HelpDsk connection.

Alex Kramer

The automated trading is currently under development, it is undergoing internal testing and will be included in public releases in the next year.

Alex Kramer

Maybe the problem has been fixed already in the new internal version I'm testing, or something - I can't seem to reproduce it with a couple years of 5-minute, 10-minute bars. Both using IB and eSignal data, when I change the color or line thickness, there is no reloading. Moreover, the new style is ...

Alex Kramer

The .dll is placed to make at once, the compilation proceeds without generating any symbol information

Alex Kramer

First of all, make sure you have installed the standalone IB TWS. Then, in the IB main menu, in Configure ->API enable ActiveX and Socket clients.
Then IB should be added to the data sources list and lookup in MultiCharts should be activated.

Alex Kramer

So the hint works - or does it not? Dear denizen2, we need to take a look at this directly.

Alex Kramer

A Download Scheduler will be added to QuoteManager, doing as you described and also scheduling the downloads for the night hours or whenever you wish. This feature is already in out ToDo list.

Alex Kramer

Why not assign a lot of space to the right in advance, if you're going to use Gann's squares on this chart?

Alex Kramer

The data will be fixed next weekend, we'll need the time to implement a filter and test it on all available data.
Then, data will be ran through a filter before becoming available for the users.

Alex Kramer

It might be possible to calculate the percentage of downloaded time intervals from the requested period, say minutes. It might be possible to use timestamps as you described, but that will be complicated by the necessity to account for session settings and holidays. In any way, the indicators you're...

Alex Kramer

Not a problem, we've seen similar sizes working OK.
Anybody here willing to share experiences and tell how extensive their databases are?

Alex Kramer

Dear denizen2 - Still I'm afraid data downloading is not as predictable as we'd like it to be. Example 1 - I have requested ticks for 1 hour back. How does one know the exact number of ticks in a hour before that hour of data downloads and ticks can be counted? Example 2 - I have downloaded 90% of d...

Alex Kramer

Please tell us more about how you envision such projected bars, how are they to be created?

Alex Kramer

Dear damageboy
We've considered various options and our suggestion is to encrypt the entire PLEditor folder using PGP or any other data security utility.

Alex Kramer

An indicator could be applied to an incomplete chart, but with one condition - as new data arrives it will be recalculated so when the symbol finally loads, the indicator can end up looking quite different from when it started. As to the progress indicator in the status line - we have no power over ...

Alex Kramer

Dear denizen2 - 1. The idea of creating 2 scales for 2 indicators is all right with us, this is the path we'll take in further development. There is still the issue of possibly needing to 'expand' the price-scales WHEN the applied indicators (if on the price plot) might extend beyond the limits of t...

Alex Kramer

Thanks, we're considering this - and maybe even making asynchronous, "chart-as-loaded" plotting an option.

Alex Kramer

Thanks for the input - this makes sense, adding this to the ToDo list. The data hint window can be made easier to read, especially with several data series.

Alex Kramer

Please contact us on LiveSupport chat (http://tssupport.com/support/); we'll ask more questions and if necessary, use HelpDesk remote connection (you can find a link at the same site) to take a direct look at your problem.

Alex Kramer

Dear denizen2 - Things that seem convenient turn can out extremely difficult to implement. We tried once, and analyzing empty bars turned out to be a problem that would take too much effort to solve. Really, if you're using the computer for charting and do not shut it down during trading hours, hole...

Alex Kramer

We agree it's a good idea, individual settings for each plot will be enabled. This is going to the features ToDo list for the next year.

Alex Kramer

Could you please report what exactly you were doing, a step by step description with step by step timing how long it takes on those different days?

Alex Kramer

We're taking data directly from FXCM, but now it looks like we have to add filtering for history data. This will be done to prevent such spikes in the future.

Alex Kramer

Thanks for your attention. This is a known issue, will be fixed in the next version.

Alex Kramer

We've analyzed how this is handled in Metastock, its's fine and flexible, and the question is - would you like a case of inserting another symbol with a drastically different scale to be handled by scaling its chart to fit the available height? With a second scale added perhaps, so it's possible to ...

Alex Kramer

I see your point, this will be presented to the interface developers.

Alex Kramer

Dear templ - We're sure that our handling of IB data is the best available anywhere outside IB itself. There is no fault of ours if IB has issues in its data stream - if this happens, do not use the "I want to download missing data" in the Preferences->Data server mode, and the chart will be plotted...

Alex Kramer

Considering the technical limitations, our method of adding symbols is, as agreed by a number of testers, very convenient and more logical than of a number of other products. Unlike, say QuoteTracker or AB we have (especially for IB) a well-workin lookup search, with automatic detection of exchanges...

Alex Kramer

Generally speaking, if there's something amiss with IB data, it makes sense to look up the TWS website or contact their support service. Things with data limits etc. are liable to change whenever the data provider thinks fit, it is really not our duty to tell things about datafeeds things that may b...

Alex Kramer

I can see the status line on the chart saying 19939 quests received, but it still won't draw anything.

It checks for gaps in the entire set of already downloaded data.

Could we try HelpDesk tomorrow, preferably at a time about 10 AM EST so we can show it to the developers?

Alex Kramer

Ok, now the new section is ready, you can look up the latest version numbers and download if necessary. The discussion of the beta version's features and problem goes on in the "MultiCharts Beta" thread, I don't think it makes sense to separate it, so when the new beta is released, we'll go on using...

Alex Kramer

We are analyzing your workspaces and they really seem to be loading slow, which led us to discovering some problems on our server, so we're fixing them presently. If everything was working fine, with your connection speed it would take about 10 seconds to download, so this is why we like many other ...

Alex Kramer

All the data is managed in QuoteManager - I really did not understand the point of question. Downloading may be taking unacceptably long if the DataServer is set to "I want to download missing data" - in this case it will always try to fill every gap, and if data to fill it is not available, the cha...

Alex Kramer

Plot a chart for that 1 year of minute data once. Anything shown on the charts is stored in the database.

Alex Kramer

Data is taken from the local storage, but if there is a gap, in Online mode+download missing data setting it will request data to close it online.
If you need speed, remove the "download missing data" setting, reboot the computer and retry. It will take an instant.

Alex Kramer

This can be easily alleviated bu expanding the chart horizontally - click the Increase bar spacing button a few times and both lines will be ok. You might need to use a study that will be based not on each bar but on every tenth or so - this can be done with EasyLanguage.

Alex Kramer

Dear damageboy , your implementation won't work; I recommend using a binary-only .sef file without source code. They are as a matter of fact compiled .dlls that have no encrypted sources code inside, they can't be cracked - only reverse engineered at a tremendous time cost. All other methods are vul...

Alex Kramer

In the Online mode the product connects to the live datafeed as soon as possible, without checking for history or missing data. For loading history data and repairing gaps you'll need the On-Demand mode. Please set the mode to On-Demand and send us the entire log from QuoteManager (right-click and u...

Alex Kramer

I tried reproducing your example and I think you have a point. On the screenshot there's a 10 mins. data (green bars) and hourly data (red bars), and on the subcharts there is the same study applied to the corresponding color of bars. The style for both is set the same, dashed line, but for 10 minut...

Alex Kramer

I personally think both have a point. We value the input that users (and Nick among the most active) provide, because the more points of view we have for analyzing the strengths and weaknesses of our products, of Ensign etc. the sooner we add new useful features and the better will end product quali...

Alex Kramer

We have, as you mentioned right, another priorities for the moment - we'll definitely do this but later.

Alex Kramer

Is the Universal DDE using the correct template? Please post step-by step screenshots of what you tried to do here.

Alex Kramer

first of all, the ticks reserved word indicates upticks+downticks, i.e. up volume+down volume. Barinterval is the key word describing the symbol's resolution, i.e. if the symbol is in 5 seconds resolution, then barinterval returns 5. If the series is not tick-based, there is no way to find how many ...

Alex Kramer

theoretically yes - but it won't work by clicking on a bar, but on all bars or on a bar matching some conditions set in the script. Lines could be drawn using the TL_* reserved word.

Alex Kramer

The data in the storage has been fixed.
Please request the chart again, it should be all right.

Alex Kramer

.92.92 should be functional, AFAIK no later version has been released to the public

Alex Kramer

We have a knowledgebase to which we add as many usable FAQs as we can. Here's a link to the FAQ search: http://www.tssupport.com/support/base/?action=search&pid=39&string= A FAQ on the installing, basic repairs, backups etc. will be developed in a short while and added there. If you have any FAQs yo...

Alex Kramer

We'll create such a section in a couple days and keep updating it with all new released versions, hope this will sort out the problem

Alex Kramer

The add-ons are in a separate tab in the Insert Study dialog, the list of PLEditor contains all studies together.

Alex Kramer

Use the Windows Control Panel Add/Remove program to uninstall it then, this should work fine.

Alex Kramer

The add-ons are located on a separate tab to keep the list of indicators compact for ease of use.
You can delete them if you wish in the PLEditor, I've just tried deleting all add-ons (all locked indicators) and recompiling the rest - this worked OK.

Alex Kramer

I'm currently running an internal beta version .685.1137, and in it the DataHint display window works on all three subcharts equally well. When the pointer is anywhere in the subchart, the Hint popup window shows brief information (date/time/current price) When the pointer is on a bar of the subchar...

Alex Kramer

To replace your existing version with the latest beta, you need to run the beta's installer, select the "Remove" option to uninstall the existing version and then run the installer again to set up the new beta. All studies included in MultiCharts by default are supplied with the beta and will work r...

Alex Kramer

Current beta:
http://tssupport.com/products/multichar ... 4.1126.exe

Stable version:
http://tssupport.com/products/multichar ... charts.exe
(Does not support strategies, may have issues with IB data downloading)

Alex Kramer

Please check your version of IB and the IB datafeed in QuoteManager->Tools->Data sources.

If the datafeed version is not up-to-date, slow data downloading is likely.

Alex Kramer

Please check your version of IB and the IB datafeed in QuoteManager->Tools->Data sources.

If the datafeed version is not up-to-date, slow data downloading is likely.

Alex Kramer

Thanks for formulating this, we'll consider the idea.

Alex Kramer

Those functions will be added, but there's no estimate in what version - definitely not in the next one.

Alex Kramer

This will be considered; in the future implementations, actually, it we plan enabling to move any window, be it chart or QuoteManager, out of the workspace bounds, mainly to facilitate multi-monitor use.

Alex Kramer

We have already added the TransActFutures as a data source, soon a version including it will be released.

Various functions for trading from the chart will be added as development continues, expect to find a comprehensive set of trade tools in the future versions of MultiCharts

Alex Kramer

Opentick works, but not without its share of problems, just worked on such a case that we had to forward to OpenTick's support - could not resolve the problem here.
As usual, the alternative would be getting a commercial data source.

Alex Kramer

Thanks for the suggestion, we'll consider this

Alex Kramer

Please apply a Mov Avg 1 Line and then insert another indicator - Custom 1 line.
In its General properties tab make the settings as show in the screenshot (use +20 for above, -20 for below the moving average) and in the Scaling tab select Same as Symbol.

Alex Kramer

I think I see your point - what would you like to see as a solution, linking all indicator scalings by default or maybe a checkbox that says "link this indicator to scaling"?

Alex Kramer

Here's a working in the latest beta example Condition1 = (PlaySound(" *Path to file e.g.* e:\explode.wav")); Condition1 = (PlaySound(" *Path to file e.g.* e:\firealarm.wav")); If high < *INSERT A VALUE* Then Condition1 = true else Condition2 = True so if the new quote value is above a set value, one...

Alex Kramer

Here is more specific info about when the double-click is required: When any indicator parameter value is changed, say by entering a new value, then if I click the OK button, nothing happens until I click it a 2nd time. This may not look and feel convenient, but this is the proper behavior of focus...

Alex Kramer

We'll consider this, thanks.

Alex Kramer

could you please send a minimal test script where this can be reproduced?

Alex Kramer

We're concentrating our efforts on bug fixing, we had this idea too but have postponed it so far.

Alex Kramer

We'll implement such functionality in the future, this looks a reasonable thing to have.

Alex Kramer

This is a known issue that occurs in case eSignal has been installed or updated with MultiCharts already present. The search function and eSignal settings may fail to be recognized. To fix this please close eSignal and MultiCharts, save the attached file to the desktop, unpack and run it. After it m...

Alex Kramer

Thanks, we received these files and will analyze the problem.

Alex Kramer

Please contact us on LiveSupport chat (http://tssupport.com/support/); we'll ask more questions and use HelpDesk remote connection (you can find a link at the same site) to take a direct look at your problem.

Alex Kramer

Turns out we have no access to this symbol in our subscription - could you please send us your QuoteManager databases and workspaces so we could at reproduce the problem? The databases including QuoteManager settings are stored in \Program Files\Common Files\TS Support\Databases\ There are 3 files i...

Alex Kramer

Dear denizen2 - Thanks for the attention - as a matter of fact we'll be addressing the problems with uneven line thickness increments, this is in out ToDo list. I'll add the complaint about dashed styles. As concerns the linear/semi-log scales, this works fine, I'm attaching a couple screenshots sho...

Alex Kramer

Dear ybfjax - 1. The "Clone chart" functionality will be added in the upcoming releases, maybe as soon as in MultiCharts 2.1 2. We have already added the TransActFutures as a data source, soon a version including it will be released. 3. "trade from the chart" and "market depth" features are in our f...

Alex Kramer

When I tried that, I was not able to reproduce this with version .1126 - the scale setting for the Volume stays Linear as it was set before saving the workspace and closing.

This is why I assumed the "same as symbol" meant the scaling option.

Alex Kramer

The loading speed of MCFX, I guess, in your case depends on the workspace you've set to open by default. With such a workspace requesting and downloading initial data for a large number of symbols will take time, a very complex one can well take a minute to start which is understandably quite a wait...

Alex Kramer

Dear damageboy -

The responsible developer studied your post and said this isn't as easy as it may seem; he said he has no idea what can be done in this regard right now.

Alex Kramer

If the studies are missing from charts and/or cannot be applied as they're not found in the Insert Study menu, this means the studies file has been corrupted and the application must be reinstalled. To avoid possible issues with lingering files, please follow those steps: If your existing version of...

Alex Kramer

This is to be expected.
If you set the Scale Type "Same as Symbol", the study will assume the same scale as symbol when the workspace is reloaded.
Set another scale type and after saving/reloading the study will remain in Linear.

Alex Kramer

Thanks, I found the template files and copied them back to the C:\Program Files\TS Support\MultiCharts folder, which is where they go, right? Why doesn't the 'repair' process do this automatically? Especially, since it did not ever indicate where these files could be found Wink No, this is the orig...

Alex Kramer

This problem occurred because yesterday a bad tick happened, displacing the quotes. This problem will be fixed on our side, we'll need to replace the data file and will try this ASAP.

Alex Kramer

First of all, what was the version of MultiCharts where this happened? We need more information to try reproducing and resolving this problem. As to rescuing your templates: The templates should be in the following location - in the Windows Start menu select Run and type in: %userprofile% Click Ok -...

Alex Kramer

In the Study settings, Alerts tab you can select any .wav file to be played when the alert is activated.

Alex Kramer

Here's what we saw when experimenting on this :
K200177B7.KS with Strike = 177.5 FEB07
doesn't return the last value at all.
K200185M7.KS with Strike = 185 - we can't access history data for it & other symbols with our subscription, could you please chart K200185M7.KS in TWS and send a screenshot ?

Alex Kramer

Please tell what version of MultiCharts you have, look up in the Help->About menu? It might be possible that a corrupted workspace causes this freezing. If this always or almost always happens with a certain workspace - can you try creating the same workspace again, with the same symbols and studies...

Alex Kramer

Please check your settings, both in the Format Symbol ->Settings and in the Quote Manager's symbol settings.
When I tried this here, I can see data on the chart in the period from 00:18:00 to 10:00, as shown in the screenshot.

Alex Kramer

No, I'm afraid this isn't as simple as selecting a block of text with the mouse from a browser or similar program, won't work with the report.
If you need just a piece of it, you'll need to save it fully and then edit to remove what's unnecessary.

Alex Kramer

The problem with constant reconnections is caused by instable Web connections, we were able to reproduce it here and will fix this next week.

As to the slow loading, please send us not the screenshot but the workspace file (.mcw file itself), we'll open it here and measure the performance.

Alex Kramer

If TS and MultiCharts are running on different computers in the networks, then yes.

Alex Kramer

I have a question, what version were you using? We don't seem to reproduce this issue.

Alex Kramer

1) User should be able to add xxx blank bar space to the right of the chart, configurable from the preferences and saved as a default Available in the Format Window->X -time scale ->Space to the right, check the "use as default" checkbox. When pulling data for a chart, user should be able to specif...

Alex Kramer

If you're using GlobalServer as data source and want to feed data to several MultiCharts instances in the network, this will work with DataHub, but not other data sources

Alex Kramer

The problem with options whose strike price ends in .5 has been encountered before and in the newer versions (you're using a pretty old one) should be fixed. You can find the newest beta (quite stable and tested for a long time) at http://tssupport.com/products/multicharts/MultiCharts.644.1126.exe o...

Alex Kramer

We've analyzed the logs you sent and here's the developers conclusions - After receiving the connection status from TWS Historical Market Data Service query message:HMDS server disconnect occurred. Attempting reconnection... a repeated query is made, after which TWS sends the HMDS server connection ...

Alex Kramer

Dear Guest,

could you please add more detail concerning this issue?

I gave it a try - created an hourly chart for the K200190K6.KS option, saved the workspace, closed and reopened it just fine using .1162 beta version.

Alex Kramer

We have installed the Windows Vista beta and are presently conducting testing;

Any specific findings and problems will be posted here at the forums, like we did when we found an issue with early betas of Internet Explorer 7.

Alex Kramer

Our apologies, that hosting service is known for behaving like that at times, i.e . making a distributive download in 20 minutes or even more.

Alex Kramer

Thanks you for the input. Could you please send a screenshot showing those gaps highlighted? We don't store data locally, as it takes just a few seconds to download. Also, could you please send the workspaces where this problem occurs, we'll estimate how long it takes here. Side note - the McAffee s...

Alex Kramer

Such delays signify that a connection was broken at some level ; could you please send us the full log from QuoteManager so we could tell what exactl happened?

Alex Kramer

Dear Pipscalper - Pasting the code you provided into PLEditor shows the HighS and LowS are not recognized as reserved words. Those functions are not available in the standard set, there are functions like High/LowD (M, W, Y) meaning the highest/lowest for the day, week, month, year - maybe they conf...

Alex Kramer

Dear damageboy -

we don't have the fractional scale for T-Bonds yet, it's still in the works and we can't be sure this scale will make it in the MultiCharts 2.0 release.

Alex Kramer

There's several known bugs being fixed now, and work continues on integrating brute-force and genetic optimization; once this is complete, we'll release yet another beta, and once testing is shows no bugs, a stable version will be released. The upcoming beta version installer will contain the list o...

Alex Kramer

Dear swisstrader -

the release of MC v.2.0 isn't going to break anything EasyLanguage-wise, so recoding will not be an issue.

Alex Kramer

Data saved in realtime will never be truly identical though in theory it should, you can check it with other programs and data sources.
Sorry, could you please explain your suggestion in more detail, we don't see to catch the idea.

Alex Kramer

ok, will wait for the session to begin and see how it behaves on weekdays.

Alex Kramer

Please tell what symbol and resolution are you using, this will help us solve the problem.
Does reloading the cart (Ctrl+R) update it?

Alex Kramer

IE 7 release version seems to be working fine with MultiCharts now, whatever used to be the problem was probably fixed by Microsoft in the meantime. Dear tosk, I definitely advise you to upgrade at least to the next stable version, we really aren't tracking the problems of 1.90.435.775 any longer. Y...

Alex Kramer

I have a question - what symbol from IDEALPRO were you using?

The IB lookup does not find any stock symbols for that exchange.

Alex Kramer

Please contact us on LiveChat, we need to have a look at this. Looks like the file is exported, but you say it is zero value.

As regards the GlobalServer, I guess if this data connection works, then the actual amount of data is not a problem.

Alex Kramer

Well, there's already a link to the forums there anyway.

From our statistics I'd think the users who participate in the discussion and creation of custom indicators don't frequent the support page much. They know their way around well already.

Alex Kramer

If you're getting a "missing pluginsupport.jar" message, you need to update the IB datafeed .dll. I'm attaching the new version of the .dll, please do the following: -Close OwnData and IB, save the attached file and copy it to: \Program Files\Common Files\TS Support\TSServer\Datafeeds overwriting th...

Alex Kramer

Creating a "simple Quote List" would actually demand implementing most of the market scanning functionality required for the complete RadarScreen. If we decided to do this, such a Quote List would actually be useful for maybe a few weeks before the complete RadarScreen becomes available, so such a t...

Alex Kramer

What exactly is the import problem you mentioned in the heading but didn't detail i your post? Please inform us. If you're not able to export data, please make sure you're indicating the correct resolution, field and date range for the export, otherwise it won't work. If you're doing it right but en...

Alex Kramer

The disadvantage of this method comes when I will open my charts the next day. Now both charts will initially open with exactly the same session since they both pick the regular session from quotemanager and I have to repeat the process for the 2nd chart. I have to disagree, the settings of the ses...

Alex Kramer

Dear damageboy – Thanks for pointing out an issue. There exists a problem with non-synchronous data arrival. When you’re checking for equality of bid and trade sometimes (not always) it may happen that the fresh value is compared to the old as not all kinds of data have updated at once. We’re workin...

Alex Kramer

The "Regular" means that the session settings made in QuoteManager (selected from a template or custom) will be applied for the current symbol.

If your symbol's settings in QuoteManager duplicate the RTH, it will be displayed for the regular trading hours only with the "Regular" option.

Alex Kramer

Here's a screenshot:

Alex Kramer

Do I able to screen NYSE, AMEX, NASDAQ and OTC stocks (e.g. 12000) at once? Like the Metastock explorations? Do I able to screen custom symbol lists? Will MC support fundamental data like EPS, Yield? Yes, we hope it would be possible to scan that many symbols, with custom symbol lists supported, we...

Alex Kramer

ok, please contact us tomorrow or whenever convenient for you when you have no session; we're open Monday-Friday from 6:30 AM till 2:00 PM EST.

Alex Kramer

Re: PS:

Please either register or at least use another non-registered name if you're having problems with posting a picture here.

Alex Kramer

No news so far.

Alex Kramer

We have this in the ToDo list for fixing; we'll enable automatic inverting when such a chart is printed; so far, please use a white background when you're going to print a chart. Our apologies.

Alex Kramer

Dear Nick -

Could you please explain the differences in the way selection (grabbing) pointers work in Ensign and MultiCharts as you understand this?

Alex Kramer

Dear guest -

In beta version 644.1126 everything works fine, I was able to export a template, import it back and apply to a chart. If this is happening in the latest beta, please contact us on LiveChat, we might need to take a look.

Alex Kramer

Yes, you're probably more a target customer for MultiCharts; it's possible to install it on several PCs and use from one at a time, it has an offline mode and a wide selection of data feeds - but not including FXCM.

Alex Kramer

Not yet; we're feeling the demand and will add this as soon as possible

Alex Kramer

Please contact us on LiveSupport chat (http://tssupport.com/support/); we'll ask more questions and if necessary, use HelpDesk remote connection (you can find a link at the same site) to take a direct look at your problem.

Alex Kramer

Data from X_Trader can be received through DDE, there's currently no plans to support it as an integrated datafeed.

Alex Kramer

In the meantime you can use MarketPosition < 0, MarketPosition >0 instead of =-1, =1. This should work.

Alex Kramer

Please contact us on LiveSupport chat (http://tssupport.com/support/); we'll ask more questions and if necessary, use HelpDesk remote connection (you can find a link at the same site) to take a direct look at your problem.

Alex Kramer

I compiled this code and applied it to a chart, the indicator shows up something like volume histograms, looks really nice (see screenshot).
Maybe you were just not applying it to suitable data?

Alex Kramer

There isn't a standard function to provide this; if you have skills in using external .dll's it could be possible to insert "sleep".

Alex Kramer

If you have purchased MultiCharts or received a trial, you should have an email with instructions and a registration code.

If you got MultiCharts from somewhere else, sorry, no comments.

Alex Kramer

Dear forum visitors! There have been some exiting developments lately, all the more exiting since they were done by the community, not TS Support staff. The studies developed by our forum members have attracted much attention, and if the trend goes one, we'll (hopefully) see even more. Because of th...

Alex Kramer

Thanks for you attention, this is a known issue to be fixed.

Alex Kramer

Dear Guest - On starting the application, workspaces open in the same order as they were situated on program close. There is no specific set order in which the charts update; this depends on the data incoming from the data source, as soon as an update is received for a symbol, it's plotted on the co...

Alex Kramer

Dear Guest - No one ever said this has to be paid or otherwise made commercial. We do not get any cuts from the add-on developers, this is 100% their business. It's for the developer only to decide whether the product is to be free or paid and how much to cost, we never interfere with this. Our inte...

Alex Kramer

Dear Nick -
It's possible to adjust a trendline through the Format Drawing dialog, where a list of all drawing objects will be available for easy selection. Thanks for the input, but we aren't going to modify the hand cursor.

Alex Kramer

This is not possible; only thing you do is copy the database files between the instances of MultiCharts

Alex Kramer

Dear damageboy - this is very exciting! Our customers have been asking for such a data presentation method for months. We're very grateful for your work, this is some real community building around our product. We have an offer - since this was demanded many times, we can include your MarketData in ...

Alex Kramer

1.) Walk-Forward-Tests: very helpful to get an idea about the stability of trading systems. This is under development already. 2.) Portfolio-Level-Backtesting 3.) Pair-Trading: simultanius Long- and Short-Position in two underlyings (Backtesting and Live-Signals) Added to the ToDo list, thanks for ...

Alex Kramer

The realtime data uses local time, and for the same reason (transaction start time is local), some ticks may be missing when realtime is requested.

Alex Kramer

Please explain your idea in more detail, i.e:
-would you like both copies of MultiCharts to use data from the same QuoteManager to save creating symbols etc.?
-would you like more than two instances to use the same QuoteManager?
Or is it something else?

Alex Kramer

You can use GlobalServer as a data source for MultiCharts, it's one of the integrated sources.
DataHub won't be supported.

Alex Kramer

Dear Nick -
A good visual idea of the kind you're famous for, thank you. Just a question, why not post such in the feature request topic?

Alex Kramer

Dear Nick - we see your point, but as regards the "grab" icon, I personally found that opening an object's format dialog by clicking its label in the new betas' status line is more convenient than selecting them on the chart. The location of the popup window has been brought up before, we'll conside...

Alex Kramer

Thanks for the input, we'll consider this interface option.

Alex Kramer

Please contact us on LiveSupport chat; we'll establish a HelpDesk remote connection (you can find a link at the same site), as I'd like to see this import problem firsthand.

Alex Kramer

You can try looking up synthetic indicator codes for TS, those should work fine; what exactly is the problem with importing the ELS form CD, please detail or send us that file so we could try it here.

Alex Kramer

The EntriesToday reserved word is not yet supported in MultiCharts PowerLanguage. As the development of progresses, it will be added.

Alex Kramer

How do I plot something like MSFT/2+INTC*3 as a third data stream, and apply indicators on this third data stream in realtime with TWS? Basically, you create an indicator that takes the input value and chart it; then you apply another indicator to this "synthetic symbol" - or would you like detaile...

Alex Kramer

Dear fundjunkie - While it may look like a good idea, we're at a risk of overrunning the forum's front page with sticky threads if we keep devoting one to every aspect. There hasn't been much input on strategy performance reports since you posted the original message, so I suggest writing about perf...

Alex Kramer

Had no problem downloading 125 days of minutes for that symbol; as regards the general question: However, why should I have to chart a symbol to get it's history? Shouldn't QM be downloading everything that's available? - that is because we do not yet have a scheduler/downloader component. We consid...

Alex Kramer

We'll consider this for further development, it makes sense. Dear forum members and guests, please post your feature requests in the "Feature requests topic and poll". This will help keeping the forum tidy and make sure your posts are not lost when they've moved down in the forum by the time we get ...

Alex Kramer

We are working on making the data playback completely integrated, so it will support all kinds of indicators, resolutions etc., with actual timestamps of corresponding bars displayed.
Sorry if I can't give an estimate when, but this is an important addition and will be implemented.

Alex Kramer

Yes, this is definitely so, you may be assured that symbol scaling is identical.

Alex Kramer

The slippage and commission fees are not accessible because they're not enabled in the current beta version.
We appreciate your eagerness to try out the new features, but parts of them are in development yet; they'll be made available in forthcoming versions.

Alex Kramer

Dear Guest , Chris - we understand your concern of losing access to purchased studies after a disk format/reinstall. Unluckily, this is the mechanism used by the protection scheme, and same thing would happen to many other software products, not just the add-ons. The developers of add-ons are guardi...

Alex Kramer

Yes, please check the data ranges you're trying to request as Chris says.
I just requested a reasonable amount of minutes back and got the chart all right.

Alex Kramer

Please check your symbol at the DTN IQ's website, and tell us what symbol/exchange/settings you're using, we'll try reproducing the situation here.

Alex Kramer

There's a registry setting that can be used - I understand this is less convenient than command line, but it's already there.

In HKEY_CURRENT_USER\Software\TS Support\MultiCharts\Preferences the key ShowOnStartUp should be set to 0 value.

Alex Kramer

This looks related to the Quote.com data source; if you have it installed, please try uninstalling it as well - if not, please send us more detailed information.

Alex Kramer

In the IB settings please uncheck the checkbox that launches TWS.

Alex Kramer

Yes, first of all - do you have IB TWS installed?
Did you have it running when you tried opening TradeManager?

Alex Kramer

Dear fundjunkie -

It is possible to enable this right now, by creating a dummy exchange with the required settings. When created, symbols will inherit settings from it, then you could switch thew symbols to the real required exchange.

Alex Kramer

The problem with Trying access at data to future. Bars reference value : -79. happens when you're referencing future data, i.e. data that has not arrived yet. The Max bars forward error. Bars reference value : -79. is a bit trickier - it happens when you have set a Bars To The Right limit so the bar...

Alex Kramer

First, now we improved the print output window, it used to work improperly.
Second, the future versions will have a breakpoint window like in TS for debugging.

Alex Kramer

Dear damageboy -
Could we please have a look at that indicator's code? Instead of poring over this problem we could debug it quickly and efficiently to everyone's benefit.

Alex Kramer

When you're compiling a study in PLEditor and something is wrong, the bottom log panel lists the errors and their location in the code, so you can look up and reference EasyLanguage sources to fix the error.

Alex Kramer

The detailed logging can be activated or blocked by setting a registry key; we could send this key personally to you by email or private message, but you seem to be suggesting it as a feature for power users, right?

Alex Kramer

Please try this out: inputs: Price( Close ), Length( 50 ) ; variables: Avg( 0 ) ; var : intrabarpersist last_played_bar(0); Avg = AverageFC( Price, Length ) ; Plot1[1]( Avg, "Avg" ) ; { Alert criteria } if Price > Avg and Avg > Avg[1] and Avg[1] <= Avg[2] then begin if last_played_bar<>currentbar th...

Alex Kramer

Looks all right, anyone care to test this?

Alex Kramer

Here's code for this, please try it out: var : was_session_end(false); if was_session_end then begin value1 = tl_new_s(date,time_s,h + 1 point ,date,time_s,l - 1 point ); tl_setextleft(value1,true); tl_setextright(value1,true); was_session_end=false; end; if sessionlastbar then begin value1 = tl_new...

Alex Kramer

The TS-Evolve optimizer was geared specifically to interact with TS, and emulating all this behavior does not seem feasible to us. Sorry if this is disappointing, but I think this forum gives a pretty good idea of how much resources we have at our disposal and where they're utilized. Emulating yet a...

Alex Kramer

The data source is FXCM, that hasn't been changed.

Alex Kramer

There doesn't seem to be a point in this, as within a month our own genetic optimizer (completed and now in testing) will be made available. Hope this will suit your needs.

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MCFX problems fixed

Sorry, correcting