Thanks Thomas, I did check both the instrument settings and session (session is set to Nymex energy futures electronic which should be from 6pm to 415 or so). Still even after reloading all the charts, I'm still seeing large gaps in the data which doesn't make any sense. It looks to be an issue with...

Thanks! I'm actually in the process of opening an account with Optimus now, appreciate the recommendation. Not sure how I overlooked that they accept Canadian clients. It looks like according to their policy, they are allowed to accept Canadian clients but are not allowed to solicit them. IQ feed is...

Thanks! believe it or not I actually subscribe to paid CME data through IB, I'm not charting using free data. It's not expensive as you mentioned but it's not IB's free data. See screenshot attached. I will try to connect with MC's tech support again, but I spoke to Polly from the tech team last tim...

I'm actually paying for live data from IB which is supposed to come from the exchange. The TWS platform (IB's desktop platform) is actually showing fairly correct data, that's the thing. Here's a screenshot of MES Mar 24' Futures. Looks correct right? But the way MC is showing the chart is quite wei...

Thanks for looking into it. I did try to check the building charts by minute option but the charts then never loads (I've waited for over an hour for a chart to load and it never did...). I don't think the issue is with Mondays or anything like that because the chart on IB does not have any gaps. I'...

Hi BB123, The screenshot I attached was actually from IB directly (not TradingView). MC doesn't seem to be picking up the actual data sent by IB so the charts are basically unusable since they have large amount of gaps. I don't see the option to enable phantom bars under format instruments. Am I mis...

Hello, I'm a new user to MC. I've connected MC to Interactive Brokers and have set up symbol mapping for several futures products. I'm noticing that there are large gaps in the MC charts that do not appear in the IB data. I'm attaching M2K futures as an example. Has anybody else encountered this iss...