MultiCharts: Trading Software for Automated Trading and Backtesting

Dave Masalov

Dear Mike,

We have added this to our fix list. Thank you for reporting.

Dave Masalov

No problem.

Dave Masalov

Dear John,

As Dennis has promised, we will add MC_GetActive keywords in 7.0 Beta, after we release Alpha version.

Dave Masalov

The problem seems to be MultiCharts. There seems to be something that makes Windows unstable, do not really know what yet. But it was the MC who had the problem where I always start the MC first. My first question was misleading, sorry .. Dear NiC72, Could you please be more precise? I am not sure ...

Dave Masalov

You are welcome.

Dave Masalov

Dear James,

You can apply your indicator to data series 2, but drag it to the 1st subchart. This should do what you need. You can configure it in Format Study window.

Dave Masalov

Dear ilt000,

Please contact Global Server to know why Last(0,012040) from your status line does not match with Last (47,031250) on the chart (digits are completely different). Probably, you have wrong settings in Global Server.

Dave Masalov

Dear ppan,

This is not possible at the moment. You can make a feature request for "Text_New_Bar" function in Project Management.

Dave Masalov

Dear Fernando,

Please try to delete or rename the old symbol, add a new one From Data Source (QM-->Instrument--> Add --> From Data Source) and plot a chart.

Dave Masalov

Dear Mike,

This is a known issue with histogram plot type and dotted line style. It is in our fix list and planned to be fixed in MC 7.0 release.

Dave Masalov

Dear MicroTrader,

Unfortunately, you cannot get Time and Sales in MultiCharts. It is not planned for MC 7. You can post a feature request in Project Management.

Dave Masalov

Dear NiC72, The possible reasons of the issue are: - anti-virus or firewall software; - temporary Internet connection loss. Please try to disable anti-viruses & firewalls and double check the Internet connection. If the problem persists, please come to our Live Chat between 6:30AM and 2PM EST so we ...

Dave Masalov

As discussed in e-mail conversation, this is normal behavior. The developers will consider your feature request for future implementation.

Dave Masalov

You can send only Market, Stop and Limit orders from MC. In MC 7 we have added StopLimit orders.

Dave Masalov

Dear SeanBannister,

Walk-forward optimization is not supported in Portfolio Backtester.

Dave Masalov

Dear Algyros,

We do not plan to support Mac computers. As you have said you can emulate Windows on Mac.

Dave Masalov

Dear Sir,

Please come to our Live Chat (https://www.multicharts.com/support/contact/) between 6:30AM and 12AM EST so we can connect to your computer remotely and investigate the issue.

Dave Masalov

Dear Mike,

Only the Pre-Alpha version is available at the moment. If you are interested in Pre-Alpha testing, please send me a private message.

Dave Masalov

Dear Sirs,

This is a known issue which is already in our fix list. We understand that this is a serious issue, however it is not critical. The fix will require some profound changes in program architecture, so we do not expect it to be solved soon.

Dave Masalov

Dear furytrader, I apologize for misinformation. Backtesting results generated with a MaxBarsBack setting of 9 are correct. You can indicate a minimum value which is enough for every data series. The calculations' start date on the chart is chosen when every data series has enough bars for calculati...

Dave Masalov

Dear justmake, You can specify in the code only the number of contracts to buy. If you want to set dollars per trade value, you can do this in Strategy Properties --> Properties or you can calculate the number of contracts that should be bought for needed amount of money: i.e. divide the dollars per...

Dave Masalov

That may be so but since the default installation folder is on the "All Users" folder, any user on the computer can see the plain text files. I would have thought password protecting them would overcome this but now I realise it doesn't. I'm not so worried myself about it but I just want to make it...

Dave Masalov

Dear Martin,

Unfortunately, this is not possible at the moment. You can post a feature request in Project Management.

Dave Masalov

Dear Sirs,

You can post this as a feature request in Project Management.

Dave Masalov

Dear SP,

If these messages do not prevent you from testing please discard them at the moment. They should disappear in the Beta version.

Dave Masalov

Dear furytrader,

You should set "Maximum Bars Back" the following way: first data series should be enough for 9 bars of data2, i.e. 135 bars if the symbol ticks every minute.

Dave Masalov

Dear nick111,

Could you please be more precise? Currently, there should be no issues with Free Quotes data source - EOD historical data from google and yahoo servers is working fine on our end.

Dave Masalov

Dear Roumeau, In order to connect PFG to MC, you need to contact PFG and specify that you are going to use your account with MC. They should provide you with all the details. If you experience any difficulties, please come to our Live Chat between 6:30AM and 2PM EST so we can connect to your compute...

Dave Masalov

Dear evanscje,

Because in the first case RSI is calculated for the current bar (on which the order is generated) and on every tick. In the second case RSI is calculated on the current bar, but the order will be generated for the next bar.

Dave Masalov

Dear Fernando,

No, there will be no tick by tick playback in global mode in version 7. You can post a feature request in Project Management.

Dave Masalov

Dear SeanBannister,

This feature has not been implemented yet. You may want to post a feature request in Project Management: https://www.multicharts.com/pm/

Dave Masalov

Super DOM

Dear bomberone1,

Please post it as a feature request in Project Management.

Dave Masalov

I get wrong volume charts with ZenFire. On a chart with 10000 Contracts Bars i get 57 bars instead of 27 for the NQH1 with a traded volume of 279363 contracts for the whole day. Dear SP, Do you have symbols connected in QM? If yes, please try to disconnect them. Does the problem persist? Also, plea...

Dave Masalov

Dear bomberone1,

We do not plan to support CUDA at the moment.

Mathlab and other many trading software support this function

Could you please tell us what trading platforms support CUDA?

Dave Masalov

Dear users,

Please find attached the Updater which fixes the issue with real-time data from Barchart. You need to unzip the attached archive and run the Updater.exe. MC, QM and PLE should be closed.

Dave Masalov

Dear SeanBannister,

You should right click on the strategy name and go to Show Properties. There you can specify the trade size.

Dave Masalov

Hi Dave DAX and the ESTX50 are in the same subscription group at IB (DTB). So why DAX is showing level1 quotes at the DOM, but not so the ESTX50? THX, LRP Dear LRP, As far as I know you should subscribe to DOM data for every symbol individually. Please contact IB to know if you have the DOM subscri...

Dave Masalov

Dear Laurentius,

Glad to hear that the issue has been solved.

Dave Masalov

Dear Laurentius, This is a known issue. Occurs for two reasons. Please try the following: Check the contents of the file "%allusersprofile%\Application Data\TS Support\MultiCharts\StudyServer\Studies\compiler_error.log" (1) If file "compiler_error.log" contains an error that MultiCharts could not fi...

Dave Masalov

You are welcome.

Dave Masalov

Dear LMC,

You can have different accounts under one login with Patsystems. Please contact them for more information.

Dave Masalov

Dear flimbo,

Please tell us in what symbol do you import the data. What is the data source? Also, please tell us what settings do you have inthe Format Instrument window. Do you use Merge feature? If yes, what do you use for History and Real-Time?

Dave Masalov

Dear tekram,

Yes, these licenses are good for future upgrades.

Dave Masalov

Hello Riccardo,

No problem. Glad to hear that everything is ok now.

Happy New Year too!

Dave Masalov

Dear Riccardo,

Please send us your workspace as well as the Strategy perfomance Report in Excel file.

Dave Masalov

Dear iso,

Probably, your account does not support micro lots. Please try to use BPV = 10000.

Dave Masalov

Dear Fernando, There is no need to replace InstallerCache folder. Also, please make sure that tsServer.exe and Multicharts.exe processes are running under the same user. If you run MC as administrator, you should run QM and PLE also as administrator. If the problem persisits, please come to our Live...

Dave Masalov

Dear ppan,

You are welcome. Glad to hear that the issue has been solved.

Dave Masalov

BUG @ DOM? For DTB ESTX50 with level1 data subscription, non datas are shown. Just "waiting for data.... please see picture (DAX at DTB ist working with level1 subscription, see other picture) Dear LRP, You do not have subscription for DOM data for this symbol. Please contact IB to get DOM subscrip...

Dave Masalov

Dear Martin,

If the order has been submitted to the broker, it is exactly the same as the computed one, otherwise it won't be submitted.

Dave Masalov

Dear rondot samuel ws,

This is normal behavior at the moment. I have forwarded your suggestions to the developers.

Dave Masalov

Dear TS Support In QM i have only IB aktivated, but PatsServer.exe is still running in the task manager and eats 4,468kb of my RAM. Dear LRP, This is normal. If you don't like it you can remove Patsystem profile as shown on the attached screen shot. Then, after you restart MC, PatsServer.exe wonn't...

Dave Masalov

This is what we have found analyzing your video (see the attached secreenshots): There are some mismatches. For example, the Trade is done, but the volume is not increased in TWS. Once it is changed in TWS , it will be changed in Multicharts. Otherwise, you can disable the following option (see the ...

Dave Masalov

request already done the first time 1 year ago and already exist in PM section

Sorry, missed that. The developers have got it anyway.

Dave Masalov

Dave - Would you please review and reply to my earlier postings about:

- Customized Keyboard shortcuts
- DOM visualization for the limit orders
- simulated accounts with possible replay feature

Dear vking,

All your suggestions have been forwarded to the developers.

Dave Masalov

May be a backup / restore will propose in the futur to select holiday list for example and import on the other computer...

Dear rondot samuel ws,

You can post a feature request in the Project Management Section.

Dave Masalov

Dear Algyros,

For NCT charts signals are calculated differently on historical data and in real-time.

Dave Masalov

Dear Martin,

Could you please be more precise? I am not sure I got you right.

Dave Masalov

Dear Laurent,

There is no such function in MultiCharts. However, you can add 20 instruments on one chart and write an indicator, referring to 20 data series, in PowerLanguage / Easy Language which will show you the index for these 20 stocks.

Dave Masalov

While I have Trade selected for data collection in QM , no trade is available in MC for charts. Dear Donald, we failed to reproduce the issue on our end. Please come to our Live Chat between 6:30AM and 11AM EST so we can connect to yourcomputer remotely and analyze the situation. So I can plan forw...

Dave Masalov

Dear Fernando,

Please come to our Live Chat between 6:30AM and 11AM EST so we can connect to your computer remotely and investigate the issue.

Dave Masalov

Dear Martin,

This graph illustrates the profit in $ vs. Trade Number for all trades. The Horizontal line stands for the average trade. When the strategy has outlier trades, they are represented with large dots, in green (positive) or red (negative). They are not counted.

Dave Masalov

Dear LMC, You can trade on different Patsystems accounts with the same login from different charts. However, the account settings are not saved in the workspace, so you will have to reconfigure account for each chart after reopening the workspace. It is impossible to trade with different Patsystems ...

Dave Masalov

Have you watch the video? Did you find any problem with MC?

Dear ppan,

Yes, we have seen the video. The engineers are analyzing the issue at the moment.

Dave Masalov

As i dont trade them often i only have subscribed to Level I at Liffe and Monep at IB. I you open an MC DOM on CAC40/FCEZ0 (Monep) or ZZ0 (Liffe) the DOM doesnt update the bid/ask values and only shows the trade and trade size in the middle correctly. Dont know if it is an exchange problem or an mi...

Dave Masalov

Merry Christmas and Happy New Year to everyone.

We wish you profitable trading and success in 2011.

Dave Masalov

You are welcome.

Dave Masalov

Dear evanscje,

I would suggest you to try all these options in real-time trading on sim account. Thus, you can chose what suits you the best.

Dave Masalov

One question regarding trade bar/ order panel. Are they separate from the chart in terms of data feed (ie. the order panel may be connect to IB, but the chart itself is connected to eSignal, for example)? Yes. If so, can limit/stop orders be recognized on the chart if we are using different feeds f...

Dave Masalov

Dear Martin,

Please post a screenshot of your Performance report.

Dave Masalov

We do our best

Dave Masalov

Dear ventus,

Please post your feature requests in the Project Management section: https://www.multicharts.com/pm/

Thank you

Dave Masalov

You are welcome.

Dave Masalov

Dear Sirs,

This issue has been confirmed and added to our fix list.

Workaround:
Open QM --> Symbol Dictionary for eSignal
Open the KC root settings and delete " ' " symbols from Description

Please see the attached screenshot.

Dave Masalov

I have tried to use FXCM automation with the new stop limit order functionality without success. The orders are rejected. Which brokers is it set to work with?

Dear Donald,

Stop limit orders work with IB, MBT, OEC, Patsystems, TT, Zen-fire and Rithmic.

Dave Masalov

I got help from Moscow .. all I need to do is apply a multiplier in the description field in Quotemanager

Glad to hear that the problem has been solved.

Dave Masalov

Dear ppan, I will forward your suggestions to the developers. At the moment you can use the following workaround: Code to close the position at the end of the day: To trade: input: Time_Beg_Close(900), Time_End_Close(1800); if time >=Time_Beg and time <= Time_End then begin // TODO end; To close the...

Dave Masalov

Dear Roman,

Thank you for your suggestions. We will consider them for future implementation.

Dave Masalov

I have a case where - when I switch on a chart to automated- an order is apparently sent and filled but it's not one that appears in the chart. It says "my stop order was filled" what order?! There may in fact be a stop way above the market but why is it getting filled. It seems that TT uses prices...

Dave Masalov

Test Feedback
"Reload Data" n-Bars Back change the Bar resulution to n-Bars => Bug

Dear LRP,

The issue has been confirmed and will be fixed in the beta version.

Dave Masalov

Dear ppan,

Please try to change Quote Manager --> Tools --> Data Sources --> IB --> Real-time data --> Generate a new tick if Total Volume changes. If this does not help, please describe the issue in details and post some screenshots with explanations.

Dave Masalov

Dear sarus,

No, you cannot run MultiCharts on Mac OS. However, you can install Windows on your Mac, then you will be able to use MultiCharts.

Dave Masalov

I just want MC has the 2 NT commands to solve the problem:
1. enterlong()
2. entershort()

Please forward my request to the developers.`

Dear ppan,

Done.

Dave Masalov

Dear ventus,

Please come to our Live Chat between 6:30AM and 11AM EST so we can connect to your computer remotely and analyze the situation.

Dave Masalov

Dear ventus,

Have you added the normal contracts for this symbol? What do you mean by nothing happens? Is the custom futures symbol added to the database? Do you get any error messages?

Dave Masalov

Sorry, I though you were talking about hollow candle sticks. Your feature request has been forwarded to the developers.

Dave Masalov

Dear iso,

Do you mean the button to change the type of bars? There is one already for candlesticks. Please make sure that you have Chart Analysis toolbar enabled.

Dave Masalov

Is there any simpler method to solve this problem?

Dear ppan,

Unfortunately, there is no workaround at the moment. I have forwarded your feature request to the developers.

Dave Masalov

Dear iso,

Please send us your workspace so we can try to reproduce the situation on our end.

Dave Masalov

You are welcome.

Dave Masalov

Dear iso,

You cannot insert blank rows between groups. However, you should have blank rows to add symbols at the bottom of the scanner. Please come to our Live Chat between 6:30AM and 2PM EST so we can connect to your computer remotely and help you.

Dave Masalov

Dear Laurent,

Please send us your workspaces, custom indicators (if any) and the video demonstrating the issue for investigation.

Dave Masalov

Dear iso,

I am not sure I understand your question. When you add symbols in the scanner, blank lines are added automatically. Please clarify.

Dave Masalov

Dear ppan,

Could you please be more precise? Are you talking about hedging? Hedging is not possible with auto trading in MultiCharts. However, in MC 7 you can send orders manually. So it does not matter what position you are in, you can still send any order manually.

Dave Masalov

Dear rgranero,

Please come to our Live Chat between 6:30AM and 2PM EST Mon-Fri or post the screenshots of your code in PLE, orders shown on the chart and Order and Position tracker as well as the detailed description of the situation.

Dave Masalov

Dear Martin,

It is hard to suggest something as this is not the full code. It cannot be compiled.

What do you do to cancel the order? You wrote: Order should had been cancelled. Why?

Condition for the order is still met on the next bar and on the one after etc. It is never reset to false.

Dave Masalov

Yes, this is what I have experienced.

Thank you Dave

You are welcome.

Dave Masalov

You are welcome.

Dave Masalov

Noticed when I place an order on the DOM, then select the " X " to cancel, the request to cancel is very slow and takes some to for the order to be pulled from the DOM. Also the cancel x button located below, same very slow to respond. Anyone else experience this ? Dear TIKITRADER, If you hit cance...

Dave Masalov

If you understand and accept the logic, then simply implement it

Dear Tresor,

I meant the logic described here: download/file.php?id=3198

Dave Masalov

This is the most inconvenient way of placing a stop loss and a take profit I ever saw. And stop losses and take profits are calculated as amounts in pips and in % and not as price levels. Discretionary traders, unlike algo geeks,do not have calculators in their heads. Dear Tresor, We have analyzed ...

Dave Masalov

Please tell us if LongEntry is fixed price or can it change within the bar where the order is generated? If it is fixed, then one order should be generated and stay at the broker not only before, but also after the end of the bar. We still cannot see where GoEntry is reset.

Dave Masalov

Dear Daniel,

Please use CurrentSession keyword.

Dave Masalov

Thank you Dave for a quick reply

You are welcome.

Dave Masalov

Is there a way to show the volume levels in histogram, at each level of price on the DOM ?
I may have missed a way to do this

Dear TIKITRADER,

This is not possible at the moment.

Dave Masalov

From what you say I gather that it is impossible to place a stop loss or take profit for the trade already initiated with buttons: Buy Mkt, Buy Bid, Buy Ask, Sell Mkt, Sell Bid, Sell Ask. Is my reasoning correct? Dear Tresor, You should rightclick on the Stop Loss Strategy (for example) and chose A...

Dave Masalov

Dear SUPER,

For example:

Buy 14 shares next bar 10.4 stop 10.7 limit;

Dave Masalov

Dear Laurent,

I believe the issue has been solved in the Live Chat.

Dave Masalov

Dear MC_Prog,

As far as I understand, you are talking about symbol linking on per workspace basis. Your feature request has been forwarded to the developers.

Dave Masalov

Dear Martin,

Please send us the full script. It is hard to say anything looking at this piece of code. The order will stay active for this bar as long as the condition Goentry = True; is met. From this piece of code we cannot see when it goes to false.

Dave Masalov

I can't. But I am aware of the possibility that I am at fault. It will take some time before I master the complexity of the current trade panel. Dear Tresor, To place an order from Place Order section you just need to drag it to the chart. It cannot be attached to any existing position, it is place...

Dave Masalov

I am referring to a feature similar to the ChartTrader on IB whereby one clicks on the BUY button (a dotted line appears on the chart that moves with the cursor), then click on the desired price level to activate the Buy Order at that price, which can be amended by moving the line with the cursor. ...

Dave Masalov

Dear gregk,

Please come to our Live Chat between 6:30AM and 12AM EST so we can connect to your computer remotely for further investigation.

Dave Masalov

How about a button that allows us to Buy/Sell by clicking at discretionary price levels on the chart?

Dear skyluck2001,

Could you please be more precise? Please explain your question in details.

Dave Masalov

Dear familytrading,

Can the issue be reproduced without Grail optimization? Please try to reproduce it with our default signals and let us know the results.

Dave Masalov

Here is the screenshot. 'BAI' is bid and ask indicator and strangely drawings are based on this indicator. Dear Tresor, Your drawing is applied to the indicator and not the symbol. The scales are different, that is why its position does not macth with the symbol when scrolling. BTW, I am trying to ...

Dave Masalov

Dear Tresor,

Thank you, but we need the following screenshot:

Dave Masalov

Yet another hokus pokus. This time after expanding the trade bar.

Dear Tresor,

Please send us a screen shot of Format Objects --> Drawings on this workspace.

Dave Masalov

Shouldn't all comments and suggestions (especially critical ones) go to project management aka bug tracker from now on? I tend to think that any record made in PM is going to leave a paper trail that is unlikely go unnoticed - meaning that after the introduction of Project Management the thread cal...

Dave Masalov

Dear Sirs, The development of the JForex API is potentially interesting to us to attract more business and more clients. However, the interest in the API right now seems marginal, and, therefore, of lower priority than other developments we are currently performing. For example, we feel that manual ...

Dave Masalov

the DOM does sometimes not clean up complete if the close is above a traded value (see attached) Dear SP, Please tell us what broker do you use? Guys, I was always happy to see new improved icons with almost each new release. It was nice. But this time you went too far. These new baroque-style icon...

Dave Masalov

the order is not send again but my code. But It's cancel by IB (price too far or something similar) so MC send it again and again to IB after each cancel.

So it can send it every 2-3 seconds or more often...

Dear rondot samuel ws,

Please post the line of the code which sends the order.

Dave Masalov

Dear Laurent,

Unfortunately, there is no way to acomplish this.

Dave Masalov

Dear sdewar,

Glad to hear that the problem has been solved. I will forward your feature request to the developers.

Dave Masalov

Dear Sirs, We would like to point out again that the Pre-Alpha version, which is available for closed testing, is just a raw working version, not the final one. The purpose of this Pre-Alpha version is to get feedback from professional testers, in order to change the final version accordingly. Pleas...

Dave Masalov

I think to be able to do this I need to read a file that have the calendar information which include holiday and half day trading. Dear Tony, Yes, you will need to hardcode it: write it in the script or read it from a file thru external dll. Basically, you should skip holidays by means of your scri...

Dave Masalov

You are welcome.

Dave Masalov

Dear smashthepound,

Your feature request has been forwarded to the developers.

Dave Masalov

Since IB allow these stop loss to reside on their servers, is it something that MC plan to integer in a future version?

Dear Martin,

It is not planned to be implemented in the next version, but I will forward your suggestion to the developers.

Dave Masalov

You are welcome.

Dave Masalov

Dear Martin,

Your stop will be submitted to IB only when you enter the position (entry order is executed).

Dave Masalov

Dear Daniel,

Please use sessionstartday, sessionstarttime, sessionendday and sessionendtime keywords. You may find the description in the help.

Dave Masalov

Dear bomberone1,

There is no connection between Market System Analyzer and MultiCharts at the moment.

Dave Masalov

Dear Tony,

Could you please explain your question in details?

Dave Masalov

Dear MT,

In MC orders are sent from the script. The price is specified in the script and is not affected by TWS settings. As for Stop Limit orders, they will be implemented in MC 7.

Dave Masalov

Dear CrazyNasdaq,

MC 5.5 should be updated. Please unzip the attached archive and run the Updater. When the message DONE apprears click on Close. MC and QM should be closed while updating.

Dave Masalov

Dear sdewar,

The correct symbol name is TF FMZ0010! (two zeros between Z and 10), NYBOT exchange.

Dave Masalov

seems like that MC is very sensitive for high percentage processor load, NT was running fine at the same time. i will try to record tomorrow again and see how it goes. Dear O66, Does the problem persist? Please explain the situation in details. How many charts (and what data range), indicators and ...

Dave Masalov

Dear ed roche,

There is no other way to reduce the database at the moment. This fix won't affect your historical data.

Dave Masalov

Dear Martin,

MC does not send bracket orders to IB. However, the following can be done:

buy next bar at close stop;
if entryprice > 0 then sell next bar at entryprice - 10 points stop;

When the first order is executed, the second is activated.

Dave Masalov

Dear Tobias,

Glad to hear that the problem has been solved.

Dave Masalov

Dear tradeprice,

Please go to Quote Manager, right click on the symbols that you trade on and Clear Cache. This should help.

Dave Masalov

Dear Tobias,

Have you tried to reload the chart (Ctrl+R)? If you plot GE M2008 chart, do you see data on it? If yes, please come to our Live Chat (https://www.multicharts.com/support/contact/) between 6:30AM and 12AM EST so we can connect to your computer remotely and investigate the issue.

Dave Masalov

Dear sdewar,

Please make sure that there are two spaces between "TF" and "FMZ010!". The exchange should be NYBOT. If the problem persists, please come to our Live Chat between 6:30AM and 2PM EST.

Dave Masalov

You are welcome.

Dave Masalov

Dear Laurent,

Strategy Positions are not saved in logs. MultiCharts requests tham from the broker. So you should see this data only if auto trading is enabled on the chart. Please come to our Live Chat between 6:30AM and 12AM EST so we can connect to your computer remotely and investigate the issue.

Dave Masalov

Dear skan,

This cannot be done from one chart. You can try to write a symmetrical strategy - the same calculations with reversed data series.

miniRusell data1 and S&P500 on data2 - original data series (buy miniRussel)
S&P500 data1 and miniRusell on data2 - the same calculations(sell S&P)

Dave Masalov

Dear rokanten, Please try to reload the chart. If it does not help then: 1. Plot charts for normal contracts, same period and same resolution - 1 Day, trades , ZS. If you have data on these charts, please come to our Live Chat between 6:30AM and 10AM EST so we can connect to your computer remotely a...

Dave Masalov

So I hear that this process results in creating a completely new database that doesn't have any of your stored data. Is this true? This is a huge problem since the data providers often don't have tick data back more than a couple of weeks. We would have to manually go through every contract and exp...

Dave Masalov

Thank you, ventus.

Dave Masalov

You are welcome.

Dave Masalov

Dear Laurent,

Please come to our Live Chat between 6:30AM and 11AM EST so we can connect to your computer remotely and analyze the situation.

Dave Masalov

Dear Smoky,

Please make sure that you add the symbol from data source: Quote Manager --> Instrument --> Add --> From Data Source.

If the problem persists, please come to our Live Chat so we can connect to your computer remotely and help you.

Dave Masalov

Dear Arne,

Log files for Order and Position tracker are stored in binary format. Your request to make them available in text format has been forwarded to the developers.

Dave Masalov

Dear aljafp,

Please try to switch from Fast Execution to Fast Compilation mode or vice-versa. This may help to solve the issue.

Dave Masalov

Dear Smoky,

Please tell us what data source provides data for this symbol.

Dave Masalov

Dear ventus,

Thank you for your suggestions. They have been forwarded to the developers. As Anastassia has already written, we are planning to implement portfolio trading in the near future.

Dave Masalov

Dear Smoky,

What is your data provider? You should know the exact symbol name of the symbol that your data feed provides in order to add it.

Dave Masalov

Dear mt9672,

You should add the exchanges manually. Please use the following settings:

PriceScale 1/100, Sessions: Mon 8.30 - Mon 15:15,.. Fri 8.30 - Fri 15:15
Time zone - 6 Central Time (USA Canada)

Then, when you add the symbols, you may change the settings to the ones that you need.

Dave Masalov

Dear gadol, This has been corrected already. Probably, you have old database. Please send the FBPORTFOLIO.GDB file (it is located in "%allusersprofile%\TS Support\MultiChars" for Vista&W7 and "%allusersprofile%\Application Data\TS Support\MultiCharts" for XP) to dmasalov@multicharts.com so we can up...

Dave Masalov

Dear jo,

Some software may change registry values used by PowerLanguage Editor. This may result in compilation errors. If you experience the problem again, please come to our Live Chat so we can connect to your computer remotely and fix the issue.

Dave Masalov

You are welcome.

Dave Masalov

Dear mt9672,

You are welcome. Glad to hear the problem has been solved.

Dave Masalov

Dear Ben,

It cannot be done as there is no way to know when the range bar will end: it can end in one second or in one hour.

Dave Masalov

Dear skan,

Then, you need to write a dll function to export values to Excel in real-time. You can find more information on this subject in Easy Language SDK on the Support --> Help and Tutorials --> Documentation page of the site.

Dave Masalov

Dear mt9672, eSignal does not provide expired contracts in symbol list. Here is the easiest way to add them: 1) Add a contract From Data Source, i.e. CL X1 (you can add multiple contractsCL X1,CL V1, CL U1... etc.) 2) Rename it in Quote Manager (without plotting the charts for them before renaming) ...

Dave Masalov

Dear mt9672, eSignal does not provide expired contracts in symbol list. Here is the easiest way to add them: 1) Add a contract From Data Source, i.e. CL X1 (you can add multiple contractsCL X1,CL V1, CL U1... etc.) 2) Rename it in Quote Manager (without plotting the charts for them before renaming) ...

Dave Masalov

Dear Martin,

You are welcome. Glad to hear that the problem has been solved.

Dave Masalov

Openequity just gives the equity of one strategy in one chart. You can export every openequity to a different file but I couldn't find any way to show all the openequities together (one for each strategy) or to export them all to the same excel sheet. Dear skan, You can export these values in Excel...

Dave Masalov

Dear MultiCharts users, Trade2Win has once again begun their annual voting to find out which trading software you like best. MultiCharts is participating in several different nominations. We have won awards there for the past two years (MultiCharts was named the Best Professional Trading Platform), ...

Dave Masalov

Dear Sirs,

Please take a look at i_OpenEquity, i_ClosedEquity, initialcapital and openpositionprofit keywords.

Dave Masalov

Dear Martin, Not sure what do you mean by "in the bottom window". On a separate subchart? Square of what size do you need? Should it be colored or empty? Here is what I can suggest. Using the following script: plot1(1); if close > open then setplotcolor(1, green) else setplotcolor(1, red); you can p...

Dave Masalov

Dear Martin, What do you mean by 'show on Button'? You can make plots on one subchart and drawing on the main subchart. I.e. the following code will plot a chart on a separate subchart and "Hello" word on the main subchart with the base symbol. plot1(c); if LastBarOnChart then text_new(d,t,c,"hello"...

Dave Masalov

Let's proceed here: viewtopic.php?f=1&t=7960

Dave Masalov

Dear O66,

Do you have any anti-virus or firewall software? If yes, please try to disable it.

Also, please disable the log files in Start --> Run --> regedit --> HKEY_CURRENT_USER\Software\TS Support\BugSlayer\ --> Trace\Enable --> False.

Please tell us if the above solves the issue.

Dave Masalov

Dear Roumeau, There are no backtesting problems with setpercenttrainling function. But please note that it is not a real-time trading, but backtesting - it will always give smoother results than real trading. To make the backtesting results more realistic you can use so called "True Backtesting": pl...

Dave Masalov

Dear O66,

"0 q / 0s" means "0 quotes / 0 seconds" - basically the lag of data. Normally, it should be 0/0. However, if the CPU or memory consumption reaches the limit and this results in real-time quotes lagging, it will show you how many quotes / seconds you are behind the real-time data.

Dave Masalov

Dear ppan,

Yes, Stop Limit orders will be implemented in MC 7.0

Dave Masalov

Dear Fernando,

You are welcome.

Dave Masalov

Dear gregk,

Glad to hear that the problem has been solved.

Dave Masalov

Dear Sirs,

There is a discussion on manual trading features here: https://www.multicharts.com/traders-blog/?p=46

If you have any feature requests, please post them in Project Management section: https://www.multicharts.com/pm/

Dave Masalov

Dear Fernando,

Your feature request has been forwarded to the developers.

Dave Masalov

no matter what I try, I get the following error when I compile a study, function or indicator: ------ Compiled with error: ------ Compile error errLine 0, errColumn 0, errLineEnd 0, errColumnEnd 0 causal study: (Function) Even if I open an existing indicator and try to compile it. Dear gregk, This ...

Dave Masalov

Dear bomberone1,

What are you referring to as MSA?

Dave Masalov

Thank you. Your feature requests have been forwarded to the developers.

Dave Masalov

Thank you. Your feature requests have been forwarded to the developers.

Dave Masalov

Dear furytrader,

Please send your workspace, signals, indicators and ASCII files to dmasalov@multicharts.com so we can try to reproduce the issue on our end.

Dave Masalov

Dear Martin,

You should use array_sort function. Please see the description in the Help.

Dave Masalov

If the value that you need is saved in spike_variable, script could be as follows:

If SL then begin
plot2[1] (Low[1] - .0001 , "SL");
text_new(date, time, Low[1] - .0001, text(spike_variable));
end;

You can find the description of all text functions in the Help.

Dave Masalov

Dear Tresor,

Your suggestions have been forwarded to the developers.

Dave Masalov

Dear bomberone1,

You can post a link to Rapidshare download or a direct link.

Dave Masalov

Dear Tresor,

The Beta is not ready yet. We will get back to you as soon as it will be released.

Dave Masalov

Dear sdewar,

Glad to hear that the problem has been solved.

Dave Masalov

Dear mt9672, Custom Futures chart can be plotted only if you have added normal futures contracts into Quote Manager database. These symbols are not added automatically. Please see the attached screenshot. Have you added CL X0, CL X0, CL Z0... symbols from eSignal in Quote Manager? Is the exchange se...

Dave Masalov

Dear Laurent,

Your feature request has been forwarded to the developers.

Dave Masalov

Dear 123knight,

Is this end of day data? If the numerical data is Close, you need to duplicate this column three times in Excel. Thus, you can successfully import this file via Quote Manager --> File --> Import --> ASCII: date, open, high, low, and close columns and plot a daily chart.

Dave Masalov

Dear Algyros,

Yes, it is almost the same as Share Bar in TS.

Dave Masalov

The question has been answered here https://www.multicharts.com/pm/viewissu ... e_no=MC-53

Dave Masalov

Dear jjthetrader,

The issue has been confirmed. It is in ouf fix list: https://www.multicharts.com/pm/viewissu ... e_no=MC-62

Dave Masalov

Dear bowlesj3,

Indeed, it will be very hard to reproduce on our end. Could you please post the code of the indicator drawing this line, your workspace and video showing the issue? Or send them to dmasalov@multicharts.com

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