MultiCharts: Trading Software for Automated Trading and Backtesting

Dave Masalov

Dear Marc,

Bloomberg data feed is now available only in the Pro version of MultiCharts: https://www.multicharts.com/trading-sof ... omparison/

Dave Masalov

Dear bibulous,

The strategy is calculated on bars even with IOG enabled. The difference is that, when IOG is enabled, the strategy is calculated on bars but it is recalculated every new tick.

So 'high', 'low' and 'close' will return high, low and close values of the bars.

Dave Masalov

Dear ventus, This message is just a warning to let you know that you're using a considerable amount of memory ressources. It does not affect the performance. Beta 3 worked the same way as the Release, just without the warning. Could you please precise how many charts are you plotting? What time reso...

Dave Masalov

Dear koistya,

You can use Realtime Market Scanner (File --> New --> Scanner window) for this purpose. Just insert all the instruments you want in the Scanner and create charts by rightclicking on the instrument --> Create Chart Window.

Dave Masalov

Dear Sirs,

Yes, the release of MC 6.0 is already available for downloading.

Dave Masalov

Dear koistya,

We are in the processes of discussing a possible connection with TD Ameritrade. However, at this stage, we cannot comment on a possible outcome, or an ETA.

Dave Masalov

Dear skan, Yes, b) is the right way. Here is the example of the code: [intrabarordergeneration=true] input: Time_Beg_Close(1659), Time_End_Close(1700); if datetime2eltime(computerdatetime) >=Time_Beg_Close and datetime2eltime(computerdatetime) <= Time_End_Close then begin sell next bar at market; bu...

Dave Masalov

Dear Jon,

There is no way to automate that for the moment. You can only do manual import.

Dave Masalov

Dear Tobias,

You are welcome.

Dave Masalov

Dear titletrading, We failed to reproduce the problem. It works fine on our end. The values from historical data are exported as 0.00 (because the indicators are real-time only), however the values from real-time are exported correctly. If you are still experiencing this problem, please come to our ...

Dave Masalov

There is no way to do this in MultiCharts. However, you can specify the USD/regional currency rate in Portfolio Performance Report --> Settings -->Display.

Dave Masalov

Dear Tobias, There are no such limitations in MultiCharts. You can reference as many closed positions as you have. There is no difference between OpenPositionProfit and PositionProfit(0). They return the same values. Note: The behavior of PositionProfit has been changed in MultiCharts 8.7 Beta 1. Si...

Dave Masalov

Hi @, This weekend multcharts crashed while on auto trading. It made a trade on Friday, so it had an open position during the crash. Is there a way to restart multicharts so it takes this open position into account? Best regards, Simon Dear Simon, You can enable the 'Show the Assign the Initial Mar...

Dave Masalov

Dear Gaempi,

We have not tested MultiCharts on such systems.

Dave Masalov

Dear Sirs,

This forum is maintained by a third party company. I suppose some technical issue on their side caused the problem.

Dave Masalov

Besides mapping indexes, have you tried receiving quotes for futures ? I am concern because according to the video provided by TSSupport, Multicharts is UNABLE to map the instrument to the correct exchange. The exchange field is shown as "UNDEF" MC any response on this ? Dear aljafp, There is no su...

Dave Masalov

Quote: Coloring very long codes may reduce the performance of the computer as it consumes memory and CPU resources. MultiCharts is a performance oriented application, that is why we added this limitation. Am I correct to assume that this problem would go with 64-bit version? Dear Tresor, This is no...

Dave Masalov

Dear cael,

1. Please rightclick on the strategy name in the Portfolio Backtester, go to Show Properties --> Properties --> Percent of equity.

2. Could you please precise your question?

3. You cannot do this for the moment.

Dave Masalov

Dear Emmanuel,

Normally, the limitation is 10 000 symbols, not lines - I mistyped it. Sorry.

Coloring very long codes may reduce the performance of the computer as it consumes memory and CPU resources. MultiCharts is a performance oriented application, that is why we added this limitation.

Dave Masalov

Dear Emmanuel, There is a limitation of coloring the code in PLE. If the code consist of more than 10 000 lines, it is not colored. If you want to disable this limitation, please go to HKEY_CURRENT_USER\Software\TS Support\MultiCharts\PowerLanguage Editor\Settings\ ConstraintHLTextSize = 0 If there ...

Dave Masalov

Dear titletrading,

Could you please come to our Live Chat (http://www.tssupport.com/support/contacts/) so we can connect to your computer remotely and analyze the problem?

Dave Masalov

Dear drudominique,

You can get daily data for some forex symbols using the Free Quotes data source (historical data from Yahoo and Google).

Dave Masalov

Dear ym,

Please try the following code:

Code: Select all

 IntrabarPersist MovAvg(0), IntrabarPersist MovAvg_prev(0); 



MovAvg=Xaverage(price, 12); 



Print(MovAvg +  "/" + MovAvg_prev); 



MovAvg_prev = MovAvg;

Dave Masalov

Dear steven,

You are welcome.

Dave Masalov

Dear wegi,

We plan to implement the session hours and natural hours options in the future.

Dave Masalov

Dear aljafp, TT does not have its own historical data. They provide only real-time snapshot. Historical data form TT in NT is actually from IQfeed or any other data provider. We plan to add such historical data in the future. For the moment we can suggest you to get a Barchart subscription for 49 do...

Dave Masalov

Dear Emmanuel,

You are welcome. Glad to hear that the problem has been solved.

Dave Masalov

Dear skan,

I have forwarded your suggestion to add user function in the optimization criteria box to the developers.

Regarding the optimization output graphic, could you please give an example of this strange behavior. Please describe one specific case so we can analyze the situation.

Dave Masalov

Dear capgain,

There is no way to save a chart as an image file using the code. However, you can use File --> Save Image as a File command.

Dave Masalov

Dear skan,

All the information available for the moment is on our web site. The new version of the web site is coming.

Could you please explain the problems you have with orders sent to TWS in details, so we can analyze the situation?

Dave Masalov

Will it have integration with Duka?

Dear Tresor,

Yes Dukascopy will be supported as a broker in MC 6.0 release.

Dave Masalov

Dear titletrading,

Could you please precise, are you able to compile an empty function?

If yes, please post the code which you cannot compile or send it to dmasalov@multicharts.com, so we can find out the reason of the problem.

Dave Masalov

Dear Steven,

Please find attached the table of fradtional PriceScale.

Dave Masalov

Dear Simon,

The release is planned on the next week.

Dave Masalov

Dear Emmanuel, Thank you for your kind words. I have forwarded your feature requests to the developers. Regarding the print preview problem, could you please precise what OS do you use and do you have a printer by default installed? If not, please install it. If you have the printer by default insta...

Dave Masalov

Dear Simon,

This bug will be fixed in the official release of MultiCharts 6.0

Dave Masalov

Dear Simon,

Could you please precise, are you talking about the "running out of memory" issue or the "Runtime error"?

Dave Masalov

Dear jl12, Unchanged ticks and unchanged volume cannot be used in signals and indicators. All the others can be used. Please read the Help on: Volume Ticks UpTicks DownTicks For example: DownTicks Returns the total number of Down ticks for the current bar if Build Volume On is set to Tick Count. Ret...

Dave Masalov

Dear Nick,

Could you please explain what you mean by

MC time stamps data to 1 second resolution so it can not preserve the correct sequencing on historical data.

I'm not sure I got you right.

Dave Masalov

Dear Peter,

You are welcome.

Dave Masalov

Dear raven,

The order is generated on close of the first bar, but gets filled on the next bar.

Please enable the IntrabarOrderGeneration and order may get filled on the first bar.

Dave Masalov

Dear skan, please, compare the output with the first print and the output with the second print. I don't know why the second print doesn't work properly, I get the first element copied to two places instead of one. This is the particularity of MultiCharts. The buffer size = 10. Workaround: do not us...

Dave Masalov

Dear alex522,

When you will experience this problem next time, please come to our Live Chat before deleting the symbols, so we can connect to your computer remotely and analyze the situation.

Dave Masalov

Dear drudominique,

Yes, you can create indicators in MCFX Pro as well as import them from MultiCharts.

When you subscribe to MCFX thru FXCM account to use it for free (if you trade at least 80 mini lots per month) you get MCFX Pro.

Dave Masalov

Dear skan, 1. The command "spaces" corrupts some elements of matrixes in the same strategy. It's strange because it doesn't have anything to do with it. Could you please precise what the problem is and post an example of the code? 2. I can't compile any strategy on Windows 7 64 bit, I get an unknown...

Dave Masalov

Dear TraderJ,

Please send us the screenshot of the gaps on the chart with only one data series and the "Show empty periods" option set as "off".

Dave Masalov

Dear raven,

There is a test data<>data[1].
That is why, even on the first bar of the new day, openD(0) returns right value.

Dave Masalov

Dear wadams19,

The words that I have posted are supposed to be used within the custom fitness's code.

Dave Masalov

Dear John,

Please tell us how critical is for you the implementation of MC versions of Text_GetActive Arw_GetActive and TL_GetActive?

Other traders are welcomed to share their points of view too.

Dave Masalov

Dear TraderJ,

The "Show empty periods" option should be "off" if you do not want to have gaps. If you have gaps even when it is "off", please come to our Live Chat and show us.

Dave Masalov

Dear Sirs,

We plan to fix these issues in version 7.

Dave Masalov

Dear TraderJ, If the "Show empty periods" option is disabled you should not have any gaps if you have only one data series on the chart. If you have several data series, gaps are inevitable, because data series are synchronized with each other. Could you please precise how many data series do you ha...

Dave Masalov

Dear Sirs,

You should enable the "Assign the Initial Market Position at the Broker dialogue" - "Show always" option in Strategy Properties --> Auto Trading and set your current position in this dialogue every time you turn on the autotrading mode.

Dave Masalov

Dear rondot samuel ws,

Sending of the order depends on your script. If your code sends the order on every new calculation, then the order is sent to a broker.

Dave Masalov

Dear raven,

openD(0) delivers today's open and openD(1) - yesterday's open.

Dave Masalov

Dear janus,

You are welcome.

Dave Masalov

Dear Thierry,

These new keywords have been added in MC 6.0 beta 2.

Dave Masalov

Dear LTG, In the code that you have posted the alert has no condition. Please use "begin" and "end" keywords. For more information, please read the Help on "If" keyword. Here is the example: { Color criteria } if (Value1 > Value1[1]) then Begin SetPlotColor(1, upColour); alert; End else if (Value1 <...

Dave Masalov

Dear jl12,

Could you please precise your question? What data have you imported into the quote manager? What do you mean by in power editor the fields do not appear to be recognised?

Dave Masalov

Dear wadams19, New keywords have been added in MC 6.0 to allow access to trade properties if pyramiding is turned on. Numeric OpenEntriesCount- number of open entries Numeric OpenEntryDate(Numeric entry_index=0) - date of entry order execution. entry_index - entry number. Numeric OpenEntryTime(Numer...

Dave Masalov

Dear radekj,

The clone function was made specifically for Universal DDE data source. Probably, we will implement the clone function for IB in the future.

Dave Masalov

Dear OneTick,

Our programmers have analyzed your question. It is not the matter of an advice, coding of what you want to achieve will require some time. We provide custom programming services for additional price. If you are interested in custom programming, please contact us.

Dave Masalov

Dear Sirs,

There is an error in the Help regarding MarketPosition_at_Broker behavior. It will be fixed soon. MarketPosition_at_Broker works as it is supposed to.

Dave Masalov

Dear evanscje, Have you added the symbols to the Quote Manager "from data source" or manually? Normally, if you add Metastock symbols from from data source, everything should work correctly. If you are still experiencing this problem, please come to our Live Chat so we can connect to your PC remotel...

Dave Masalov

As long as MC has no built-in manual order processing , this is one way of providing some rudimentary user induced order processing within an automated strategy that runs realtime. Currently, as a matter of fact, I have to use two platforms in parallel (MC+NT), which is a bit awkward. Dear kiasom, ...

Dave Masalov

Dear evanscje,

Could you please precise what data is in the Metastock files, what time resolution and time interval? What charts are you trying to plot? For what time interval?

Dave Masalov

Dear John,

You are welcome. Yes, it's not just memory, processing speed too.

Dave Masalov

Dear John,

Yes, you are correct, once MC is loaded the code is residing in memory. So there is no point in dumping the code from one or two of them into another one for the purpose of memory saving.

Dave Masalov

Dear janus,

1. To give the possibility to synchronize the position at broker with the position on the chart. To make the position at broker the same as it is on the chart.
2. Yes
3. No

Dave Masalov

Dear Sirs, We tend to think of TS 9 more as a hype than a real product. If it will be written form scratch, the process of debugging and ironing out all the issues will take years. So we will have enough time to make MultiCharts a complete trading application with visual trading, manual trading, DOM...

Dave Masalov

One thing that might be implemented: If I have two (or more) different strategies running on the same symbol the positions match is false (because strategy position is unequal to broker position). Ideally there would be a possibility to sum up all strategy positions for each symbol. Dear Joogen, Th...

Dave Masalov

Dear janus,

This behavior is logical, because the script is not calculated on the event (adjusting the scale), it is calculated on event (new tick). That is why the text moves back.

Dave Masalov

how to clean the history in order and position tracker?

Dear Brian,

You can clean the history if you delete the contents of the following folder:

%AllUsersProfile%\TS Support\MultiCharts\TradingCenter\Storage\

Dave Masalov

Dear Spaceant,

PlaceMarketOrder sends a market order, which is not showed (and not counted) on a chart, to a broker

It's syntax can be understood from the hint window in PowerLanguage Editor.

Dave Masalov

Dear Spaceant, This code should make the position at broker the same as it is on the chart: Inputs:Opt(1); Vars: MP(0),MP_At_Bk(0),Diff(0),AbsQty(0); MP = MarketPosition * CurrentContracts; MP_At_Bk = MarketPosition_at_Broker; Diff = MP_At_Bk - MP; AbsQty = Absvalue(Diff); If (GetAppInfo(aistrategya...

Dave Masalov

Dear brendanh,

You are welcome. Regarding keyboard shortcuts, it is not so easy when you do everything right. We will do it most likely in MultiCharts 7.0.

Dave Masalov

Dear cael,

This limitation of Portfolio Backtester is indicated in the versions comparion table on our web site: http://www.tssupport.com/multicharts/compare/.

Dave Masalov

Dear cael,

There is no workaround for the moment. However we plan to change this behavior in the future.

Dave Masalov

Dear cael,

Are you talking about Portfolio Backtester? If yes, there is a limitation of 100 symbols in Portfolio Backtester. MultiCharts Pro does not have such limitation.

Dave Masalov

Dear Tobias,

The majority of crash reports do not exceed 2 MB. 50 or 60 Mb is a very rare occasion. In case if you have such crash report you can chose "Do not send" and contact our tech support for further investigation.

Dave Masalov

Dear cael,

The situation has not changed. TWS API still have this limitation.

Dave Masalov

Dear Spaceant, You can write such "precautionary strategy" by means of EasyLanguage. Basically, you need to compare the marketposition and MarketPosition_at_Broker values to compare the actual position at the broker with the position shown on the chart. To do what you want you need to make sure that...

Dave Masalov

Dear titletrading,

Could you please explain the situation in details and precise your question?

Dave Masalov

Will MC do anything if price exceeds PST and the new tick does not exceed new high / low? .... the reason why I ask it as in IOG mode, MC will treat every tick as a new bar, so MC will, as I think, canceal the previous trailing stop order, then place a new 'trailing stop order' with the SAME price ...

Dave Masalov

Thanks for the quick reply. There is still a problem with MC retaining the old eSignal username/password information - QuoteManager and other trading apps will use the new eSignal login information ok, but when MC 6 Beta 3 starts then eSignal complains about invalid user/password being used. Is the...

Dave Masalov

Dear Henrik,

You can run optimization in one instance of MultiCharts and work in another at the same time.

Dave Masalov

I just loaded beta4 tonight and keep getting the "your PC is running out of memory error, "reduce bars or charts". I find that, when I get this error, I just shut down and restart - seems to solve the problem (memory load). In other words: You don't need to close down charts or workspaces. MC seems...

Dave Masalov

Dear Spaceant, 1) There is no Extended backtesting in Portfolio Backtester for the moment. However, we plan to add it in the future. 2) IOG means that the strategy is calculated on evey tick. There is no need for bid/ask data series, trades are enough. 3) The SetPercentTrailing bug was fixed in Beta...

Dave Masalov

I just thought of a compromise. Why not alter the behavior of the compiler so that it displays a warning message if it contains commands appropriate only for indicators, ignores the command completely as if it wasn't there in the first place, and continues to compile successfully? That way we can j...

Dave Masalov

Dear jontimem,

It is not possible to do export from Order and Position Tracker for the moment. However, we plan to implement this feature in the future.

Dave Masalov

Dear Simon,

Could you please come to our Live Chat before 11AM so our engineers can investigate the issue?

Dave Masalov

Dear Fernando,

If you receive this error message in Beta 4, please come to our Live Chat so we can connect to your PC remotely and analyse the problem.

Dave Masalov

You just contradicted what was said by someone in response to another one of my concerns, namely TSS doesn't have enough resources. You just confirmed my suspicion, thank you. I repeat what I said before, I wish you had more resources to implement a lot of very useful and good ideas. Unfortunately,...

Dave Masalov

Dear steven,

Unfortunately, there is no other way to call C# in EasyLanguage besides a dll file.

Dave Masalov

Dear Sirs, The Stop Limit orders will be implemented in the version 7. We are currently working on MultiCharts 7.0. Actually this feature has been developped already in the separate brunch of version 7.0. MultiCharts 7.0 should be released in the end of summer. So it will not take too long to have S...

Dave Masalov

Dear TJ

TS does not allow plot in strategy.

Dave Masalov

Dear janus, Generally, signals and indicators are calculated the same way. However there are few nuances, such as the fact that there can be several signals in a strategy and, if all of them use plot1, it becomes not very clear, who will plot what. Technically, the possibility of plotting can be add...

Dave Masalov

Dear swisstrader,

Could you please explain the problem in details as well as send us the master-indicator?

Dave Masalov

Dear Angie,

No, you cannot create spreads in MultiCharts for the moment. However we plan to add this feature in the future.

Dave Masalov

Dear janus, Plotting is not allowed in a signal study, because of the difference in the calculations of signals and indicators. We understand that loading two studies instead of one can be very resource-demanding. This problem will be solved after the transition to 64 bits (most likely in 7.0 versio...

Dave Masalov

Dear Simon,

I would suggest you to try the Beta 4 version of MultiCharts 6.0. Several custom futures bugs were fixed in this version.

You can download the new Beta 4 version at http://www.tssupport.com/support/downloads/

Dave Masalov

Dear Jeff,

This behavior will be changed in the official release version of MultiCharts 6.0. The login and password information will not be included in crash reports.

You can open the file and delete this information by yourself for the moment,

Dave Masalov

Regarding that old issue “Studies not getting executed on every tick.” Also it seems that MC is consistently executing the study twice for the first tick of the bar Dear bowlesj3, Thank you for testing these problems. These are known issues which will certainly be fixed. However, this will take a c...

Dave Masalov

This is a perfect item for the MC efficiency thread at the top (the sticky one).

"Tips, tricks, programs, etc for MC resource Management"
http://forum.tssupport.com/viewtopic.php?t=7466

Dear bowlesj3,

Posted. Thank you for the advice.

Dave Masalov

Dear Sirs,

TS Diagnostic Symbols == BYT , == CPA and == CPU can be used in MultiCharts.

You should add these symbols manually in the Quote Manager with exactly the same settings as in TS and plot tick charts.

Dave Masalov

Dear tekram,

Threre are no such functions within MultiCharts. However, TS Diagnostic Symbols can be used in MultiCharts.

Dave Masalov

Dear Chi-Yuan Shih,

Yes, it is possible to use TS Diagnostic Symbols == BYT , == CPA and == CPU in MultiCharts.

You should add these symbol manually in the Quote Manager with exactly the same settings as in TS and plot tick charts.

Dave Masalov

Dear titletrading,

You can do it the following way: create a chart with one symbol, then press F5 and add the second symbol.

Dave Masalov

Dear momentum, Could you please tell me, how many bars are plotted when you plot a tick chart for this symbol? How many bars are there? If it is 1 000 000, then you have reached the limitation set in the registry. You can change it in Start --> regedit --> HKEY_CURRENT_USER\Software\TS Support\Multi...

Dave Masalov

Dear TraderJ,

It is not a bug. MultiCharts simply does not draw bars, if data provider does not send any. It behaves as it is supposed to.

There is an option "Show empty periods" in Format Window --> X - time scale. If you disaible it, there should be no gaps on your charts.

Dave Masalov

Dear drudominique,

You are welcome.

Dave Masalov

Dear drudominique,

The Beta 4 version of MultiCharts 6.0 will be released most likely by the end of this week.

Dave Masalov

Dear Tresor,

I have forwarded your suggestions to the developers. However, you are right that we have more important features to work on at the moment.

Dave Masalov

Dear janus,

I have forwarded your suggestions to the developers. It is a good idea indeed. However it seems to be a feature for advanced users. Firstly, we plan to implement standard manual trading, and then add new elements in the future.

Dave Masalov

Dear Fernando,

I have forwarded your suggestion to the developers. It has been added to our feature request list.

Dave Masalov

Dear TraderJ, We have analyzed the problem. Symbols are not ticking in those moments. You can see it in TWS application. In the attached video, you can see that there are no ticks in TWS, MC and IB example. They all start and stop ticking at the same time. If you have problems with .avi file opening...

Dave Masalov

Apart from the usual buttons that other competing platforms provide, I like to see a button to cover all open orders, and another button to block any new orders that a study may generate. Also, it would be very nice if you made provision for custom buttons, even if the number is fixed to say 3 butt...

Dave Masalov

Dear aljafp, The limitation for studies highlighting is 10 000 symbols in PLE. If you want to disable it, please go to Start --> Run --> regedit HKEY_CURRENT_USER\Software\TS Support\MultiCharts\PowerLanguage Editor\Settings\ ConstraintHLTextSize = 0 If there is no such parameter, you should create ...

Dave Masalov

What date is scheduled availability of MultiCharts, which will connect to Duka??

Dear StratMan,

Yes Dukascopy data feed and execution gateway will be available in MultiCharts 6 release.

MultiCharts 6 release version will be released before the end of July.

Dave Masalov

Dear eegroup, Could you please precise if the chart is plotted differently, when you do reload. eSignal has different servers for real-time and historical data which sometimes provide different quotes. When you reload the chart, MC gets data from eSignal historical server and the indicator is then r...

Dave Masalov

Thank you, Dave, for reading. I mean with use MC portable: copy some MC-Folders to a USB-Stick. Now I can work on every PC with this USB-Stick. I can use MC at night at home and at day on work without installation on every PC. Linke in MT, you can copy the complete folder everywhere and start from ...

Dave Masalov

Dear duration,

You are welcome.

Dave Masalov

Dear Peter,

A new field will be added (most likely) in Symbol Mapping for IB.

Dave Masalov

Dear Tresor,

I have forwarded your suggestion to the developers. Could you please precise what is the practical value of such implementation, besides the fact that it looks nicer?

Dave Masalov

Can databases be moved to a network location permanently? I want to be able to access data from either desktop or laptop without moving/copying databases every time when required. Dear Pavel, Yes the databases can be moved to a network location. The procedure is the same as moving to a different ha...

Dave Masalov

Dear Peter,

Our engineers have confirmed it is a bug which will be fixed in Beta 4 version of MultiCharts 6.0.

Dave Masalov

Dear Tresor,

This might be a good idea, but unfortunately it cannot be done in MultiCharts. We have a displacement of x bars for the indicators. MC thinks bars and not pixels.

Dave Masalov

Restarting MultiCharts (as well as OS Windows) has no effect - buttons remain misaligned.
Another screen shot is attached for convenience.
This is a non-issue, however. Just a cosmetic effect.

Dear Pavel,

We have added this bug to our fix list.

Dave Masalov

Dear TraderJ,

I have discussed this problem with our engineers. They ask you to precize when the symbols stop ticking. Does it happen all the time or periodically (i.e. every hour)?

Normally this does not happen. Which makes us think it can be an IB issue. Otherwize hundreds of users would see it.

Dave Masalov

Dear Peter,

Could you please precise if you can plot the chart for this option?

Dave Masalov

Dear TraderJ,

Could you please come to our Live Chat (http://www.tssupport.com/support/contacts/) so we can connect to your PC and analyze the problem?

Dave Masalov

Dear sptrader, We could not analyze the situation, because there is no Custom Futures formula on the screenshot (it is in the Descripion), However, such situation is possible, if you made one or both of following actions at the time between creating 50 daysback and 100 daysback charts: - changing th...

Dave Masalov

Dear duration,

There are no Bar Magnifier & Extended Backtesting (bid/ask) options in the Portfolio Backtester for the moment.

We plan to implement these features after the transition to 64 bits.

Dave Masalov

Dear Mobiius,

We have been thinking on this implementation for a long time. It will be done in the future.

Dave Masalov

Dear Haerim,

You are right. Thank you very much for correcting me.

I apologize for misinformation.

Dave Masalov

Dear Sirs, To reduce the database size you should do the following: 1) extract two files from the zip-folder and copy them into the directory, where MultiCharts is installed, normally it is "C:\Program Files\TS Support\MultiCharts\" (to know the directory, where MultiCharts is installed, right click...

Dave Masalov

Dear Henrik, Recording ticks with "Skip ticks with identical prices" option enabled is very similar to collecting seconds, because the majority of ticks within a second are with identical prices. Only ticks with different prices are saved in the database. Could you please describe your crash problem...

Dave Masalov

Dear Andy, I have discussed the problem with our programmers. Could you please send us the screenshots with the description of the problem as well as your log files to dmasalov@multicharts.com? You can find log files here "%USERPROFILE%\Local Settings\Application Data\TS Support\MultiCharts\". You s...

Dave Masalov

I just noticed that if I use continuous contracts and 50 days back(30 min chart), I get the ES June contract prices, However if I use 100 days back, I get the correct ES Sept contract prices- see attached. Bug ?????? Dear sptrader, We could not analyze the situation, because there is no Custom Futu...

Dave Masalov

Dear Thierry,

I apologize for the misinformation.

I have double checked it with Andrew. There is no limitation. Our engineers have seen the 7GB databases working properly. And the database size has nothing to do with 32 bits.

Dave Masalov

Dear Sirs, It is hard to say, when the 64 bit version of MultiCharts will be released. However, it won't be done in MC 6.0 and 7.0 for sure. Regarding the database size limitation, there is a limitation of 4GB, which has nothing to do with 32 bits. It is a firebird database limitation. Further, is t...

Dave Masalov

Feature suggestion:
Please add "Seconds" to the "Bar magnifer" (see picture) for backtesting strategy.

Because recording Ticks (bid/ask/trade) from several instruments is a little bit unstable, but seconds are OK.

Dear Henrik,

Could you please precise why recording ticks is unstable?

Dave Masalov

Hi, i have been working with Intra-Bar Order Generation and found a bug. Settings: “Allow unlimited entries and exits per bar” Dear Henrik, Please try to use the IntraBarPersist keyword. It is used in variable and array declaration statements, before a variable or array name, to specify that the va...

Dave Masalov

When I try to modify the startvalue and endvalue for optimization. The program halted and then crashed. [OptimizeHalt.JPG] The Renko display problem for longer timeframes (backtesting) seems still to exist: For every instrument I chose the last couple of days are displayed correctly (appro. 7-10 da...

Dave Masalov

Another Feature suggestion: Add a new Field "Description" for paramaters. Dear Henrik, We will implement this feature in the future. Apparently you have a QM version different from mine (MC 6 beta 3) Where is the "None" option on the Holiday list? Dear Fernando, The "None" option is situated in QM ...

Dave Masalov

Dear Sirs,

The MarketPosition_at_broker works this way: IB sends the value to MC, MC saves it and returns this value at MarketPosition_at_broker. Which means that if the value is not correct - it is the IB problem.

Dave Masalov

Dear SUPER,

The MarketPosition_at_broker works fine. It works this way: IB sends the value to MC, MC saves it and returns this value at MarketPosition_at_broker. Which means that if the value is not correct - it is the IB problem.

Dave Masalov

Dear Tresor,

This option is turned off by default in MT5. Which makes me think that the developers do not consider it as a vital one.

I have forwarded your suggestions to the developers. However, we do not plan to implement this feature for the moment.

Dave Masalov

Dear ym,

Unfortunatlely, it is not possible to call values from the status line of another data series.

Dave Masalov

Dear SUPER, Andrew's answer is to do with your other post, indeed(http://forum.tssupport.com/viewtopic.php?t=7462) Regarding this one: 1) Everything happens according to the rules of EasyLanguage. 2) The IOG limitations won't help you to do one order on a bar in this case, because you have one entry...

Dave Masalov

Dear steven,

Regarding C#, if it is done in a C# dll with exportable functions, then it is possible. C# have mechanisms to export functions declarations in a dll.

As for JAVA, most likely it can be done only using some sort of adapters.

Dave Masalov

Dear SUPER, Our engineers have analyzed your log files. And here are their conclusions: The order was sent to IB. The time of waiting has expired. MC sends Cancel, but IB does not respond. MC waits for 40 seconds (dozens of ticks), however no status is received (filled/cancelled). This is the IB pro...

Dave Masalov

Dear duration, The function type series uses serial variables in its code (which refer to past values). These variables change in the context of the data series on which the indicator is applied. xaverage(c of data2,14); Here data2 is taken for argument. At the same time the variables within xaverag...

Dave Masalov

Dear Sirs,

In MultiCharts you can only get one year of historical data from IB. The reason is the following TWS API limitation:

Historical data requests are subject to the following limitations:
Historical data requests can go back one full calendar year.

MC use TWS API to get historical data.

Dave Masalov

Holidays option help to filter incorrect data, if it is not done by a data provider. In MC holidays are seen in the astronomical sense: when you plot a chart all data corresponding to the holiday's date (exchange timezone) is ignored. It is done this way because holidays start and end at different t...

Dave Masalov

Dear Algyros,

"Bars back" mean the exact number of bars (i.e. minutes for minute bars, days for day bars etc.). When you do a From... To request, you get all the bars from this period.

Dave Masalov

So far I have never been able to reload a chart using IB. It says "reloading" forever in the upper left hand corner, and I wait for 15 mn then restart MC.. Dear duration, Could you please precise, what data (symbols, resolution) and for what time interval are you trying to reload? Usually, IB do no...

Dave Masalov

Dear Sirs, We will certainly add stock splits in the future. It is an important feature indeed. Dear Pavel, Currently MultiCharts is not able to adjust stock data for splits. User's requests go as far back as 2006 back; and TS Support multiple times confirmed that it will implement splits in the fut...

Dave Masalov

Dear Algyros,

Optimization process is based on all data from the chart that you have plotted. You can change the length of the data series in Format Symbol - From... To or Bars Back. It works the same way in the Portfolio Backtester.

Dave Masalov

Dear titletrading,

Could you please come to our Live Chat so we can connect to your PC remotely and localize the problem?

Dave Masalov

Dear StratMan,

You are welcome.

Dave Masalov

Dear titletrading,

I am having trouble downloading the attached picture. Could you please repost it or send it to dmasalov@multicharts.com?

Dave Masalov

Dear Sirs,

This error message is generated by TWS. It usually means that the internet connection is lost.

Dave Masalov

Here are screnshots of an example, with a copy of the settings for Sync mode. The orders concerned are Stop orders. Dear StratMan, Judging by the screenshots and the fact that you have difference between charts with and without auto-trade in approximately 10% of trades, I can conclude that such beh...

Dave Masalov

Dear bowlesj3,

In the next versions of MultiCharts we will seriously address the implementation of hot keys with the possibility of assignment.

Dave Masalov

The situation when you have absolute identity on charts with and without auto-trade is highly unlikelly. The differences between identical charts with and without auto-trade can be caused by a number of reasons. Firstly, difference in price may be caused by the fact that the order was sent with one ...

Dave Masalov

Dear titletrading,

Your e-mail address is hidden in your Profile settings. You can send me a letter at dmasalov@multicharts.com, so I can reply you and send you the library.

Dave Masalov

Dear rodent,

If you are talking about portfolio optimization, I believe that the process using your DLL file is PortfolioBacktester.exe. You can try to change the number of Dll loads in DLL_PROCESS_ATTACH using librarycount. This may speed up the performance.

Dave Masalov

Quote: Issue #1: down arrows not centered over the bar. Regarding this issue I mentioned above. One down arrow I use regularly is on the right side of the bar a slight bit and when the program changes the same arrow to the other style it is on the other side of the bar. I didn't realize this until ...

Dave Masalov

Dear titletrading,

There is a free library made for this purpose. We can send it to you via e-mail if you want.

Dave Masalov

Dear bowlesj3,

We failed to reproduce the problem on our end. If you are still experiencing this problem, please come to our Live Chat so we can connect to your PC remotely and investigate the issue.

Dave Masalov

Dear Sirs,

Could you please precise for what purpose do you need this feature to be implemented?

Dave Masalov

Dear duration, We have tried to use the aliasing algorithms in the past. Even though it may look better, it causes some difficulties when you work with indicators a lot. It is harder to say what are the exact values of an indicator. Furthermore, the implementation of such algorithms will slow down t...

Dave Masalov

Dear brendanh,

Could you please precise what is the purpose of such implementation? In the Account Positions tab you will see your position on a broker and will know if it is flat or not.

Dave Masalov

How well do the built-in MC global variable functions (GVSetNamedInt, etc.) work when multiple studies run simultaneously on multi-core/threaded PCs? Are they written such that one can't read and and write to the same global variable at the same time (using I presume one of MS's built-in synchroniz...

Dave Masalov

Never received a price quote

I REALLY miss this TS feature!

Dear Gann_Man,

Please contact Stan Bokov over the telephone +1-614-569-0345 to discuss the possibility of implementing this feature at additional price.

Dave Masalov

Re: "Scaling Issue" I am sorry, but the behavior is NOT normal. You missing the point why I'm turning off title bars - because current implementation causes many errors when clicking on relatively small size windows. When title bars turned off, a new problem arises which is inability to maximize th...

Dave Masalov

Dear brendanh,

In the next version of order position tracker an Account Positions tab will be added. So you won't have to switch to TWS every time.

Dave Masalov

You are welcome, John.

Dave Masalov

Dear John,

The Beta 4 will be released most likely in a week or two.

Dave Masalov

Beta3 ONLY_ For the second day in a row on 2 different computers, continuous contracts won't update (ES with IB), they stop overnight.

Dear sptrader,

Our engineers have confirmed that it is a bug which will be fixed in the next version of MultiCharts 6.0

Dave Masalov

Dear drudominique,

You are welcome.

Dave Masalov

Dear Developer Team,
please add the Bar Magnifier to Portfolio Backtester.
Thank you!

We will definitely add this feature in the future. However it will make sence only when MultiCharts will switch to 64 bit. Otherwise it will consume too much resources.

Dave Masalov

Dear Sirs, 1 Is it possible to have allert if something is going bad in a subaccount? Unfortunalely this is not possible. 2 It will be possible to have many Trackers from master to sub accounts? Could you please explain a little bit more? To switch order tracker to another account and get informatio...

Dave Masalov

Dear andydandy,

There are no build-in functions to calculate the average price within a bar. You can do it in the code using the following principle (o +h +l + c ) / 4.

Dave Masalov

Dear Fernando,

You are welcome.

Dave Masalov

Dear Gann_Man,

Thank you for your log files. Our engineers will analize them and I will get back to you via e-mail as soon as possible.

Dave Masalov

Dear drudominique, - Please follow these instructions: - Setting up - Launch Quote Manager. - In the Tools menu, click Data Sources. - Select Patsystems (J-Trader) and click Settings. - Contact your broker. Inform the broker that your program uses MultiCharts as the Application ID and FBD653F002 as ...

Dave Masalov

Dear Gann_Man, Could you please send us your log files so we can investigate the problem? You can find log files here "%USERPROFILE%\Local Settings\Application Data\TS Support\MultiCharts\". You should paste this line in Start --> Run and in the window that will pop up make a zip-folder. Please send...

Dave Masalov

Dear Gann_Man,

Please try to do Multicharts repair in Windows Control Panel -- Add/remove program.

Dave Masalov

Dear Gann_Man,

I have discussed the problem with our engineers once again. They ask you to come to our Live Chat so we can connect to your computer and analyze the problem.

Dave Masalov

Thank you for read and think about it. Its no solution because the User did not see directly if connection to MBT failed - and very fast you have a locked account. And: maybe you want to activate Strategys on sunday morning or did not want to disable strategy from last week because open trades => b...

Dave Masalov

Dear NiC72,

Excuse me for misinformation. This bug will be fixed in the official release version.

Dave Masalov

MC Version 6.0 Beta 3 (Build 3276) I am still getting zero ticks from zenfire happens on FDAX havent checked other instruments. Should have been fixed in beta 3...not for me • Ticks with the zero price on historical data from Zen-Fire are not filtered out. Dear Nick, If you had zero ticks before yo...

Dave Masalov

Thank you for your statemant! But: with this solution I can't download historical datas (from MBT, from IB, from Barcharts...) and its not a solution for future... Dear Henrik, If you use the offline data server mode only on Sundays, you should not have any problems as the market is closed. You can...

Dave Masalov

Dear Fernando,

QM starts to update the quotes when you connect the symbol. There is no backfilling in this case.

Regarding the same symbols connected in QM and on the charts, this should not cause any problem.

Dave Masalov

Hi, small bug it seems.

When using File -> Save Image As File, there is some unknown garbage text on the bottom right where the date stamp is.

Dear ctrlbrk,

This bug is in our fix list.

Dave Masalov

Dear NiC72,

This bug had been fixed in Multicharts 6.0 Beta 3 version.

Dave Masalov

link color disappeared Dear TJ It is a known bug which occurs in Windows Vista and higher. It is in our fix list and will be fixed soon. Beta3 ONLY_ For the second day in a row on 2 different computers, continuous contracts won't update (ES with IB), they stop overnight. Dear sptrader, Could you pl...

Dave Masalov

Dear Pavel, I have discussed the scaling issue with the developers, this behavior is normal. There are several solutions to avoid problems when you have lots of small charts on a workspace: - Use Window menu to switch between charts. - Make several workspaces with larger chart windows and use the De...

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