Search found 6 matches

by jval
24 Mar 2024
Forum: MultiCharts
Topic: MC API for remote monitoring
Replies: 0
Views: 118

MC API for remote monitoring

Hi MC team, I was looking into a way to implement remote monitoring of MC using API to be able to check: strategies statuses, generate alerts that are not strategy related, check overall health of running MC instance, etc. I am aware of Alerts setup in strategies which works fine (especially now wit...
by jval
24 Mar 2024
Forum: MultiCharts
Topic: MC doesn't reconnect after IB GW restart [SOLVED]
Replies: 2
Views: 239

Re: MC doesn't reconnect after IB GW restart [SOLVED]

Thanks. Upgrade to 15 resolved the issue for me.
by jval
14 Mar 2024
Forum: MultiCharts
Topic: MC doesn't reconnect after IB GW restart [SOLVED]
Replies: 2
Views: 239

MC doesn't reconnect after IB GW restart [SOLVED]

Hi MC team, I have been using MC (14) and IBKR gateway for a long time without any issue. Since the last month I am experiencing this: IBGW restarts as per daily schedule in Configuration. All the connectivity to IBKR server is re-established within seconds however MC stays in disconnected state (th...
by jval
27 May 2021
Forum: MultiCharts
Topic: Cannot export Perf report to either Excel or OpenOffice
Replies: 3
Views: 866

Re: Cannot export Perf report to either Excel or OpenOffice

Thanks MC. I've done many experiments and checked all what you recommended but no luck. My issue is only happening when running MC on Win10 on Parallels (Mac VM) so there must be some dependency when using the external applications to export data. CSV export works fine. ..... any chance of MultiChar...
by jval
27 May 2021
Forum: MultiCharts
Topic: Edit Exchange - Time Zone
Replies: 3
Views: 993

Edit Exchange - Time Zone

Hello MC, please, can you explain the exact meaning of Time Zone selection in Quote Manager->"Edit Exchange & ECN". Is this field supposed to override the default Exchange Timezone used in the data from the specific provider? How are the data from External Providers received: Do they always contain ...
by jval
12 May 2021
Forum: MultiCharts
Topic: Cannot export Perf report to either Excel or OpenOffice
Replies: 3
Views: 866

Cannot export Perf report to either Excel or OpenOffice

Windows 10; MC 14 build 21357; Excel 2019; OpenOffice 4.1.10: I can't export strategy performance report to Excel -> getting stuck in "Starting Excel application" (even for smaller, filtered report). So I installed OpenOffice but getting "Starting Calc application....; Failed to Save; All Done". Sav...

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