Search found 68 matches

by traderstuff
22 Mar 2010
Forum: MultiCharts
Topic: Andrew! You're alive! Thank God!
Replies: 6
Views: 1537

I agree with your sentiments Bob - Good to see a post from you Andrew!

Best,


Andrew! You're alive! Thank God!
I have missed you.
by traderstuff
07 Mar 2010
Forum: MultiCharts
Topic: DRM message on Mar 4
Replies: 16
Views: 1912

Evidently it Was My connection that was broken per your # 2. below, as no one else has posted having the same problem. I was not in front of the screen at the time this incident happened, and things were working normally again when I found those warning notices. so there was no need for the ping tes...
by traderstuff
04 Mar 2010
Forum: MultiCharts
Topic: DRM message on Mar 4
Replies: 16
Views: 1912

Thanks TJ, as mentioned, the connection to live data came back at 2:50 am, at the exact time DRM said it had re-established connection. I was not using a MC version that had the DRM when the big blowup about it occurred some time ago and there were many posts about it to TSS - this is my first encou...
by traderstuff
04 Mar 2010
Forum: MultiCharts
Topic: DRM message on Mar 4
Replies: 16
Views: 1912

Thanks for the reply TJ, I am in the CT zone, so my above posted times would be one hour earlier than ET. The first warning that DRM system had been lost was in a pink colored rectangle, and the notice that it was again working was in a white one. I do not use that computer for normal internet conne...
by traderstuff
04 Mar 2010
Forum: MultiCharts
Topic: DRM message on Mar 4
Replies: 16
Views: 1912

DRM message on Mar 4

Greetings, Did anyone else lose their data connections because the MC 'DRM' system was lost early this morning? (Mar 4) In my part of the world there was a message that the connection to the DRM had been lost at 1:47 am and then was re-established at 2:50 am. In Quote Manager I see that the connecti...
by traderstuff
17 Dec 2009
Forum: MultiCharts
Topic: Holiday season news
Replies: 14
Views: 3143

Great News For All - THANKS to the whole TS team.

Wishing everyone a healthy, happy, and bountiful Holiday season and New Year.

Best ~
by traderstuff
21 Nov 2009
Forum: MultiCharts
Topic: VOTE FOR MULTICHARTS!
Replies: 11
Views: 2440

Voted Andrew - actually MC is in 6 different categories.

Best ~
by traderstuff
05 Nov 2009
Forum: MultiCharts
Topic: Any Better Way to Execute High Volume Orders??
Replies: 6
Views: 1134

Bob,Ant,All, I had an acquaintance whom I lost contact with several years ago, who owned his own seat at the Merc since sometime back in the 60's. Not sure the exact turn of events as far as his leasing out some of his seat rights, but he did maintain his trading rights so that when he left the floo...
by traderstuff
31 Oct 2009
Forum: MultiCharts
Topic: Feature Request: Chart-Trading
Replies: 6
Views: 1576

I 'believe' that TS management has relayed in the past that the "MC" platform Will Have Fully Integrated Chart Trading capabilities along with full featured DOM capabilities. Given TS Support's proven record of taking on such a venerable competitor like TS and making a better product, I see no reaso...
by traderstuff
29 Oct 2009
Forum: MultiCharts
Topic: MultiCharts 6 is coming soon... See enclosed.
Replies: 35
Views: 8284

Re: MultiCharts 6 is coming soon... See enclosed.

We are completing MultiCharts 6 and will launch beta testing in November. The long-awaited playback and order/position tracker is done. As well as other exciting features... Yes, Good News indeed Andrew! I've had some long term illness but hopefully once again will be in the midst of the trading are...
by traderstuff
16 Sep 2009
Forum: MultiCharts
Topic: Dome as part of MC
Replies: 2
Views: 894

We expect it in 1Q 2010.


Sounds good Andrew - hopefully MC will surpass NT and others in Order Entry, Trade Management, Chart Trading, etc that seems a requisite for many of todays very short term oriented traders.

Best,
by traderstuff
12 Aug 2009
Forum: MultiCharts
Topic: OEC -- libraries wasn't registered
Replies: 18
Views: 4523

Thanks for the update Tiki - An acquaintance of mine was thinking of using that platform for a backup quote feed.

Best,



I did install beta 4. I ran OEC batch files once after installation. I have not had a problem since it is working fine.
by traderstuff
11 Aug 2009
Forum: MultiCharts
Topic: OEC -- libraries wasn't registered
Replies: 18
Views: 4523

Tiki,

Did this fix the problem?

Thanks





Install Beta 4 and use production server please.
by traderstuff
11 Aug 2009
Forum: MultiCharts
Topic: Goodbye from Marina Pashkova
Replies: 22
Views: 5186

Re: Goodbye from Marina Pashkova

Wishing you much happiness and success in all your endeavors. Best, Dear MultiCharts users, This is the last forum topic I will post as a MultiCharts support representative. I am leaving the company - to move to a different city, country and occupation. I am not very good at farewell speeches, so I'...
by traderstuff
26 Jul 2009
Forum: MultiCharts
Topic: How to clear cache?
Replies: 7
Views: 4195

I agree with HaeRim, this would make things easier and more intuitive for a lot of users. One further clarification, I believe a Long time ago it was mentioned that Deleting a contract in QM got rid of All the data, is this still true? For instance, a trader has 70 days of collected 24 hour tick dat...
by traderstuff
22 Jun 2009
Forum: MultiCharts
Topic: [QM] Is there a way to edit the data values?
Replies: 10
Views: 2518

This subject about "rollovers', "perpetual future contracts", "continuous contracts" etc has been going on here for many years, including just what the best all around method would be, or if there should be multiple choices available. I am not sure just what methodology the TSS folks are going to us...
by traderstuff
19 Jun 2009
Forum: MultiCharts
Topic: Quote Manager Settings Bonds
Replies: 6
Views: 2050


Do you have the correct Daily limit, Min. Movement, and Big Point Value for this symbol.


***********

If you go to the CME group site you can find a lot of information about all of their GLOBEX products.

http://www.cmegroup.com/

Best,
by traderstuff
16 Apr 2009
Forum: MultiCharts
Topic: What you should expect to see in MultiCharts soon
Replies: 50
Views: 14792

Re: What you should expect to see in MultiCharts soon

Andrew wrote- [quote] It will be called 5.1 . It will have some small, but very important improvements. Some of them are: Correct settings for 1000 US futures. Traders will not concern about correct sessions, price scale, minmove and big point value. *** Congratulations TSS crew, happy to hear of al...
by traderstuff
05 Apr 2009
Forum: MultiCharts
Topic: Important notice
Replies: 30
Views: 6749

Andrew, I have not been following this DRM thread very long, does this mean that all the past times that you and other support personnel told us that MC will continue to 'WORK' for 30 days between connection times to your network, is no longer valid? If this is an effort to prevent unauthorized use,...
by traderstuff
11 Mar 2009
Forum: MultiCharts
Topic: Hiring customer support representatives!
Replies: 2
Views: 2277

TJ wrote - [quote]if trading doesn't work out... you can still put your knowledge to good use. :-) *********** LOL TJ - so true! That is why there is such a high % of brokers who 'usta be traders that found out they could not make their 'Living by trading their own accounts. The same is true about '...
by traderstuff
20 Feb 2009
Forum: MultiCharts
Topic: FEATURE POLLS
Replies: 1
Views: 932

FEATURE POLLS

I do not have too much confidence in these polls - here is one from about a year ago where tss Andrew states - "The items with most votes will receive the highest priority and will have the biggest impact on our plans" In this poll the most votes were cast for 'Futures Rollover' - this poll is about...
by traderstuff
25 Jan 2009
Forum: MultiCharts
Topic: Bar Completion/Update Delays
Replies: 16
Views: 4253

Hi mojo,

We will need to run tests on our end to either confirm this behavior as a bug or explain to your what exactly happens.

Regards.






What is the answer?
by traderstuff
02 Jan 2009
Forum: MultiCharts
Topic: MC says my license has expired
Replies: 24
Views: 4193

Is the key still showing in the "help, Registration code" entry? I can't get into MC to push the Help button. The window comes up while its loading and you have a choice register or cancel. I put in my registration number but it doesn't accept it. It must be a new feature. J~ Exact same problem her...
by traderstuff
10 Dec 2008
Forum: MultiCharts
Topic: Some features I wish to have before Gold release
Replies: 23
Views: 6387

Re: COnfused

Hi All, I am a bit confused as to what the GOLD release is all about. I purchased MC way back in the beginning. When I purchased it I was told in a email that I would receive lifetime updates for free. Has that changed somewhere along the way ? Thanks It has been discussed here at various times Tho...
by traderstuff
29 Nov 2008
Forum: MultiCharts
Topic: Last opportunity!
Replies: 20
Views: 6033

Welcome Back Marina, I hope that you enjoyed your 'stateside' visit! I do hope however, that the oft quoted "What happens in Vegas, Stays in Vegas" is not completely true in your case as I am almost sure that you have learned some new things about what successful traders of most any nationality want...
by traderstuff
19 Nov 2008
Forum: MultiCharts
Topic: Last opportunity!
Replies: 20
Views: 6033

Thanks to everyone for your interesting postings. Peter's post seems amusing as it appears he joined the list just today. [11/19/08] With out searching all the posts, I seem to recall that Marina relayed something to the effect that even if one does not want all the extra cost upgrades in the future...
by traderstuff
18 Nov 2008
Forum: MultiCharts
Topic: Last opportunity!
Replies: 20
Views: 6033

Last opportunity!

Greetings all, Did all MC owners receive an e-mail this morning from Stefan Knittel, sales manager for TSsupport titled as above subject, and pushing to sell the MC Pro version for 'just' $9900.00? I know their current business model has changed quite a bit over ths past 3 or more years, and some of...
by traderstuff
29 Sep 2008
Forum: MultiCharts
Topic: U.S. Bonds & Notes - other musings
Replies: 5
Views: 1611

Hi traderstuff, Here is an update on the fractional price scale: Fractional price scales will be supported in 4.1 version. I apologize for all the delays that you have experienced so far. Regards. ****** Good to hear Marina! How about the extended time to load data - did anyone check? Here is an ea...
by traderstuff
07 Sep 2008
Forum: MultiCharts
Topic: U.S. Bonds & Notes - other musings
Replies: 5
Views: 1611

Re: U.S. Bonds & Notes - other musings

Hi Marina, Hi traderstuff, I have tried to answer all of your questions below: We have been planning to add fractional scales for quite a while now (as you pointed out). We are still planning to support those and soon. We already have specifications outlined. However, I still don't have an ETA for t...
by traderstuff
03 Sep 2008
Forum: MultiCharts
Topic: U.S. Bonds & Notes - other musings
Replies: 5
Views: 1611

U.S. Bonds & Notes - other musings

Is the new beta 4 MC version Finally able to Correctly chart the 10 year and 30 year interest rate contracts? If so, please provide the correct settings to use. This feature ( actually Neccesity ) has been requested and promised for over 3 years, some of the older posts are not even on this current ...
by traderstuff
21 Jul 2008
Forum: MultiCharts
Topic: Authorization. MC can't now work for 30 days off-line
Replies: 18
Views: 4805

Hi guys, As for the patch to ensure the continued work of MultiCharts should TS Support go out of business, I will pass your suggestion on to our developers. Regards. **** It should not be necessary to notify the developers as your predecessor Kate wrote to me during Feb of 2007 that your CEO alrea...
by traderstuff
21 Jul 2008
Forum: User Contributed Studies and Indicator Library
Topic: Tom Demarks indicator available for MC?
Replies: 5
Views: 3103

Re: Tom Demarks indicator available for MC?

Does anyone find Tom Demarks indicator usable on MC? He has a whole bunch of indicators that he 'trademarked' and had a programmer write into EasyLanguage. Unless you have them already, or know someone who does, they are not commercially available for TS any longer, -afaik. CQG and Bloomberg got th...
by traderstuff
25 Apr 2008
Forum: MultiCharts
Topic: Connection on the second computer
Replies: 12
Views: 4266

Re: Connection on the second computer

Unless there are some new rules in the past year, MC has allowed a second copy of the program to be used by the original purchaser on a 2nd computer that is NOT used online and used for things like writing and testing strategies,etc. MC support has to be contacted and a request to authorize the 2nd ...
by traderstuff
20 Apr 2008
Forum: MultiCharts
Topic: FEATURE POLL. DATA MANAGEMENT (1)
Replies: 21
Views: 6680

Thank You for the reply Marina. Best, Andrew, In your original post you suggest that the MC version of contract rollover ( continuous contracts ) will be the same or similar to what has been in Ensign for quite some time. Does this also include the fill in data from DTN ? No, this isn't related to D...
by traderstuff
07 Apr 2008
Forum: MultiCharts
Topic: Unable download Historical data from IB for Expired Futures
Replies: 21
Views: 5362

This subject of "ROLLOVER" or "CONTINUOUS" contracts has been disussed here for years - some posts not available any longer. Please see the latest feature polls posted by Andrew and you should find that on this particular poll this was the most requested feature. http://forum.tssupport.com/viewtopic...
by traderstuff
05 Apr 2008
Forum: MultiCharts
Topic: FEATURE POLL. DATA MANAGEMENT (1)
Replies: 21
Views: 6680

Andrew, In your original post you suggest that the MC version of contract rollover ( continuous contracts ) will be the same or similar to what has been in Ensign for quite some time. Does this also include the fill in data from DTN ? I know this 'rollover' feature has been under discussion for over...
by traderstuff
02 Apr 2008
Forum: MultiCharts
Topic: Quad Core Processors
Replies: 5
Views: 1747

Thank You for the prompt and succinct reply, Marina.

Best,
by traderstuff
01 Apr 2008
Forum: MultiCharts
Topic: Quad Core Processors
Replies: 5
Views: 1747

Quad Core Processors

Does MC take equal advantage of the quad core structure of Both the AMD and INTEL processors ?

I have one of each on order.

Best,
by traderstuff
01 Apr 2008
Forum: MultiCharts
Topic: TSSuport Letter sent March 30, 2008
Replies: 12
Views: 6716

Thank you all for your replies and especially the 'official' tssupport one from Marina. My initial post cited several 'what if' examples that were just taken off the top of my head - so to say. The third one - ie: " 3. After the 'Gold release new features are added that were disussed previously. - n...
by traderstuff
30 Mar 2008
Forum: MultiCharts
Topic: TSSuport Letter sent March 30, 2008
Replies: 12
Views: 6716

TSSuport Letter sent March 30, 2008

Greetings, In your update letter, among other things regarding the scheduled price increases, it includes the following - " MultiCharts 3.0 will sell at a significant price premium to MultiCharts version 2.1. By purchasing MultiCharts version 2.1 now, you will save money and be able to take advantag...
by traderstuff
30 Mar 2008
Forum: MultiCharts
Topic: re: Candlestick identification code
Replies: 4
Views: 1306

Re: re

[quote]Hi TJ, I didn't want to impose on anyone by asking to have it translated. The other thing is that someone at the AB site posted it for other members to use and I wouldn't feel right about copying it for use with MC. What I may do is ask the person if I could have it converted to MC and see if...
by traderstuff
30 Mar 2008
Forum: MultiCharts
Topic: Add-on: Roy Kelly
Replies: 1
Views: 1075

Re: Add-on: Roy Kelly

I'm thinking of purchasing an add-on for Multicharts. I was wondering if anyone had any experience with Roy Kelly, if you could kindly state your impressions. I'm new to trading and wanted a tool to accelerate the learning curve *** I am not a typical customer of Roy Kelly, but can say wholehearted...
by traderstuff
25 Feb 2008
Forum: MultiCharts
Topic: Chart Based Trading
Replies: 25
Views: 4675

Correction

I am changing the sequence of two words I wrote in the above post - " Like others have mentioned, including myself, we have a vested interest in the continuing success of MC, as we have purchased the program, but a much greater reason is in using MC as a major tool to help traders trade profitabilit...
by traderstuff
25 Feb 2008
Forum: MultiCharts
Topic: Chart Based Trading
Replies: 25
Views: 4675

On Feb 20 Andrew wrote - "I think this is not good wording. We always try to do what we promise." "I’m wondering how we can organically connect EL-based algo-trading with manual visual one. Do you think coping NT is an answer?" *** I apologize if my wording offended you, and also if it connotated th...
by traderstuff
20 Feb 2008
Forum: MultiCharts
Topic: Chart Based Trading
Replies: 25
Views: 4675

Andrew, As was pointed out in a previous message, Marina, a member of your staff stated last year that the chart trading feature 'would' be part of MC by the end of this current quarter. I sincerely hope that this is not going to be reneged on. I side with ABC who relayed that he would like to see B...
by traderstuff
09 Jan 2008
Forum: MultiCharts
Topic: MultiChartsUSA
Replies: 2
Views: 836

Thank you for the informative reply Marina.

Best,
by traderstuff
04 Jan 2008
Forum: MultiCharts
Topic: How to Delete Data?
Replies: 3
Views: 1165

Greetings,

Was there ever an answer to this problem?
by traderstuff
02 Jan 2008
Forum: MultiCharts
Topic: MultiChartsUSA
Replies: 2
Views: 836

MultiChartsUSA

Was just wondering who the folks are at "Multicharts.net" I did not see a mention of them on your website,and they do not offer the outright purchase option. Furthermore they are located in Ft. Lauderdale,Fl., which is really close to TS. :) Just Google 'multicharts' and they are right on top with a...
by traderstuff
05 Nov 2007
Forum: MultiCharts
Topic: Bonds 1/32 scale
Replies: 15
Views: 4257

Marina wrote - UPDATED INFORMATION 1/32 scale is planned for 2.2 release which is due by the end of November. We will do our best to make sure that this plan will be fulfilled as scheduled. *** Hopefully the full fractional spectrum will be covered. For instance some contracts/options are 1/4 of 1/3...
by traderstuff
18 Oct 2007
Forum: MultiCharts
Topic: MultiCharts 2.1 Beta
Replies: 93
Views: 38487

Thanks for the prompt reply Marina.

We still haven't implemented fractional price scale. And at the moment I can't give any ETA on when it's going to be ready.

Regerds.
by traderstuff
17 Oct 2007
Forum: MultiCharts
Topic: TT connectivity
Replies: 8
Views: 3000

Just from skimming the TT site,it would appear that this has ALREADY been incorporated into MC and the OwnTrade products... :((
by traderstuff
17 Oct 2007
Forum: MultiCharts
Topic: MultiCharts 2.1 Beta
Replies: 93
Views: 38487

Andrew Kirillov wrote July,2007

Unfortunately we underestimate importance of this issue. We will definitely introduce fractional scale in the next versions later this year.



Has this problem been fixed so that markets like the US Bonds can be charted correctly?
by traderstuff
16 Oct 2007
Forum: MultiCharts
Topic: TT connectivity
Replies: 8
Views: 3000

I imagine you will receive an 'official' response, anyway, TS Support is already a TT Connected Partner, according to the website you provided.
by traderstuff
09 Oct 2007
Forum: MultiCharts
Topic: MC Portfolio Back-Testing and Optimization Feedback Request
Replies: 21
Views: 5431

Marina, Hello, I apologize for the delay in getting back to you. In a nutshell, the general idea is as follows: the portfolio concept suggested by Ryan, includes not only primary instruments but also those that are purely informational. Previously, we were going to consider all the instruments in a...
by traderstuff
30 Sep 2007
Forum: MultiCharts
Topic: MC Portfolio Back-Testing and Optimization Feedback Request
Replies: 21
Views: 5431

Marina, Since these were posted on the public users forum,why can't you post the answers here? There are probably others besides me who would apprerciate reading the official response. Thanks Hello, Since you contacted us directly I we won't be posting the answer to your suggestion here on forum. Th...
by traderstuff
18 Sep 2007
Forum: MultiCharts
Topic: Password protected ELS file is not opened from PLEditor
Replies: 2
Views: 1164

Did anyone get this to compile in PLE? And what is that foreign looking stuff at the top of code?

Thanks
by traderstuff
18 Sep 2007
Forum: MultiCharts
Topic: ib data fill
Replies: 12
Views: 2162

Hello, Weren't gaps filling for all the resolutions? Usually, if you have minute resolutions the gaps won't start filling automatically: you need to close and open the workspace or the chart again. For tick resolutions gaps should be filled automatically. As for the pacing violation, it is not the ...
by traderstuff
14 Sep 2007
Forum: MultiCharts
Topic: ib data fill
Replies: 12
Views: 2162

I am not sure if this should be posted here or with a new title -"BUG" . Am positive something similar has been posted before concerning an older version of MC. Using latest MC ver#1109 under Win XP Pro,I did not change the IB TWS (ver874.4 (July-2007) to exit in the a.m.,so last night it shut down ...
by traderstuff
11 Sep 2007
Forum: MultiCharts
Topic: MCActiveX.exe from time to time uses up all the CPU 100%
Replies: 7
Views: 1233

Has there been any progress on this problem Marina?

Thanks
by traderstuff
06 Sep 2007
Forum: MultiCharts
Topic: I cleared the cache but data seems to stay
Replies: 3
Views: 878

Marina wrote - "So if you want to delete the data permanently, it should be done through Edit Data." If I remember correctly,in another place on this forum you answered that simply deleting a futures contract from the Quotemanager also permanently deleted the data from the database-that is another w...
by traderstuff
03 Sep 2007
Forum: MultiCharts
Topic: Tick values on ZB incorrect with OEC data
Replies: 10
Views: 2078

Marina wrote - Hello, Could you please clarify what you thing was wrong in that statement? In what way do you think MC changes data from IB? *** Please check your IB screen for the electronic US Bonds symbol ZB,you will find it shown with the fractional '32nds'. The CBOT exchange relays that this co...
by traderstuff
03 Sep 2007
Forum: MultiCharts
Topic: files where is saved the datafee [SOLVED]
Replies: 12
Views: 2996

Thanks Marina - good to know.
by traderstuff
03 Sep 2007
Forum: MultiCharts
Topic: Tick values on ZB incorrect with OEC data
Replies: 10
Views: 2078

Thank you Marina, and to clarify, what you originally posted was in error, at least for the data sources I am familiar with.
(including IB)

you wrote -

When data is received in MC it is not changed. We show it the way data sources feed this data.
by traderstuff
03 Sep 2007
Forum: MultiCharts
Topic: files where is saved the datafee [SOLVED]
Replies: 12
Views: 2996

When a symbol expires it is still shown in QuoteManager window. To delete this symbol you need to run QuoteManager, right-click the symbol and choose "Delete Symbol". Thank you Marina, OK,when I delete the symbol from Quotemanager,will that automatically delete ALL the data files for that symbol?
by traderstuff
02 Sep 2007
Forum: MultiCharts
Topic: files where is saved the datafee [SOLVED]
Replies: 12
Views: 2996

The only way to partially delete the data is to do it manually in QuoteManager. Right-click the symbol, go to Edit Data. A dialogue window will be called up. There you will be able to delete the records you do not need. ________________________________ Over time many futures symbols expire and are n...
by traderstuff
30 Aug 2007
Forum: MultiCharts
Topic: Tick values on ZB incorrect with OEC data
Replies: 10
Views: 2078

Marina wrote > "When data is received in MC it is not changed. We show it the way data sources feed this data." That is weird as many have complained that MC is NOT able to chart US Bond prices in the correct format,which is in the fractional format of '32nds'. It is not only Bonds,other contracts a...
by traderstuff
30 Dec 2006
Forum: MultiCharts
Topic: IB backfill problem (pacing violation) [SOLVED]
Replies: 20
Views: 14519

Here is a quote from another IB 3rd party list in which the poster relays this is direct from IB - ***** "We allow 60 backfill requests within a 5 minute period. In the past, once you exceeded that limit we queued up additional request but delayed data to maintain a ratio of 60 per 5 minute period. ...
by traderstuff
01 Dec 2006
Forum: MultiCharts
Topic: Goodbye dear users and forum visitors
Replies: 13
Views: 4725

Best of everything in all your endeavors.

CC

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