What version is your MultiCharts?
Please download the latest version.

Is this the latest one?

http://imagesup.net/?di=113791538370 The broker used is interactive broker. In this example, the trade was operated in a simulated account. Two pieces of futures should be closed in position 1, but it was sold in position 2 finally, the deviation was too big obviously. Some people said that this wa...

Please delete your current symbols and add them again: Open QuoteManager , Instrument > Add Symbol > From Data Source > InteractiveBrokers I have used the service of live chat from mc, thank you for ur reply again, and it is likely to be a problem of internet connection, the operator from mc said t...

I do not see any settings out of place; they are the same as mine. Please use Live Chat to get tech support to look at your system, they can do an online diagnostics to find out what is holding you up. A few more questions that might help to trace the cause: 1. do you add your symbols manually? or ...

one more, this is the API settings in TWS




and this is the setting of broker in multicharts (it is a default setting, i haven't changed it)




Are these settings correct?

I track HSI on InteractiveBroker, I have no problem with the charts. 1. please upgrade to the latest version of MultiCharts. 2. are you using a wireless internet connection? 3. which TWS version are you using? ps. August HSI rolled over the previous week. thank you for ur reply ! This is my config ...

if the feedback display in quotemanager like this , then multicharts will function normally,
but it seldom occurs

Sometimes I have the same Problem, then I close MC and start it again. In most cases MC then worked fine. But it happened that I have to restart MC for 3- or 4- times until it works correct. aiti :smile: So, it is just a problem of multicharts, and do not related to the broker used, right? And, i h...

no response in quotemanager and so no graphs or data in multicharts No any graph was shown after opening an instrument, this problem last over a few months. It work normally in some cases, but always fail. The broker used is interactive broker. I have connected multicharts to real account or paper t...