Search found 41 matches

by firemag
09 May 2018
Forum: MultiCharts
Topic: Send email when error occurs [SOLVED]
Replies: 4
Views: 567

Re: Send email when error occurs [SOLVED]

In terms of email alerts i have 99.9% success of being notified if i have any problems. The only issue that slips through the net for me is when a popup appears saying something like "Multicharts has stopped working.... check online....close" Thank you, this is awesome! It is working perfectly. Sol...
by firemag
08 May 2018
Forum: MultiCharts
Topic: Send email when error occurs [SOLVED]
Replies: 4
Views: 567

Send email when error occurs [SOLVED]

I set up email alerts for a strategy thinking that it will send an email when an alert or error occurs. But it does not seem to be working for errors. For example, GAIN Capital rejected a stop order this morning that was automatically entered by the strategy. An error appeared in the logs tab of the...
by firemag
16 Mar 2018
Forum: MultiCharts
Topic: Broker disappears from Order and Position Tracker
Replies: 2
Views: 294

Re: Broker disappears from Order and Position Tracker

If it happens again please go to Help tab->Feedback (or Windows Start menu->All programs->MultiCharts64->Feedback).
Ok, thanks. Will do.
by firemag
15 Mar 2018
Forum: MultiCharts
Topic: Broker disappears from Order and Position Tracker
Replies: 2
Views: 294

Broker disappears from Order and Position Tracker

I have a recurring problem with the Order and Position Tracker. I have two brokers - GAIN Capital and IB. Gain Capital will often disappear from the open positions tab. When I try to display All or just select a single broker, only IB shows up in the list: 2018-03-15_21-21-33.png As you can see, the...
by firemag
03 Mar 2018
Forum: MultiCharts
Topic: cc1plus.exe stopped working [SOLVED]
Replies: 4
Views: 630

Re: cc1plus.exe stopped working [SOLVED]

Thanks, TJ. That did the trick!
by firemag
01 Mar 2018
Forum: MultiCharts
Topic: cc1plus.exe stopped working [SOLVED]
Replies: 4
Views: 630

cc1plus.exe stopped working [SOLVED]

Recently compilation of some indicators and strategies produce this error: 2018-03-01_9-13-10.jpg Version: MultiCharts64 Version 11.0 Release (Build 15566) This is a dedicated trading server. No new programs have been installed. The above is a very simple script. What can be the cause of this problem?
by firemag
09 Feb 2018
Forum: MultiCharts
Topic: Get name of broker from strategy?
Replies: 3
Views: 386

Re: Get name of broker from strategy?

Hello, firemag! That is not possible to get the Broker name for the strategy by means of PowerLanguage. You can get the name of the symbol to which your study is applied by using the SymbolName/GetSymbolName keywords: https://www.multicharts.com/trading-software/index.php/SymbolName https://www.mul...
by firemag
08 Feb 2018
Forum: MultiCharts
Topic: Get name of broker from strategy?
Replies: 3
Views: 386

Get name of broker from strategy?

From strategy EL code, is it possible to query the name of the broker associated with an automated strategy?

Also, a related question... it is possible to query information on the current open positions for the account (i.e., symbol name, number of contracts, etc.)?
by firemag
15 Jan 2018
Forum: MultiCharts
Topic: How to determine real-time margin usage?
Replies: 1
Views: 343

How to determine real-time margin usage?

Is it possible to determine the real-time margin usage for the entire account in a study?

For example, TS has GetRTInitialMargin() and GetRTMaintMargin(). Is there anything comparable that would work for GAIN Capital and Interactive Brokers in MC?
by firemag
03 Jan 2018
Forum: MultiCharts
Topic: Automatic OCO order?
Replies: 9
Views: 708

Re: Automatic OCO order?

Where did I say the bar should only be evaluated once at close?
Implied when you said "Orders are sent at EOB (End of Bar)". If that's not what you meant, then misinterpretation.
by firemag
02 Jan 2018
Forum: MultiCharts
Topic: Automatic OCO order?
Replies: 9
Views: 708

Re: Automatic OCO order?

Orders are sent at EOB (End of Bar) unless you have set IOG (IntrabarOrderGeneration=True) IOG is not enabled. However, the only way I can figure a sell-stop entry being put in by MC for 6 contracts after canceling the OCO order is if it re-evaluated the bar. If it did this, then the 6 contracts ma...
by firemag
02 Jan 2018
Forum: MultiCharts
Topic: Automatic OCO order?
Replies: 9
Views: 708

Re: Automatic OCO order?

The computer is dumb. It will do EXACTLY what you tell it to do. It will continue to do what you tell it to do... until you tell it not to do anymore, or if you don't tell it to do anything. Each instruction is good for ONE bar -- the current bar. The instruction will REPEAT every tick, until the e...
by firemag
02 Jan 2018
Forum: MultiCharts
Topic: Automatic OCO order?
Replies: 9
Views: 708

Re: Automatic OCO order?

The buy-stop just hit its price and entered a position. And the sell-stop was canceled, confirming that this was an OCO order. However, MC put in a new sell-stop position for double the contracts. (Original positions were for 3 contracts) 2018-01-02_8-15-00.jpg Rather than *no* sell-stop (because it...
by firemag
02 Jan 2018
Forum: MultiCharts
Topic: Automatic OCO order?
Replies: 9
Views: 708

Automatic OCO order?

I have a strategy that sends two breakout buy/sell stop orders, i.e., one long and one short. This is what I see when the orders go in: 2018-01-02_5-01-38.jpg In the orders tab I see: 2018-01-02_5-05-16.jpg There is an OCO ID for these two orders. Does this mean that MC automatically converted the t...
by firemag
15 Dec 2017
Forum: MultiCharts
Topic: New windows cannot be created [SOLVED]
Replies: 4
Views: 425

Re: New windows cannot be created [SOLVED]

MC license allows you to run multiple instances on the SAME computer.
Did not know that! Thanks!
by firemag
14 Dec 2017
Forum: MultiCharts
Topic: New windows cannot be created [SOLVED]
Replies: 4
Views: 425

Re: New windows cannot be created [SOLVED]

This is a Micorsoft limitation. Please google "GDI" for more information. You can run multiple instances of MC to overcome this limitation. Thanks, TJ. Interesting... and I also found other posts in the forum concerning this issue. I did a search and came up empty before posting, so must have had a...
by firemag
14 Dec 2017
Forum: MultiCharts
Topic: New windows cannot be created [SOLVED]
Replies: 4
Views: 425

New windows cannot be created [SOLVED]

I got the following error when trying to open another workspace: 2017-12-14_19-24-06.jpg I have 56 windows spread across several tabs in one desktop. This does not seem excessive, especially for a 64-bit program. Before I try to reorganize the charts across multiple desktops (which I would rather no...
by firemag
05 Dec 2017
Forum: MultiCharts
Topic: Stoploss order entered and rejected at end of session [SOLVED]
Replies: 5
Views: 1104

Re: Stoploss order entered and rejected at end of session [SOLVED]

When the issue is reproduced, please, don’t close MultiCharts and send us logs through Help -> Feedback.
Also, please provide ID of the order.
Okay, will do.
This occurred again on a trade in CL with GAIN Capital. I submitted the logs and order IDs yesterday (12/4). Did you receive them?
by firemag
02 Dec 2017
Forum: MultiCharts
Topic: Stoploss order entered and rejected at end of session [SOLVED]
Replies: 5
Views: 1104

Re: Stoploss order entered and rejected at end of session [SOLVED]

When the issue is reproduced, please, don’t close MultiCharts and send us logs through Help -> Feedback.
Also, please provide ID of the order.
Okay, will do.
by firemag
28 Nov 2017
Forum: MultiCharts
Topic: Stoploss order entered and rejected at end of session [SOLVED]
Replies: 5
Views: 1104

Stoploss order entered and rejected at end of session [SOLVED]

I have a strategy that uses SetStopLoss(), but, for some reason, the order is going in at the end of the session and consequently being rejected. Do I have an incorrect setting?
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by firemag
12 Nov 2017
Forum: MultiCharts
Topic: Mapping symbols [SOLVED]
Replies: 7
Views: 1053

Re: Mapping symbols [SOLVED]

firemag,

I'm afraid to achieve this goal you need to have 2 separate MultiCharts, as one MultiCharts can have only one QuoteManager (which is database). Sorry if my previous answer confused you.
Thanks, Anna. Not great news, but I appreciate the clarification.
by firemag
08 Nov 2017
Forum: MultiCharts
Topic: Mapping symbols [SOLVED]
Replies: 7
Views: 1053

Re: Mapping symbols [SOLVED]

Thanks, Anna. How would I set up two QuoteManagers so that I could trade at both brokers that use different settings for the Soybean Oil example above?
by firemag
07 Nov 2017
Forum: MultiCharts
Topic: How do I correctly sync strategy to live positions? [SOLVED]
Replies: 3
Views: 679

Re: How do I correctly sync strategy to live positions? [SOLVED]

Update.... Henry accessed my system remotely and helped resolve this issue. The trades being entered incorrectly was a wholly unrelated issue on my end and not due to the "Assign position" settings. The mapping was correct for BO, but needed a special multiplier added to the symbol description so th...
by firemag
06 Nov 2017
Forum: MultiCharts
Topic: TS vs MC strategy behavior [SOLVED]
Replies: 2
Views: 549

Re: TS vs MC strategy behavior [SOLVED]

According to the script and screenshots you provided the orders are sent simultaneously because both conditions are met. If you don’t need SellShort to be sent after a position is opened, you need to adjust your code accordingly. Thanks, Anna. That's kind of what I figured. TS has a different way o...
by firemag
05 Nov 2017
Forum: MultiCharts
Topic: What does this error message mean? [SOLVED]
Replies: 2
Views: 470

Re: What does this error message mean? [SOLVED]

Do you have this instrument in your OEC/GAIN Trader for your demo account? Are you able to place orders for it there? Thanks, Henry, that was it. I hadn't even installed OEC/GAIN Trader since I was just using their plug-in via MultiCharts. But once I installed it and looked I found that they instru...
by firemag
01 Nov 2017
Forum: MultiCharts
Topic: What does this error message mean? [SOLVED]
Replies: 2
Views: 470

What does this error message mean? [SOLVED]

I am trying to place orders (both manually and automated) on two symbols on a GAIN Capital demo account. I get this error message: "The order cannot be placed: no instrument-specific reference data for symbol KC-MZ7 has been received." 2017-11-01_9-57-27.jpg I can place orders on other symbols just ...
by firemag
31 Oct 2017
Forum: MultiCharts
Topic: Mapping symbols [SOLVED]
Replies: 7
Views: 1053

Re: Mapping symbols [SOLVED]

BTW... I've returned the IB price scaling back to their API settings (1/100, 1, 600) so that I could enter the stop trades manually. So that works fine (manual trade entry) for both GAIN and IB. Just still not automated trading for both at the same time. GAIN needs price scale 0.nnnn and IB needs nn...
by firemag
30 Oct 2017
Forum: MultiCharts
Topic: TS vs MC strategy behavior [SOLVED]
Replies: 2
Views: 549

TS vs MC strategy behavior [SOLVED]

I have a strategy that uses both "SetStopLoss()" as well as will place its own buy-stop or sell-stop based on volume. In the strategy I have: If ( VolumeVal > AvgV ) then begin if ( MarketPosition <> 1 ) then Buy next bar at Close + BreakoutPoints stop; if ( MarketPosition <> -1 ) then Sellshort nex...
by firemag
30 Oct 2017
Forum: MultiCharts
Topic: Mapping symbols [SOLVED]
Replies: 7
Views: 1053

Mapping symbols [SOLVED]

Last week Henry helped me to correctly map TS data feed for Coffee so that it produces the correct price for order entry with both GAIN Capital and Interactive Brokers for automated strategies. Before that point, the orders were being rejected because prices were out-of-range. We also set up Soybean...
by firemag
26 Oct 2017
Forum: MultiCharts
Topic: Auto trading cannot be turned on... no active signals? [SOLVED]
Replies: 1
Views: 333

Re: Auto trading cannot be turned on... no active signals? [SOLVED]

Nevermind... feeling kind of silly. I had forgotten to turn the strategy on. :shock:

All's good now. :)
by firemag
26 Oct 2017
Forum: MultiCharts
Topic: Auto trading cannot be turned on... no active signals? [SOLVED]
Replies: 1
Views: 333

Auto trading cannot be turned on... no active signals? [SOLVED]

I am setting up a new account under Interactive Brokers (Family/Friends account). I set up the symbol mapping and added a chart and strategy to the chart. I placed a manual order from that chart via Chart Trader to get in sync with the strategy. The trade went to IB correctly and showed up on the ac...
by firemag
24 Oct 2017
Forum: MultiCharts
Topic: How do I correctly sync strategy to live positions? [SOLVED]
Replies: 3
Views: 679

Re: How do I correctly sync strategy to live positions? [SOLVED]

According to the errors you have - you have not configured the symbol mapping. So the platform does not know that it needs to look at GAIN symbol and position when trading from TS chart. Please configure it and start the auto trading: http://www.multicharts.com/trading-software/index.php/Symbol_Map...
by firemag
22 Oct 2017
Forum: MultiCharts
Topic: How do I correctly sync strategy to live positions? [SOLVED]
Replies: 3
Views: 679

How do I correctly sync strategy to live positions? [SOLVED]

I have a strategy that I am just turning on live. According to the strategy, it entered a short position Oct 18. I manually entered a short position when the market opened tonight (Oct 22). Now I want to turn automation on for this strategy. I would like to strategy to trade as though its short posi...
by firemag
17 Oct 2017
Forum: MultiCharts
Topic: Volume mismatch [SOLVED]
Replies: 4
Views: 456

Re: Volume mismatch [SOLVED]

Please look up TICKS TJ, I appreciate that you are trying to help, but your references have not shed light on the subject. I have looked up Tick (https://www.multicharts.com/trading-software/index.php/Ticks), tried various other possibilities in the strategy (Volume, Ticks, DailyVolume, etc.), chan...
by firemag
17 Oct 2017
Forum: MultiCharts
Topic: Volume mismatch [SOLVED]
Replies: 4
Views: 456

Re: Volume mismatch [SOLVED]

Please go to the wiki and look up the definition of the following keywords: volume ticks ps. this is a legacy idiosyncrasy I went to the wiki page: https://www.multicharts.com/trading-software/index.php/Volume And it really doesn't help. I do have "Build Volume On" set to "Trade Volume" but the pag...
by firemag
17 Oct 2017
Forum: MultiCharts
Topic: Volume mismatch [SOLVED]
Replies: 4
Views: 456

Volume mismatch [SOLVED]

There is a mismatch between the volume displayed on the chart (Total Vol in left-click price data box) and from "Volume" keyword in a strategy. The "correct" volume I want is displayed in the chart. Why does "Volume" in a strategy not match this value and how can I get it to do so?
by firemag
04 Oct 2017
Forum: MultiCharts
Topic: Frequent disconnects
Replies: 2
Views: 413

Re: Frequent disconnects

Please, make sure that MultiCharts is run as administrator and that you're using the latest updates of MultiCharts and TS. Also please, make sure that no antiviruses or firewalls running on your server that can prevent MultiCharts from proper working. Both are up-to-date, there is no antivirus soft...
by firemag
03 Oct 2017
Forum: MultiCharts
Topic: $0.00 open P/L in Open Positions tab
Replies: 3
Views: 368

Re: $0.00 open P/L in Open Positions tab

Please, specify what kind of IB account do you have: single, multi- or FA? Also, please, attach full-sized screenshots of the Accounts and Orders tabs of the Order and Position Tracker. Hi Anna, It is an FA account. Screenshots below. These are paper trading accounts. Looking at these screens, I no...
by firemag
03 Oct 2017
Forum: MultiCharts
Topic: $0.00 open P/L in Open Positions tab
Replies: 3
Views: 368

$0.00 open P/L in Open Positions tab

For some reason the open P/L is not updating. It continually remains at $0.00. The "Last Update" indicated is hours ago. This is an Interactive Brokers paper account. Why is the P/L not updating correctly?
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by firemag
02 Oct 2017
Forum: MultiCharts
Topic: Display both backtest and actual trades on chart?
Replies: 1
Views: 289

Display both backtest and actual trades on chart?

Is there a way to display both backtest as well as actual trades on a chart? Right now when I automate a strategy for real-time trading, all the backtest trades disappear.
by firemag
02 Oct 2017
Forum: MultiCharts
Topic: Frequent disconnects
Replies: 2
Views: 413

Frequent disconnects

I have installed MutliCharts on an Amazon EC2 VPS and am seeing frequent "no real-time data" from the data server. Given the timestamps, I suspect that it is due to the session times defined for the symbols, but they look correct to me. What can be causing this? 2017-09-29_10-45-49.jpg 2017-10-02_14...

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