MultiCharts: Trading Software for Automated Trading and Backtesting

Andrew Kirillov

So the question is, when MC 6.0 comes out, will we be able to take a demo trial period of a month to see if there are any abort issues or other serious issues before committing? Yes, of course. The other minor concern I have with MC 6.0 is having too redo tools every futures roll over since tools w...

Andrew Kirillov

Dear Tresor,
It is working on our end. See attached screenshot.

Please make sure you have Download Missing data option checked. See File->Preferences->Data Server mode.
Set 208.97.219.171:2045 as a transact server in QM please.

Andrew Kirillov

Please take a look at this:
http://forum.tssupport.com/viewtopic.php?t=6364

I'm not sure I understand your question about the database. Please specify.

Andrew Kirillov

This subject has been discussed a lot of times but I want to clarify it once again. All Existing MultiCharts users get MultiCharts 5.0 Gold for FREE . There is no need to pay anything to upgrade. Just download the software here: http://www.tssupport.com/support/downloads/multicharts.shtml MultiChart...

Andrew Kirillov

Yes, It is compatible and used by several customers successfully.

Andrew Kirillov

Thank you guys! We are happy to release it because we have two important reasons: [1] A lot of customers and prospects are waiting for the gold version. [2] MultiCharts 5.5 beta is coming in about two-three weeks. And it will be free for all exisitng customers! Take a look at the list of new excitin...

Andrew Kirillov

I don't know. I don't information to make a conclusion.
Thank you!

Andrew Kirillov

Dear John,
Thank you for the ideas. We want to make the playback feature convenient and will use cursor to specify a starting point.

Andrew Kirillov

Dear Fernando,
We can't reproduce the issue. Is this reproducible on your side?

Andrew Kirillov

1) What kind of memory are you referring to (Virtual, Working set,...)?
2) What do you use to measure memory usage?
3) What is min concern for you? The fact that memory is not cleared or you have some errors when the memory is full?

Andrew Kirillov

In this case your downtick work correctly !?

the behavior of downtick seem to be different , you can not have historical
data ? I don't understand why it don't work

Emmanuel

Some data feeds don't provide Upticks and downticks. What data feed are you using?

Andrew Kirillov

Dear Radekj, I must say that you misuse the software and claims it is not correct. It is not correct according to your vision, but it doesn't mean it is wrong!I suggest to see our documentation. Please open Help and find Volume key word: Returns the volume of the current bar. For tick and volume-bas...

Andrew Kirillov

DLL is loaded in memory one time for each MultiCharts process. Memory is not cleared. All global variables inside this DLL will save its values. However DLL will be unloaded when you delete all studies from charts that loaded the DLL.

Andrew Kirillov

I think we will implement stop-limit orders in MultiCharts 6.

Andrew Kirillov

You are welcome.

Andrew Kirillov

We checked this issue and couldn't reproduce it.
So we need the following information:

1) Do you have admin rights for your Windows account?

2) Do you have User Account Control (UAC) enabled?
You can see UAC status here: Control Panel->User Accounts->UserAccounts->Turn User Account Control on or off

Andrew Kirillov

[1] MultiCharts has different values for Average and AverageFC functions, because they have different algorithms: Average uses Summation function which simply processes bars one by one and sums them up. AverageFC uses SummationFC function which references its previous values. When used on non –basis...

Andrew Kirillov

Emmanuel,

I think SUPER is correct in his assumption.

Andrew Kirillov

Emmanuel, [1] When MultiCharts crashes the program doesn't disconnect properly from our server and your active session will be live for about 10 minutes. This is why when you restart the software it thinks you are connected to DRM on other PC. Simply ignore it. [2] The indicator import works fine on...

Andrew Kirillov

I must disagree and I have several rationales: 1. The low level functions don't work good in our experience, because they conflict with backtesting and execution logic. Our internal execution logic on the chart must know what you do. Otherwise you will not get on charts what you have ob the broker a...

Andrew Kirillov

I do understand it. I asked if NT support stop-limit simulation in backtesting? It seems the most complex feature for us, but we are sure it is necessary to support it.

Andrew Kirillov

You say "above setting in quote manager". This is incorrect. You should select what I suggested in MultiCharts. You add bid and ask data series the way I indicated and select extended mode. All things are done on the charts.

Andrew Kirillov

Brendan,
If you want to use bid and ask data streams you have to add them both and make sure that in Format Symbol->Settings-> Quote Field->Bid is selected for Bid data series. The same must be done for Ask series. As soon as you do it MultiCharts will show both streams in the drop-down menu.

Andrew Kirillov

We are working on Symbol Dictionary now. It will set all necessary parameters for most traded US-based and European futures. You should expect to see this feature in a month or so in MultiCharts 5.5.

Andrew Kirillov

Thank you Emmanuel! If you still experience any issues with your DLL our developers will be happy to see what could be done.

Andrew Kirillov

CUDA will not help MultiCharts, because it uses different approach for computing. CUDA is designed to handle specific tasks. Don't expect to get such incredible performance improvement in MultiCharts with CUDA. Our short review of this technology demonstrates that it works great for massive computat...

Andrew Kirillov

Fabrice,
This is not exactly what we are doing now, but your suggestions make sense and we will add your wishes our list. Thank you.

Andrew Kirillov

Thank you for the appreciation!
The $399 price is not available anymore. It was an extract from our old ad with conditions.

Andrew Kirillov

We definitely add the stop limit orders. We will make them native for exchanges that support it and will have emulate on our end if it is not possible. As I mentioned before the main issue is that we want to simulate stop-limit orders in backtesting mode too. It is quite complicated and this is why ...

Andrew Kirillov

Hi Nick,
The vacation was fine. Thank you!
I understand your point and we take into consideration your past efforts. I want to see you among our activate contributors after MC 5.0 is released. If it is a case we will demonstrate our appreciation in return.

Andrew Kirillov

GSATrader,
You should visit helpdesk. Our tech guys will analyze your issue.
Thank you.

Andrew Kirillov

Try it - it works.

Andrew Kirillov

Transact guys finally confirmed that they had an issue with volume sampling. They've fixed it and it looks like it works fine.

Andrew Kirillov

I've just tried out this beta (been using version 4, and 3 before that) and I see that point(original) is gone in v5beta6. Maybe it was gone in the other betas, too. I know you probably did this on purpose but I at least wanted to register my disappointment with that choice. I doubt it was a mainte...

Andrew Kirillov

I'm not sure if you are aware of "Compile All Studies" option. It resides in Power Language and allows you to compile everything with one click.
This is pretty the same you are requesting the installer so I'm not sure we need to add something new.
Thank you.

Andrew Kirillov

Unfortunately the spammers use "holes" in the forum engine we use and it is not feasible to stop them. We tried to search for solutions, but failed.

Andrew Kirillov

Hi I switched from TS to MC from some years and I'm really happy with it ! But there are obviously some little things that must be improved . One of this , for my point of view , it useful enough . I use TS2000 GlobalServer .xpo data and when I want to chart one of this data from GlobalServer in MC...

Andrew Kirillov

Hi Andrew, When I subscribed way back I purchased a lifetime of free upgrades to Multicharts (I understand gold is a different product and that I do not qualify). Nick. Nick, It seems you misunderstand our policy. You say:” I understand gold is a different product and that I do not qualify”. It is ...

Andrew Kirillov

Flexible Import/Export symbol list Very good news for those like me using ASCII import + DDE. About ASCII import feature, can you please think about it: - Manage Import Templates - Import a list using an import template in one click About the Import Template: A template is a set of parameters for a...

Andrew Kirillov

Andrew The "Flexible Import/Export symbol list" for QM thats coming . Is that just a Symbol list or is that a Flexible Import/Export Symbol Data. I may have misinterpreted what was said. Please if you could clarify. Thanks Jerry Jerry, Basically the feature will allow you to import symbols from ASC...

Andrew Kirillov

Dear John,
I was out for vacation so I apologize for the delay.
What custom tool bar are you referring to? I’m not sure I understand. Please

Hi Andrew,

However the custom tool bar sounds like a speed up item of interest. What will we be able to do with the custom tool bar Andrew?

Thanks,
John.

Andrew Kirillov

"we decided to add this improvement in 5.1"

Andrew Kirillov

I can't state that it is impossible, but the installer has no changes and works as it did before so it can delete you personal data if you tick "Delete personal data" on un-installation.

Andrew Kirillov

Hi Andrew, Will those of us that 'grandfathered' in early in MC's life automatically qualify for free upgrades? Apart from the fact that there where a few of us that put in a lot of blood sweat and tears testing in the earlier days, that was always the deal way back then wasn't it? Cheers, Nick. Ni...

Andrew Kirillov

Please try Beta 6 - it has the discussed fix.

Andrew Kirillov

Multicharts 5.0 Beta 6 is now available. Download: http://www.tssupport.com/support/downloads/ FEATURES Digital Rights Management System · Authorization servers redundancy 2 additional servers have been added bringing the total number of authorization servers to 3, thus making the service uninterrup...

Andrew Kirillov

if there is no daily data for the current day on the server, than we leave the existing daily bar.

Andrew Kirillov

You are always welcome.

Andrew Kirillov

Yes, we replace data when we downloaded this bar.

Andrew Kirillov

For Y = 5 downto 1

Andrew Kirillov

It is designed for MultiCharts.

Andrew Kirillov

Your understanding is correct.

Andrew Kirillov

You are correct. My tests confirm your point.

Andrew Kirillov

Deleted them. It is not that easy to stop them completely, but we prevent dozens of spam posts every day. Unfortunately almost all securities could be bypassed. We don't want to ad difficulties to our customers and force them to recognize unrecognizable images.

Andrew Kirillov

I'm sure it worked before! It does what you want it to do!
If you set 6000 in the past and come to your PC at the morning it is understandable why the auto-trading was turned off.

Andrew Kirillov

It works perfectly. Please add the symbols From Data source.

Andrew Kirillov

Array_SetMaxIndex Resizes a declared dynamic array to a specified number of elements; returns a value of True to indicate a successful resize. An array can be resized to a larger or to a smaller number of elements; any elements added to an array will be assigned the initial value that was specified ...

Andrew Kirillov

No, this feature is designed to collect data without chart plotting. You just say that I want to connect to a symbol and listen to its live data. As soon as you close QM the data stream is interrupted and you will not have quote for that period.

Andrew Kirillov

Geoff, 52wk High/Lows are special fields that are provided by a data feed. We don't allow to get and just plot these values yet, but will definitely do it in the future. You can get this values by computing them on your side, but it will require to create a script that will make calculations and it ...

Andrew Kirillov

Brendan,
Thanks for the kudos! Order tracking is coming soon!

Jek,
I can't promise that we will make this interface, because it is too specific. We must focus on more general features now.

Andrew Kirillov

Thanks Brendanh,
This is another confirmation of MultiCharts auto-trading reliability.

Andrew Kirillov

Is implementing this SMTP much more complicated that we think? I appreciate your help. Yes, it is quite complicated. The e—mails alerts are sent as market orders as soon as respective stop/limit orders are touched on the program’s side. So it is logical to make this feature as soon as we will have ...

Andrew Kirillov

What is the value of e-mail alerts if the alert can't tell you that your system position has changed in some way by switching round or adding lots? If you believe that e-mail alerts is auto-trading mechanism only it is not correct. I do believe that e-mails are not acceptable for auto-trading if yo...

Andrew Kirillov

OK we'll give it a thought.

Andrew Kirillov

I'm curious what this means for people who leave their workspace open all week long.

Is an implication of this that you must quit/restart/reload once a day?

If your sessions are configured properly you will have correct data. You haven’t quit/restart/reload.

Andrew Kirillov

Are you saying there is no way to really solve this fully? It will be solved fully. Anytime you open up a chart after hours before esignal releases the "official" close Multicharts will always not be able to pull any kind of daily bar from esignal? Not even the "unofficial" one? Until settlement pr...

Andrew Kirillov

We don't know for sure, but suspect that VB.NET 2008 DLLs will not work.
We suggest to write it in C++ .

Andrew Kirillov

Guys we’ve released the "Disable auto trading after" feature months ago. Take a look at Format Strategy->Auto Trading->Select Broker Plug-in->Settings-> IB Settings.

The max value is 86400=24 hours.

Andrew Kirillov

Power Language accepts both formats, but [1] is ignored.

Andrew Kirillov

My pleasure.

Andrew Kirillov

You can export your data in ASCII and then import it back in the new database.

Andrew Kirillov

Flipflopper, Thank you for the report. I will try to explain why it happens and what to do to avoid. It happens because we don't save to the database last daily bar collected in real-time. We don't do it because people use wrong sessions and the bar will be wrong. After they complain and abuse MC. S...

Andrew Kirillov

We need free and reliable (I mean well known and mature). Otherwise it doesn't make sense to spend time on it.

Andrew Kirillov

The thing is BuySetUp as well as ShortSetUp are RESET to false only when Mp <> 0. While MP=0 BuySetUp and ShortSetUp will the same as they were in the process of signal calculation on the previous bars: Mp=MarketPosition; ... If Mp=1 then begin BuySetUp=false; end; If Mp=-1 then begin ShortSetUp=fal...

Andrew Kirillov

Andrew: I've been an MC user for 16 months now and after using TS for more than 15 years, I was hesitant to switch over to MC but now, I'm so glad that I did. I'm very impressed with your customer service, attention to bugs and rapid development of features that traders want most. I'm really lookin...

Andrew Kirillov

Andrew wrote- It will be called 5.1 . It will have some small, but very important improvements. Some of them are: Correct settings for 1000 US futures. Traders will not concern about correct sessions, price scale, minmove and big point value. *** Congratulations TSS crew, happy to hear of all the i...

Andrew Kirillov

Andrew, Symbol linking with data feed included would be my top improvement. That's is a very generous gesture to the clients that have helped you (no I know I'm not on the list!!) I do want to say thanks to all involved at TSS even though I've often been frustrated by little things that have niggle...

Andrew Kirillov

Milton,
It is not possible.

Andrew Kirillov

Andrew
The best thing you could do is add short cut keys to "ALL" the operations that the import/Export tool will do. This will allow us to program macros to automatically do select backups.

J~

will do

Andrew Kirillov

Thanks TJ, The playback and get-inside bar features will be in MC 6. However you and some other guys who actively help us to make the product better will get all upgrades for free. And you will keep getting all other futures upgrades for free too. I will name these customers little bit later. Geizer...

Andrew Kirillov

As I said before it is free.

Andrew Kirillov

Currently you can link:
- Multi data series within a chart
- Multi charts window within a workspace
- Multi workspaces within a MC desktop

Andrew Kirillov

Use eSignal or IQ feed and you will have more time to trade...

Andrew Kirillov

How many XPOs do you have? If you have a few send us and we will convert it to ASCII.

You can use GlobalServer as middlemen. It will import the xpo data and MultiCharts will take it directly from GS.
Or you may buy http://www.tssupport.com/services/hc/

Andrew Kirillov

8 characters fix will be available in the next beta, but you will have delete the old databases and use new ones. The old databases have not been designed to handle more than 8 characters field length.

Andrew Kirillov

It is not strange, because it is a natural thing.
Combination of the number of visible bars and their price rise the trembling.
It is normal. Set manual width and forget about it

Andrew Kirillov

This is not a same problem. It is completely different.
We have been using prophet finance data for several years, but now they have closed it and we have no access to download the history.
Unfortunately until we find a free alternative you will have to use daily bars only. They come from yahoo.

Andrew Kirillov

We don't construct daily bars for OEC on our end. We receive them and plot as is. This is why only regular option is available. Take a look at original OEC software. It should show the same bars. If you want to create real regular sessions instead of 24 hours, you should do the following: Set 24 Hou...

Andrew Kirillov

We are releasing Beta 6 in a few days. It will be the last Beta of MultiCharts 5. So the next version will be MultiCharts gold which the same as Beta 6, but officially passed beta testing. After that we will release a minor version. It will be called 5.1 . It will have some small, but very important...

Andrew Kirillov

Andrew, there has been a number of different versions mentioned recently known as: v5.1, v5.2, beta 6, Multicharts v6, and Gold. Can you please place them in order and drop some light on the time line? OK. We are releasing Beta 6 in a few days. It will be the last Beta of MultiCharts 5. So the next...

Andrew Kirillov

We confirm that we have excessive memory consumption when one mixes several N tick data series.
We were able to reduce memory consumption.
Studies will be calculated about 3 times faster in such situations too.
It will be available in Beta 6.

Andrew Kirillov

Super, This is not a program fault. This is misunderstanding. - When you enable auto-trading in ASYNC mode you have long or short market position on your chart (buy/sell arrows on history) and this is why the program sends 1 order only. - When you enable auto-trading in SYNC mode your market positio...

Andrew Kirillov

Geoff, We've reproduced what you see. I can confidently say that the reason is the same: auto-selection of width. If you set manual width, it will not happen. To prove my words I made a movie that highlights the same issue in TS8. So the only solution is to set manual width with 2 redundant characte...

Andrew Kirillov

We made extensive testing and unfortunately this is not a bug. This is the way TWS works. I assume you can't see the same problem on ASYNC mode since you use time conversion of unfilled orders. Here is why the results different. We’ve reproduced the same issue and analyzed logs. Please see the attac...

Andrew Kirillov

We will consider it. Thank you.

Andrew Kirillov

Barstatus(1)=1 bug?

http://forum.tssupport.com/viewtopic.php?t=6246

Confirmed.

Andrew Kirillov

We confirm it. It is a different case and not related to past issues.

Andrew Kirillov

It is possible that you made a mistake in the number of spaces in USD MAY09 YI Futures YI MAY 09
It must have 3 spaces.
Please add a new symbol from Data source and compare that it looks the same.

Andrew Kirillov

My pleasure.

Andrew Kirillov

Please make screenshots of your problem and your sessions too.

Andrew Kirillov

Geoff,
We will add OI in the next versions of MC.

I'm not mistaken you can access Volume, Tick Vol, B Size, A Size from scripts.

Andrew Kirillov

We need to see your code to analyze your problem. There are lots of things could affect it and I suspect it is not a range bar issue.

Andrew Kirillov

How we see our future data replay tool: 1. It should replay data on user-specified resolution. For example. If I need a precise emulation - I set 1 tick. If don’t need the highest precision you may set 1 minute or let’s say 7 minutes. It is mimic to lookinsidebar TS feature. 2. It should replay all ...

Andrew Kirillov

I think eSignal, IQfeed and IB the best. IB do have a limit on data downloads, bit in general their all quite good. eSignal is my favorite.

Andrew Kirillov

Tresor,
We are waiting for the response from Transact. It will affect my answer.
We are very tired of the transact issues and hoping it will be resolved very soon. We sent them an e-mail on Friday and resent it today.

Andrew Kirillov

Could you provide the workspace and indicators? Or it is proprietary?

Andrew Kirillov

Please change Description. It should have MAY instead of MAR.

Andrew Kirillov

We've done it. It will be available in Beta 6.

Andrew Kirillov

Please come to the helpdesk with the problem.

Andrew Kirillov

1. You should make sure that you have data in TS cache. Open a chart in TS8 and see if you hav all bars. 2. Go to QM->Data Sources->TS> Check Save Data to local Database. 3. Open a chart in MC and wait about 60 minutes! Yes it takes a while for the first time. We don't interact with TS efficiently. ...

Andrew Kirillov

Thank you. Please ask your customer how many bars does he have on the chart and how many charts?
Could he give us his indicators and the workspace?

Andrew Kirillov

The issue is caused by @ character in DLL's function. MultiCharts can't work with it. It will be fixed in Beta 6. As temporary walk around you can change the function's name if you have sources of the DLL. If you don't you may create a new DLL and call the function with @ from it. Thank you for the ...

Andrew Kirillov

Tresor, MultiCharts has an performance optimization that causes the affect your described. When you work in online mode (have charts opened or connected symbols in QM) the program initiates connection to your data feed. If you close all charts and disconnect all symbols the connection will still exi...

Andrew Kirillov

We will consider it.

Andrew Kirillov

We loaded lots of bars and MultiCharts worked properly until memory consumption reached 1.5Gb. However it was historical data. Do you collected data in real-time? We suspect it could be the case.

Andrew Kirillov

it is about 3 months.

Andrew Kirillov

what version are you running?

Andrew Kirillov

Do you have suggestions how to make it more intuitive?

Andrew Kirillov

Yes, that's correct.

Andrew Kirillov

Please make sure that DLL doesn't call some other one.

Andrew Kirillov

You guys need to create key shortcuts ASAP. We do have shortcuts for most frequent commands. We are planning to make shortcuts customization in the future. For example, I'm always getting "killed" because everytime I want to create a new chart inside of a workspace I hit CTRL + N and instead of ope...

Andrew Kirillov

The logs don't have any issues. Could you come to our helpdesk as soon as you have the issue again?

Andrew Kirillov

Steven,
There is no way to handle it yet, but we will add holiday list functionality in MultiCharts 6.

Andrew Kirillov

I've also experienced DRM failure-success multiple times as shown in the attached picture.

No one would want to see this failure message during market hours.

The message pattern suggests this is a Beta 4 issue. What beta are you using?

Andrew Kirillov

You should do the following steps:
1) Call the indicator's popup menu. Select Visual Order-> Send to Back
2) Apply a new trend line
3) The new trend line will have a list of indicator's plots.

Andrew Kirillov

Either the DLL is not located in MultiCharts folder or you don’t indicate a full path to the DLL in the script.

Andrew Kirillov

"First tick / Last tick" suggestion from a prior post of mine might be a viable solution.

I can't find the suggestion. Could you re-post it please?

Andrew Kirillov

Yes it is almost completed and will be introduced in MultiCharts 6.

Andrew Kirillov

Yes, please. Your contribution may help other traders to understand better how it works.

Andrew Kirillov

Super, We carefully analyzed your issue and here is our vision of the problem. 1. Your strategy logic sets and removes orders too often. According to your script it says true or false for signal on each tick. 2. You use IOG. It means your strategy does what I mentioned above many times in a second. ...

Andrew Kirillov

Geoff, I've only seen this once on version 5 and it was on a chart with volume as the only indicator, same as Tresor posted above. How can the the price scale be switching, volume cannot decrease as the data comes in? Your argument is absolutely relevant. When I analyzed the Tresor’s screenshot I co...

Andrew Kirillov

Hi Bob, What you say is perfectly consistent with what I'm trying to tell you. You said that as soon the indicator comes to top or bottom of the chart pane the scale is switching back and forth between numbers. Example: We have 999 as a top value of the indicator scale. The indicator is reaching 100...

Andrew Kirillov

The reason of trebling charts is price scale width. MultiCharts automatically chooses the optimal width and it means the price scale space can be wider or bit more narrow.
It is dictated by indicators price scale.

Set manual setting in Format Window->Y-price scale and it will not jump back and forth.

Andrew Kirillov

it depends on transact.

Andrew Kirillov

The bug will be fixed in Beta 6. Moreover it requires some updates tot eh script. We've analyzed the issue and it is related to the way the MT4 script creates/updates the file. It rewrites the complete file every time a new quote is added or changed. Our system is designed to handle append to the fi...

Andrew Kirillov

The next version of Transact API will have open field in the status line so there is no need to use net change.
Tresor, I'm happy we resolved all your issues.

Andrew Kirillov

I made mistake and said beta 6, but I meant MC 6 which will be released in a couple of months.

Andrew Kirillov

You should check a bar with 8:45 timestamp, because MultiCharts uses end of the bar as a timestamp. Please make a screenshot with data window that demonstrates prices for 8:45 bar.
Thank you.

Andrew Kirillov

No, I mean 5.1. As soon as we release the Gold version we will roll out the 5.1 beta with many small but very important things.

Andrew Kirillov

We confirm the issue. We expect to fix it in Beta 6 or the release version.

Andrew Kirillov

Please see a problem and a solution.
http://forum.tssupport.com/viewtopic.php?t=6149

Andrew Kirillov

MultiCharts works properly. 1. It doesn't show the long trade, because buy orders are executed on asks. Since you run simulated account your trade will not be reflected in the list of real trades and this quote will not come to MultiCharts. IB just sees that there is ask for you your bid and conside...

Andrew Kirillov

It is not forgotten. We will implement it in one of the minor versions following the gold release.

Andrew Kirillov

We don't have any problems. What is a size of the attachment?

Andrew Kirillov

Bob,
You can apply trend lines to the indicators. If you do it the plots of indicators will be listed in trend line's format dialog.
To apply a trend line to an indicator you should set Visual Order-> Send in the context menu of the indicator.

Andrew Kirillov

Tresor and all Transact users, I have good news. We've reported the volume issue and Transact guys were able to identify a reason why it works improperly. So they've fixed it on their side in timely manner and we really appreciate it. So the volume difference is less than 1% in our tests now. This d...

Andrew Kirillov

Please attach the logs too or send it to me.

Andrew Kirillov

Emmanuel,
We have 1 million bar restriction. This is why you have fewer bars than you expect.
You can change it and will be able to see all 2.2 million of bars.

Run regedit and set
HKEY_CURRENT_USER\Software\TS Support\MultiCharts\Shaper\MaxBarCount = 3000000

Andrew Kirillov

You can't copy, but you can paste.

Andrew Kirillov

Andrew Kirillov

There is no bug here. Compare the code of both studies. Can you see a difference? // // FIRST // once cleardebug; Input : dnBase(-11); {-= value1 changed before call crosses_below =-} if currentbar = 1 then value1 = -10.66; if currentbar = 2 then value1 = -10.02; if currentbar = 3 then value1 = -9.2...

Andrew Kirillov

That is not what we need. When you have an issue with IQfeed go to QuoteManager>Event Log->Send us logs.
Thank you!

Andrew Kirillov

Haerim,
We don't think it is a CPU overload issue, but it is hard to say something definite until it is reproducible. If you find a pattern let us know.

Andrew Kirillov

Super,
Please see:
http://forum.tssupport.com/viewtopic.php?t=6149
You may send us screenshots of the issue. It would help us to generate some assumtptions.

Andrew Kirillov

Super,
We've fixed the problem I mentioned before and we made extensive testing.
It is oblivious I can't state that we fixed all possible issues. If you have the issues you can show it on helpdesk. Otherwise it is almost impossible to say something definite.

Andrew Kirillov

Please send us your logs from QuoteManager.

Andrew Kirillov

There is one more issue that concerns me as far as Multicharts with Transact data feed goes. The problem was already raised in this forum and on Elitetrader and Traderslaboratory, namely: (i) MC fails to backfill historical data from Transact from time to time, OR (ii) Transact does not send histor...

Andrew Kirillov

WFO is done and will be available in Beta 6.

Andrew Kirillov

Thank you for these explanations. Having gathered the essence of this thread my knowledge is the following (please correct me if I am wrong on any point): 1. MultiCharts works properly with data feeds which send at the same time: (i) tick data (ii) minute data (iii) daily data That is not correct. ...

Andrew Kirillov

I've lost my internet connection a couple of hours ago and MC was open at the time. No warning was given by MC during the time I was without internet connection. Then the futures started to trade one hour ago and MC didn't start to collect real time data. I restarted it but had no luck. Then closed...

Andrew Kirillov

Jerry,
I do agree. The next time (i don't think it will ever happen) we will post a notice in advance.

Andrew Kirillov

P.S.
Plus the quotes are not coming now. How could we damage your work?

Andrew Kirillov

This is not a good system where if your server is, down redundent or not, our our programs won't function. J~ Jerry, Don't make hasty conclusions. The system is redundant and we are shutting down all servers to test it in real life circumstances. It must work. Your Beta 5 is not redundant yet. We a...

Andrew Kirillov

Important notice:
We are deploying redundant DRM system. The DRM server will be down for a few hours and Beta 4 and Beta 5 will not be able to function.
Thank you for understanding.

Andrew Kirillov

Haerim,
It is a complicated task for us. I'm afraid we will not be able to do it in the nearest future.

Andrew Kirillov

FYI:
We are working on a broker's market position keyword.
We are adding two reserved words:
MarketPosition_at_Broker;
MarketPosition_at_Broker_for_The_Strategy;

It will be available in MC 5.1

All existing users are entitled for minor upgrades after MultiCharts 5.0 (Gold) release.

Andrew Kirillov

I believe you misunderstand how the system works.

Andrew Kirillov

5. When the Average_a function is used with the 0 value, the following message pops up: Dynamic Array Bounds. => This seems not fixed yet. I've checked this with the same test code I posted in the post #6032 and get the same dynamic array bounds error. Plz check again. It is fixed. Helpdesk represe...

Andrew Kirillov

Haerim, We’ve carefully analyzed your issues and it is theoretically possible that such a problem may exist. It is very rare, but possible. However it is heavy depend on environment: your strategy and your data feed. We have been trying to reproduce the issue for two days and failed. So please try t...

Andrew Kirillov

Tresor, OK. Let us compare apples to apples. Ensign uses two methods of data download: 1. Ensign Data Server (EDS). Their data maybe accurate, because they get it from some quality sources. It is NOT a transact history. 2. The second method should be the same as we use. It is called Transact Beta. T...

Andrew Kirillov

Each process.

Andrew Kirillov

Thank you. This is confirmed issue and will be fixed in the next beta.

Andrew Kirillov

Haerim,
MultiCharts can use up 2Gb. Since your OS is Korean I can’t read your labels. Make sure you show Virtual Memory Size parameter and make a new picture.

Andrew Kirillov

We will add this option.

Andrew Kirillov

I’ve deleted two posts by mistake. Sorry. If you can post it again please do.
Tresor why did you indicate the link with the bar/volume problems if they are either resolved or commented? I'm talking about your research regarding wrong bar building.
What doesn’t work for you exactly?

Andrew Kirillov

I can construct 2 350 tick charts on the same ticker and each shows different values, which in turn gives different indicator pictures.I cant work that one out.

Could you illustrate it with a screenshot?

Andrew Kirillov

I can construct 2 350 tick charts on the same ticker and each shows different values, which in turn gives different indicator pictures.I cant work that one out.

Could you illustrate it with a screenshot?

Andrew Kirillov

Tresor,
I will see Enisgn and let you know soon.

Andrew Kirillov

There is one more issue that you might discuss with Transact when contacting them (or check if it is an issue with MC). Namely, MC with Transact shows price action on Saturday (Saturdays are days off for trading). When I set in QM Sun - Fri (no Saturday here), MC plots price and volume on Saturday ...

Andrew Kirillov

We are going to send a request to transact team to resolve this issue. If you contact Transact you may also want to ask them about yet another issue. Almost everyday (when you set hours to: from 00:00 to 23:59) all Eurex instruments give one bad tick. Screenshot attached. This bad tick is at 00:00:...

Andrew Kirillov

I expected that when I change the resolution from ''Daily'' to ''Hourly'' and then add all hourly volumes to one another I will get the same volume as on Daily bar. This would be logical because there are only regular sessions on FDAX. Don't you think that the sum of all hourly volumes during the d...

Andrew Kirillov

Many thanks! New features, improvements and bugs fixes are coming soon!

Andrew Kirillov

You are welcome!

Andrew Kirillov

Tresor,
I apologize for the delay - We need more time to analyze the problem. Moreover we are in touch with Transact and waiting for information from their side.
I will post information ASAP.

Andrew Kirillov

Josh 1) EA signals to be exported into multicharts. Or Data to be exported from the broker via api into multicharts and theand the EA (expert adviser) can be re-coded into easylanguage/powerlanguage. MultiCharts can get MT Data via DDE. It is reliable, but it works. Some customers use it. However th...

Andrew Kirillov

It should. As far as I know expired symbols change its names. I suggest to use continues contracts. However if it is not your case just see what symbols work fine in original eSignal charting and add the same to MC.

Andrew Kirillov

We don't hurry. We just want to release a beta with DRM redundancy to get rid of all these rumors and fantasies. Moreover we have some new bug fixes. 90% of our developers are working on bugs fixes and it is obvious that we have week improvements.

Andrew Kirillov

Hi Lutz,
Yes I misunderstood you.
We will improve it.
Meanwhile please use the following statement to avoid the mentioned issue.

PlotPaintBar(High, Low, Open, Close, "xxx", Bearish);

Andrew Kirillov

We took a look at this issue. We were under impression that it is easy to set a flag to receive extended hours last, but is it not easy. We will have to use different methods to get data. So it is a small project, rather than a minor change. The most important issue is that we are concerned that we ...

Andrew Kirillov

Thank you!

Andrew Kirillov

confirmed.

Andrew Kirillov

Thank you. The beta 6 will be released this weekend.

Andrew Kirillov

Please try to use Hollow CandleSticks. It works properly on our end.

Andrew Kirillov

Tresor, [1] We receive volume for minutes and hours from Transact. We don't modify it. Don't expect to have the same volume if you sum up hour bars volume and compare it to Total Volume from status line. It is not the same for eSignal and TS too. I assume there is a reasonable explanation, but I don...

Andrew Kirillov

Tresor, You are right. There is an issue. Currently we are using the latest Transact API. We construct the last daily bar from status line fields. The latest version of Transact API doesn't give an Open field. So we create a similar value by subtracting Net Change from Last. The problem with DAX sym...

Andrew Kirillov

Tresor, You are right. There is an issue. Currently we are using the latest Transact API. We construct the last daily bar from status line fields. The latest version of Transact API doesn't give an Open field. So we create a similar value by subtracting Net Change from Last. The problem with DAX sym...

Andrew Kirillov

LRP, Fabrice Daniel and Pavel,
All members of our team thank you for your appreciation!
We are working on Beta 6. It will feature auto-trading improvements, DRM redundancy and more bug fixes.

Andrew Kirillov

http://forum.tssupport.com/viewtopic.php?t=5699

Andrew Kirillov

I'm deleting some posts on the forum, because I'm tired of some idiots who use beta after thousands of warnings that it is beta and works as beta. These dishonest people who use new beta features, ask my help to configure it and call MultiCharts POS, crap and so on at the same time. The downtime tod...

Andrew Kirillov

Dedicated hosting companies normally give you hundreds of gigabyte per month. So your demands are much lower than they give you.

Search found 1580 matches

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