MultiCharts: Trading Software for Automated Trading and Backtesting

Marina Pashkova

You can find explanations of these fields in the strategy report. If you click Settings in the left pane, you will get a list of settings in the main window. When you click one of those parameters a definition is shown in the smaller box below. Smoothing has to do with the visual representation of t...

Marina Pashkova

Dear Haerim,

Thank you for drawing our attention to the issue. We are going to work on back-testing to make such differentiation possible.

Marina Pashkova

Hello,

You are right: being able to save certain settings would make editing data easier to use and save our customers' time. We are definitely to consider adding this feature in future.

Marina Pashkova

When a symbol expires it is still shown in QuoteManager window. To delete this symbol you need to run QuoteManager, right-click the symbol and choose "Delete Symbol".

Marina Pashkova

The problem is fixed now. If you run the new versions of these products, that is.

Marina Pashkova

is there the concept of a GLOBAL variable in EL? this variable retains i'ts value from bar to bar and can be referenced in any function. It can be realized with the help of 3rd party add-ons How can I determine the number of positions opened today? and whether positions opened today were long or sh...

Marina Pashkova

So the issue is as follows: When you are plotting a real-time chart you get all the data from the provider's real-time server. When you reload the chart the past data are taken from their storage for historical data (because those data are already history) and then keeps plotting real-time. Due to t...

Marina Pashkova

I just consulted our engineers and they told me that the document contains all the necessary information. It is not obvious but it is there. I would recommend reading and analyzing the document carefully. The information is sufficient to understand what you should pay attantion to. Also, you could e...

Marina Pashkova

Hello,

We do need more information.

When you do a reload is the whole data series changed (starting with session opening) or only the data around the time when the reload is done?

Marina Pashkova

Hello,

At the moment, there are no plans regarding this feature.

We might consider it in future but not at the moment.

Marina Pashkova

At the moment fractions (like 1/32) are not supported in MultiCharts. We show decimal values. For example, for the symbol in question (ZB) the value 111 21 (111 21/32) is displayed as 111.66 As for when this representation will be supported, the rough estimate our engineers gave me was October/Novem...

Marina Pashkova

Working with MultiCharts is similar to working with MCFX. It is not hard to get data into MultiCharts. The major difference is that while MCFX is tailored to Forex MultiCharts is universal (i.d. you can trade futures, indices etc). Also, in MultiCharts you can get your data from differnt datafeeds -...

Marina Pashkova

We have had problems with our server since early morning today. Our engineers have been working on this issue. The problem should be fixed tomorrow.

As for the problems we had before they were the result of FXCM sending us data with future timestamps. The server has been working normally since then.

Marina Pashkova

For these requirements please refer to http://tssupport.com/products/multicharts/requirements/

Marina Pashkova

Hello,

Could you send us the screenshots please?

Marina Pashkova

When data is received in MC it is not changed. We show it the way data sources feed this data. The difference you are talking about is due to different representaiton of prices. For futures different formats of price value representation are possible. For example, we just ran tests for ZB in eSignal...

Marina Pashkova

Hello,

Where did you get the value 111 26 for ZB symbol? Was it a different program? It yes, what program was it?

Marina Pashkova

Hello,

Yes LIB will be supported in future. As for when it is going to be implemented, I can't give any (even rough) estimates at the moment.

Marina Pashkova

There are a couple of issues but they are all described in the document I referred to earlier. Apart from that, if you come across any problems you could contact us and we'd try to help you.

Marina Pashkova

There are certain issues, but they are all described in the document I referred to earlier. Apart from that, whenever you come across a particular problem - contact us and we will try to help you.

Marina Pashkova

I apologize for the vague terminology.

I was referring to the next beta version not the 2.2 release.

Marina Pashkova

The answer I posted earlier was not my personal opinion but that of our engineers. They have not run tests with the processors you mentioned that is why they wanted to be cautious as to what we say on this matter. Also, when targeting the software to work with multiple cores we did it in such a way ...

Marina Pashkova

The situation with CPU running at 80-100% capacity is not normal. How many workspaces and charts did you use? Also how many indicators were applied to your charts? And one last thing: check if dumps are generated. To do that go to Start-> Programs -> Logs and check the size of the Logs folder.

Marina Pashkova

If symbols are (or will be) available from the data sources, will we be able to select many symbols and add them all at once? Also, don't the data sources provide exchange names that can be pulled and displayed? (I mean a readable exchange name, not an obscure abbreviated code). Hello, The answer t...

Marina Pashkova

Thank you for the very valuable suggestion. That's something we are definitely going to think about. Not all of the features you are describing will be implemented in the next MC 2.2 release. But we will try to implement them in later releases.

Marina Pashkova

You do not have to worry about that. You can create dlls using the documentation for tskit.dll and it will all be supported in MultiCharts (we made sure that there is full compatibility)

For example, ADE and Global Variable have been written this way and they are fully functional with MC.

Marina Pashkova

I cannot give you a detailed answer because I do not know the exact charactersistics of each and every processor. The rule of thumb is: the more cores there are the higher the overall efficiency is. If you can get a two-core processor it would be good. Quad core would be better. A motherboard with t...

Marina Pashkova

Hello, Regarding displaying exchange names: We do not display full exchange names because they would be too long and cumbersome to use for symbol Lookup. So we are not planning to introduce full exchange names into symbol Lookup. On the other hand, you can check exchanges' full names and their abbre...

Marina Pashkova

At the moment we are not developing the 64bit version.

Could I ask why it is so important for you to have 64version?

Marina Pashkova

I am not sure if those volume profile indicators are hugely heavyweight. Could you please give us a specific example illustrating that the indicator is that processor intensive? As for including this functionality into MultiCharts, we usually try to add functionalities that are not readily available...

Marina Pashkova

That's right. This is a confirmed bug. When you choose "Automatic" in Format Window there should be enough room to display all the digits in the number. We are going to fix this bug in the future MC versions. For now, in cases when a character gets partly cut off you could adjust in manually.

Marina Pashkova

Hello, I ran a couple of tests where I used Volume indicators for ES trade, ask, and bid and compared their values to trade, ask, and bid volume values as displayed in eSignal original software. The values in eSignal and MC were identical. So there is no mistake here. Volumes were shown exactly the ...

Marina Pashkova

I suggest the TSSUpport team take a look at wealth-lab as well as RINA for ideas. Wealth-lab is a great product, all they lack is performance. It is so slow that renders intraday testing completely impossible, not to mention portfolio backtesting. RINA has everything only trouble is it is not fully...

Marina Pashkova

On Aug 22 Marina wrote > Dear User, After many additional improvements and enhancements MultiCharts has become one of the fastest and most flexible tools for strategy back-testing and optimization. TS Support Team ************ I have a question in this area. Just about two full years ago a former m...

Marina Pashkova

Hello,

At the moment this cannot be done.

We are planning to add intrabar order generation functionality in future MC versions which would make exits like the one you described possible.

Marina Pashkova

I am glad you figured it out: to autotrade in MC you first need to enable this option in TWS.

If you have any questions again please let us know.

Marina Pashkova

Hello,

When an indicator's status is 'off' it is not running.

Marina Pashkova

Hello,

This is an Open E Cry issue. That's what they send their data to us.

What Open E Cry server do you use?
Also, did you get these bars when you requested history or was it what you were receiving real-time?

Marina Pashkova

Hello, The way MultiCharts works with multiple cores (which has been proved by our tests) is that every chart window uses a different thread which is assigned to one of the cores. We suggest to run the following test. Create a chart and apply many indicators to ensure a large workload for CPU. Then ...

Marina Pashkova

Hello,

I will check the data as soon as possible and let you know what the results are right away.

Marina Pashkova

Hello, You can also try to following to remedy the problem on your own. When the computer crashed the data must have simply been recorded incorrectly. What you need to do is find the two ticks separated by this gap, note their timestamps, go to Quote Manager -> Edit Data and delete these two records...

Marina Pashkova

see attached. Half of the last digit is hidden behind the window frame. MC 2.1.928.1050 (same problem with prev version) Hello, When you set the number of charachters in Format Window-> Y-Price Scale -> Manual you tell the window to have room for 6 characters only. These six charachters include the...

Marina Pashkova

If symbols are (or will be) available from the data sources, will we be able to select many symbols and add them all at once? Also, don't the data sources provide exchange names that can be pulled and displayed? (I mean a readable exchange name, not an obscure abbreviated code). Hello, The answer t...

Marina Pashkova

Hello,

We could recommend eSignal - they have extensive data for many symbols.

It is not free, though.

Marina Pashkova

Hello I have used MC for over 12 months and one of the problems that I faced from day 1 is still there in beta 2.1. These matters have been raised many times by myself with the helpdesk and by other users. The problem is that MC beta 2.1 does not open my workspaces consistently when I start up each...

Marina Pashkova

Hello,

Thank you for your suggestions. We will certainly consider them for our future MC versions.

Marina Pashkova

I have the same problem and I found that this only happen when my signal is trying to execute a SETSTOPLOSS or SETPROFITTRAGET. If my signal exit by a market order, it works 100% of the time. It also works 100% when I am making a market order enrty. Please check Hello, We have checked autotrading w...

Marina Pashkova

What period have you requested the data for? Was it "bars back" or "to...from"? Also, have you used the same sessions settings for both resolutions?

Also, if you let us know what symbol and from what data provider you plotted we could recreate the problem here.

Marina Pashkova

Hello,

Could you please do a reload again and after that send us logs?

To send the logs please go to Start-> Programs -> MultiCharts -> Logs. Archive and send us logs from the following folders: tsServer and MCActiveX.

You can e-mail them to mpashkova@tssupport.com

Marina Pashkova

Hello,

We are planning to release it this week.

Marina Pashkova

Have you tried the code posted in the thread as an attachment? It's in the very beginning of that thread.

Marina Pashkova

Hello,

Are you talking about an advisory account? If that is the case, we do not have such a functionality at the moment, but are going to introduce it in future.

If you are talking about something else, could you please specify what kind of group that would be?

Thank you.

Marina Pashkova

Thank you very much for your suggestions. We appreciate your input and are going to include them into a list of options we are considering.

Marina Pashkova

Hello,

I made a mistake in the previous post. 4 cores is not the limit for MultiCharts and the program can support more than that. It can support practically any number of cores.

My bad.

Marina Pashkova

Perfect! You're always welcome.

Marina Pashkova

As I mentioned earlier, the future versions of MultiCharts will have this utility built-in and it will be a lot more stable.

Marina Pashkova

Hello,

This is a confirmed bug. It's fixed in the next beta version which is to be released next week.

Marina Pashkova

I would still recommend browsing the forum. Some of the indicators posted by other users work really nicely. As for implementing this feature directly in the program, MC is flexible but there is a certain flexibility coefficient to it. Every user has his own unique demands. Including mechanisms to m...

Marina Pashkova

This feature will be realized in MultiCharts 2.2 due end of 2007.

Marina Pashkova

If the symbols are provided by the servers used by FreeQuotes, MultiCharts will be getting quotes for those.

I just checked your symbols. I found TICK and TRIN, but nothing for WPCVA or VIXX on those servers. But this info will have to be double-checked later.

Marina Pashkova

Hello, I just ran tests on the file you posted. It took MC about 1 second to plot the chart. Do you have any anti-viruses installed on your computer? They could be considerably slowing down the process. Another thing: I noticed that the file contains historical data only.So far as I understand it is...

Marina Pashkova

Hello, I just plotted two charts in MC for ES and NQ. No data was missing. Have you tried reloading charts? (cntrl+R). Only before reloading, please change the requested period in Format Symbol and limit it to those days that have missing data. After the settings are changed you can reload the chart...

Marina Pashkova

Hello,

If you are talking about the Volume Profile histogram that can be displayed to the left or to the right of the chart, then the answer is no. It's width cannot be adusted with the help of a script. It can be done only through the relevant settings in Format Window.

Marina Pashkova

Hello, Below are the answers to your questions: "Would it be possible to add a setting of number of days back , with 0 being the currentdate?" Yes, this function will be available in the future versions of MultiCharts. However, at the moment I cannot provide any ETA. "Furthermore can the plotting be...

Marina Pashkova

ASCII converter is the tool that converts files when you import data in QuoteManager. In other words you don't have to specifically look for this converter. What happens when you import files is as follows: You've got a file in a certain format. When you import the data in this file into QuoteManage...

Marina Pashkova

The upcoming MC version supports up to 4 cores. MC on 4 cores is about 3.8 times faster compared to 1 core.

Marina Pashkova

Thank you for the suggestion.

We are going to add a function making it possible to download data without plotting a chart.

As for the second part of the request, could you please clarify what exactly you mean saying: "Able to download a list of symbol starting from the most recent missing date"?

Marina Pashkova

Robert,

SetExitOnClose and similar orders will be available in the next beta version of MultiCharts due within the next few days.

As for Intrabar orders generation, it will be introduced in MC 2.2 release due end of 2007.

Marina Pashkova

Sam, if I remember correctly the problem was that the TS reserved word "TotalTrades" is not recognized so far by MC (. Therefore the function shouldn't be verified. One workaround for you would be to either block the TotalTrades reserved out or to write your own routine counting the number of trade...

Marina Pashkova

Sam, if I remember correctly the problem was that the TS reserved word "TotalTrades" is not recognized so far by MC (. Therefore the function shouldn't be verified. One workaround for you would be to either block the TotalTrades reserved out or to write your own routine counting the number of trade...

Marina Pashkova

Hello,

At the moment, we are not planning to introduce these features into MC.

However, the problem you descibed could be overcome if you used two computers with two MC licenses - one for testing and the other one for trading.

Marina Pashkova

Hello,

We have been working to eliminate this bug. The MC 2.2 version due in Q4 2007 will have this problem fixed.

Marina Pashkova

Hello,

We have been considering adding this type of candles. However, there isn't even a rough estimate as to when this is going to be done.

Marina Pashkova

Hello, How long does it take to plot a chart using these ASCII file data? Also, it would be good if you could archive and send the file you are referring to to us so that we could test it here. We guarantee that the data will be used for the testing purposes only. Please, send the file directly to m...

Marina Pashkova

Hello, At the moment Free Quotes' functioning is not perfectly stable. For example, I just checked both symbols and while the chart for DJI was plotted, I couldn't get a chart for DAXI. We have already developed a solution for this problem. The next version of MultiCharts due next week will have thi...

Marina Pashkova

Hello, Does the message "Interactive Brokers Trader Workstation is not responding" mostly appear at a particular time of the day or has no connection to it whatsoever? As for connection between the orders you are referring to and this message, we are going to test it here on our machines. As soon as...

Marina Pashkova

Hello, What exactly is not working right? I just plotted a chart using your file (I converted it with the help of ASCII converter in QuoteManager) with the Playback utility and it worked. Could you please check with the recommendations posted at http://forum.tssupport.com/viewtopic.php?t=1699 and tr...

Marina Pashkova

Hello,

Thank you for your suggestions.

We are going to consider the possibility of including these features into MultiCharts.

Marina Pashkova

Hello,

Attached, please see the corrected code.
The problem with it was that MC unlike TS only supports 'Plot' as a numeric value, not as a string.

Marina Pashkova

Dear User, After many additional improvements and enhancements MultiCharts has become one of the fastest and most flexible tools for strategy back-testing and optimization. MultiCharts platform offers a large number of functions, allowing for implementation of almost any conceivable strategies. By t...

Marina Pashkova

Hello, I attached the dlls again. Please make sure you take the following steps replacing dlls: 1. Download the files 2. Unzip them 3. Run regoecdatafeed.bat file 4. Make sure you are using a valid login/password/datasever. You can check this in QuoteManager->Tools->Data Sources->Open E Cry->Setting...

Marina Pashkova

Hello, I attached the dlls again. Please make sure you take the following steps replacing dlls: 1. Download the files 2. Unzip them 3. Run regoecdatafeed.bat file 4. Make sure you are using a valid login/password/datasever. You can check this in QuoteManager->Tools->Data Sources->Open E Cry->Setting...

Marina Pashkova

Is mcfx working now?
Last week we fixed the issue with mcfx server and at the moment it should be working just fine.

Marina Pashkova

Could you clarify your question, please? At the moment it's a bit too general and hard to answer.

Marina Pashkova

That's right. It's not a problem of MC. This is the problem of IB. The reason you receive this message in MC is to let you know that IB has not responded to an order duly submitted by MC. As for fixing it, IB should be addressed on this issue.

Marina Pashkova

Hello,

I just checked your indicator and it compiled without errors.

What MC version are you using btw?

Marina Pashkova

Hello,

Future versions of MultiCharts will have this utility. As to when this is going to be implemented, the current ETA is Q2 2008.

Marina Pashkova

Hello,

Usually, you get this message if MultiCharts is placing a new order but IB has not yet responded regarding the previous order. It is connected to delays in processing orders by IB (even though their program will be functioning just fine).

Marina Pashkova

Hello, When TWS doesn not have either internet connection or connection to the IB server MultiCharts keeps generating orders and trying to submit them. Every time an order is generated MultiCharts tries to recover connection to submit it. If there is still no connection the orders are never submitte...

Marina Pashkova

Hello, Regarding MC functioning with the updated OpenECry. Attached please find 3 dll files that need to replace the corresponding dlls currently used in MultiCharts. To replace tsOECDataFeed.dll please go to MultiCharts\Datafeeds folder To replace api.dll and oec_api.dll please go to MultiCharts fo...

Marina Pashkova

New beta release will be out some time next week.

Most of the data sources will have auto adding option. The ones that won't have it are: Free Quotes, Universal DDE, and Cyber Trader.

Marina Pashkova

Hello, Strictly speaking there was nothing wrong with the file. But: Playback can only read one particular file format. ASCII converter is flexible and can read multiple formats and convert them into the form that can be read by Playback. So after importing and then exporting the file in QuoteManage...

Marina Pashkova

Hello,

Yes, the last one does work!

Marina Pashkova

Hello,

Have you enabled Autotrading function in MC?

Also, could you please double-check all the settings for autotrading? For reference, please see MultiCharts Help.

Marina Pashkova

Hello,

For the new database to be used you need to replace the old one with it.

Marina Pashkova

Yes, you can. If you autotrade signals from different charts for the same symbol please bear in mind that there might be conflicts: order execution will not differentiate between orders generated by different strategies applied to the same symbol. In other words, for one and the same symbol the prog...

Marina Pashkova

It is going to be fixed shortly. At the moment we are testing the solution.

Marina Pashkova

Hello,

The option to add symbols from IQ Feed automatically will be available in the next version of MC.

Marina Pashkova

Hello,

Yes update is necessary. Many of the bugs from the previous versions are fixed and it works faster.

As for the problem you described, it's a known bug which hasn't been fixed so far.

At the moment, I can't give even a rough ETA.

Marina Pashkova

Hello,

It's not going to get buried. The work is currently in progress. As soon the the issue is fixed I'll post a reply in this thread.

Marina Pashkova

Thank you for the information.

I will let our developers know.

Marina Pashkova

The only way to partially delete the data is to do it manually in QuoteManager. Right-click the symbol, go to Edit Data. A dialogue window will be called up. There you will be able to delete the records you do not need. Has your database expanded too much? I most cases databases are below 1GB and ar...

Marina Pashkova

Have you tested the code in MultiCharts?

One of our programmers looked at the code and said that it cannot work because it contains words that are not supported in MC.

Marina Pashkova

Hello, 1. Regarding the problem with daily bars, could you please contact us through LiveChat http://messenger.providesupport.com/messenger/tssupport.html When you come to LiveChat, remind us briefly what your issue is and that it needs fixing via HelpDesk. After that you will be prompted to launch ...

Marina Pashkova

Check this out:
https://www.TS.com/support/bo ... on_sdk.pdf

Hope you will find it useful.

Marina Pashkova

We are planning to add such a function, but I cannot give you any estimates as to when this is going to happen.

Marina Pashkova

Hello, MultiCharts won't function if you delete those files in the database. This is a program's component and should not be deleted. When you tried reinstallation with some of the files missing it couldn't be done because of the file count. Regarding your second question, there is no way to save da...

Marina Pashkova

Hey, New registered user here. 1. It's taking more than 10 minutes to open an ES#F chart. Whether I use ticks, minutes or volume bars it doesn't matter. I'm running the 1050 version on a Pentium 4 with 2G of ram and using eSignal's delayed data. Is this amount of time to open a chart normal? 2. Eve...

Marina Pashkova

ok thanks for replies datafill is probally an IB problem, but why cant i see my charts as it was when i closed MC yesterday. all the data from yesterday and before has to be somewhere (database)and imo it must be very easy to plot charts from that data in TWS i see streaming data why cant mc collec...

Marina Pashkova

At the moment there is no way to control these aspects through codes.
Manual settings have to be used.

Marina Pashkova

I apologize for the inconvenience once again. What really happened is that for whatever reasons we never received a notice about the changes. We are sure that OpenECry did send out e-mails well in advance but we received the general notification only 3 days after you started this thread. So in fact ...

Marina Pashkova

Hello, The answer to both your questions is yes and there is no need to write any special codes for that. 1) You can control the number of bars you see at any given time by manipulating spacing between those. There is are special icons on the Control Bar (double red arrows) 2)You can change the back...

Marina Pashkova

You are welcome.

Marina Pashkova

I am glad we have been able to help you.

If you have any problems again please feel free to contact us.

Marina Pashkova

Hello, Indeed, the file cannot be read by the program in its current format. The format is strictly defined. Please see the quote below: 5 ) Prepare a data file for playback. The simplest way is to export it from QuoteManager by clicking any symbol that has cached tick history and select Export Data...

Marina Pashkova

Hello,

We appreciate your suggestion, but as of now we most probably won't be able to introduce this feature into the next release.

Marina Pashkova

I tried the IB auto trading with my simulated trading a/c. Sometimes the MC will loss connection with IB. It's not reliable to use MC for auto trading. Does anyone have the same problem? MC cannot loose connection with IB because there is no such connection per se. What might be happening is that y...

Marina Pashkova

no problems with connection loss, but theres a good delay of about 2-3 seconds when the system gives IB an order and when the execution happens, and when the markets are moving the fills are terrible. Is there any way to fix that delay? We have conducted numerous tests and can state that order tran...

Marina Pashkova

I personally won't use the auto trading interface until it can generate a order on intrabar prices. I think they were planning to support that, but at this point it may be easier to use a API to IB and call it from easy language. Has anyone else tried to use a API to IB ? You are right: at the mome...

Marina Pashkova

My daily charts also not working, EUR, SSG, ZN, AUD, ES and so on, since 1st Aug 07. After i hv saved the daily chart on 13/8 and next day the 13/8 had disappeared but being replaced with 14/8 and the next day, the 14/8 was replaced by 15/8 and again 15/8 was overwritten by 16/8. Hence my charts wi...

Marina Pashkova

Try the following: Monday 9:45 Monday 12:30 (box unchecked) Monday 14:30 Monday 15:45 (boxt checked) Tuesday 9:45 Tuesday 12:30 (box unchecked) Tuesday 14:30 Tuesday 15:45 (box checked) and so on I gave the numbers as an example. I do not have information on these particular sessions. But I guess th...

Marina Pashkova

Jonathan, You are right: in MultiCharts the current sessions for HSI are set as starting at 10:00 am. Because of the human factor we could not set all the sessions for all the exchanges 100% correct. However, there is an option which enables users to change these settings. As I mentioned in my previ...

Marina Pashkova

Hello,

I just plotted a chart with the data from port 8000. And it worked just fine.

Have you tried shutting down the program and restarting it?
Do you have the same problem with the other ports?

Marina Pashkova

Hello, Please check the session settings in Quote Manager. To do this: right-click the symbol, go to Edit Symbol -> Sessions and see what settings are currently used. If you check Use Custom Sessions option you could set whatever times you need. To have these settings applied when plotting a symbol,...

Marina Pashkova

The reasons for imposing these limitations on Bars Back are purely technical and are related to the complexity of realization of this particular type of data request.

Marina Pashkova

Hello,

http://forum.tssupport.com/viewtopic.php?t=3984

Marina Pashkova

According to our estimates, the solution should be available by the end of next week. At the moment, we cannot be any more precise than that.

We apologize for the inconvenience.

Marina Pashkova

Hello,

The problem has been confirmed. We cannot fix these bad ticks while the system is working. We are going to do it over the weekend as part of maintanance procedures.

Marina Pashkova

I, and others, have found that fills from the IB simulated account can be terribly away from the real market. I can submit market orders one second apart for the YM market and get fills 20 points or more apart during RTH. It has to do with how the simulated account works. Apparently it needs to hav...

Marina Pashkova

A slider to change variables and instant re-charting with new variable without need to close the "Format Study" window. This feature is realized in AB and is a very good feature if one wants to see how indicators change with variables and find the best fitting for the needed purpose as changing MA ...

Marina Pashkova

Please alter the global tracking cursor so that it only moves when the mouse button is held down or at least add this as an option. It makes it much easier to do research on multiple charts. This is how TS treats it. I noticed another user requested this same feature over a year ago; it would only ...

Marina Pashkova

Is it because certain words are not supported the reason so many third party TS ELD's I've tried will not compile without errors in MultiCharts? I've wondered why this was.

Yes, that might be the reason.

Marina Pashkova

will it delete all my indicators and signals? When you uninstall the old version you will be offerend an option "Remove MultiCharts user data from computer". If this field is left unchecked all your data will be saved - including indicators and signals. Once the new version is installed you will ne...

Marina Pashkova

When downloading Daily Data from IB nothing gets downloaded under 928.1050. Previous Betas had no problem with this... What symbols and over what period did you request? What message do you get? If the message is "No Data" please make sure that in File->Preferences->Data Server Mode "Online" and "I...

Marina Pashkova

Hello,

At the moment this feature is indeed unavailable.

Thank you for the suggestion. We are going to consider it.

Marina Pashkova

Hello, When a history request is set as Bars Back there are following limitations (even if you already have the data in the storage): daily and higher - 10 years other resolutions 91 day If a data source does not provide history data or if the server mode is other than On Demand it depends on how mu...

Marina Pashkova

Hello,

If the window prompting you to send the log keeps reappearing it means that the error is recurring. In such a case you need to restart the program.

We are going to fix this issue in our next release.

Marina Pashkova

Hello, Your question did not cross into the borders of 'proprietary information'. There is nothing special about what we 'do' with Genetic Algorithm. In our program it is employed exactly the way it would be elsewhere. You could look up information on GA/GO on the web you will get more details on ho...

Marina Pashkova

Hello,

We are going to consider adding this feature (plotting in studies) to our future releases.

As for a partial solution, though slightly off topic, you could use trend lines to mark stops.

Marina Pashkova

Hello,

It looks like what you might want to use is ADE. Many of our customers use that.

Marina Pashkova

Hello,

The problem is already fixed - the next MC version fixes that. As for the estimated time when the release will be available - it is postponed for about two weeks.

Marina Pashkova

Hello,

Changes of this sort always take time. As for Tuesday/Wednesday it was a rough estimate. It might take a couple of days longer.

Marina Pashkova

Hello,

As a solution we could suggest installing TS 8.3. However, we haven't conducted any detailed tests yet.

Marina Pashkova

Hello,

The solution will be ready next Tuesday/Wednesday.

We apologize for the inconvenience.

Marina Pashkova

Hello John,

I have just tried alerts on the trend line and once the line is deleted no alerts are ringing (or appearing). We will need to have a look at your particular case to see what's going on.

Marina Pashkova

Is loading data from IB working any better now?

Marina Pashkova

Hello,

The problem with 0 bars from OpenTick is confirmed and our programmers are working on it.

Marina Pashkova

Hello, 1. Regarding the problem with session settings: it is supposed to work. So you are right, something must have gone wrong. Please try uninstalling and then re-installing the latest beta 2.1.928.1050 version. 2. Difference b/w 24 hour and daily charts: There will be a difference because these t...

Marina Pashkova

Hello, I just checked session settings in QuoteManager (MC 2.1.928.1050) and all the fields could be activated for Use Custom Session. As for Use Custom Session Template, its fields indeed cannot be changed from this Sessions tab because they are pre-set. To modify them you need to go to Tools->Sess...

Marina Pashkova

Hello,

No, at the moment MyTrack is not supported by MC at the moment. We have been considering adding it in future, though.

Marina Pashkova

Hello, If you are talking about the basis for finding the best solution area it is determined by the user (e.g. net profit etc). If your question was about how the algorithm employed by the genetic optimization finds the best solution areas please refer to the sources mentioned in the previous posts...

Marina Pashkova

Hello,

Could you contact us through LiveChat? We'll try to help you to fix the problem.

Marina Pashkova

Hi John,

No MC does not have ActivityBar or Probability Map

Marina Pashkova

Hello,

Yes it is possible. To import data from Excel the excel document needs to be saved as CSV first.

Marina Pashkova

Hello,

My point was: although there is a way to create the routine you described, the situation when MC crashes a lot is not normal and in such a case we would provide assistance.

If you come across this problem a lot, please contact us through LiveChat

Marina Pashkova

Hello,

What you could do is create a .bat file to 'kill processes'.

On the other hand, it might not be necessary because MC crashes very rarely. If crashes happen a lot that could mean that something's going wrong. In such a case TS Support help would be needed.

Marina Pashkova

Hello,

The post does not give enough information to say why you got the pacing violation in the situation you described.

Could you please contact us through LiveChat?

Marina Pashkova

Hello,

For purchasing historical data we could recommend subrcribing to datafeed from TS. They provide historical data and this would be the best bargain in terms of price/quality. You could subscribe and download whatever historical data you need.

Marina Pashkova

Hello, We would like to have a screenshot to understand what indicator and in what environment was used. If we have this same indicator we could reproduce the situation and see if we have the same issue with the disappearing text. The more information you provide the faster the problme will be solve...

Marina Pashkova

Hello, 1) MC does not support the ExitLong word anymore. Use Sell instead. 2) sellshort = initiate sell sell = cover long buy = initiate long buytocover = cover short pardon my question, I haven't got to autotrade yet, this is new to me. if my system has triggered a statement to "SELL", does MC do t...

Marina Pashkova

Hello,

In the current version there is no easier way to turn the Snap Mode on/off.

In the next MC versions, though, we will have a separte icon for the Snap Mode.

Apart from that, we are going to change the program's interface and it will have customizable bars.

Marina Pashkova

Hello Nick,

Just wanted to make sure that I got this right:

If, say, a chart has 100 bars and in the last section 30 bars are displayed: the first visible bar in that last section will be bar 71. Is that what you mean?

Do you happen to know which command in TS identifies this bar?

Marina Pashkova

Hello, To move an indicator from TS into MC you need to do the following: In TS, go to File->Import/Export Easy Language... . Chose Export EasyLanguage Document File, then choose the indicator you want to export and show the location you want to export it to. Once the indicator has been successfully...

Marina Pashkova

Hello,

Yes, we are planning to add watchlists with links into MC. However, at the moment I don't have the information as to when this feature will be introduced.

Marina Pashkova

Hello,

At the moment MC does not have e-mail notification. We are going to add this feature in the MC release due end of this (2007) year.

Marina Pashkova

Hello,

The number of decimals for a symbol is regulated through the settings in Quote Manager->Edit Symbol->Settings - Price Scale.

Nick, as for the window frame hiding the last character: could you send us a screenshot?

Marina Pashkova

Hello,

On Vista you cannot run TS and MC at the same time. You can do it on XP but not on Vista. This limitation has been imposed by TS.

Marina Pashkova

Hello Nick,

The distinction you make between the first bar on chart and the first bar displayed is pretty vague. Could you please rephrase the question?

Marina Pashkova

Hello,

Trade Volume is based on the number of traded contracts (bids/asks)

Tick Count is based on the number of trades (bids/asks)

You can also find the relevant information in Help (search for Volume-Based Charts)

Marina Pashkova

FYI: The symbol you posted on the forum (the one we tested on our machines) was actually different from the one you applied in MultiCharts. The one you have been using in MultiCharts had a heavy-weight print command which indeed works slowly. We tested this function in both MC and TS and in either p...

Marina Pashkova

Hello,

I just reproduced the situation you described and it all worked.
Could you please send us a screenshot?

Thank you

Marina Pashkova

Hello, I tested the function in both TS 8.3 and the latest beta version of Multicharts on 60 000 bars in both. In both programs it took ~ 1 second. And I've been testing the function on the machine that is way less powerful than yours. Please make sure that the version of MultiCharts you installed i...

Marina Pashkova

Hello,

In your code, all sell words need to be replaced with "sellshort".

Marina Pashkova

Hello, To change tick value you need to go to Quote Manager, left-click on a symbol, go to edit symbol-> settings -> use custom settings and then choose the values for Price Scale and Big Point Value. Once the strategy is applied, to set the currency for the report go to View-> Strategy Performance ...

Marina Pashkova

Hello,

Thank you for your suggestions. Could you show us the screenshots with this function in action in other programs?

Thank you.

Marina Pashkova

Hello,

What you could do is use setprofittarget word, but sometimes it won't work correctly. We are working to fix this issue.

Marina Pashkova

Hello Laurent,

Try the following:

Price scale = 0.01
Big Point Value = 60 000

Marina Pashkova

Hello, I have applied the function you've posted to 15 000 bars with length=5 and smooth = 5. It took MC to plot the function about .5 second. What version of MC are you using? (the older version was slower than TS, the lates beta version is faster). Also, what were the conditions when you applied t...

Marina Pashkova

Hello, I have applied the function you've posted to 15 000 bars with length=5 and smooth = 5. It took MC to plot the function about .5 second. What version of MC are you using? (the older version was slower than TS, the lates beta version is faster). Also, what were the conditions when you applied t...

Marina Pashkova

Hello,

We have tried to reproduce the problem you're describing but all the sessions worked the way they should.

Could you, please, contact us through HelpDesk?

Marina Pashkova

Hello,

Could you send us a screenshot of a tick chart with the gaps and 'zero' bars you are referring to? Also, when you send us the screenshot, could you make sure that all the relevant info (symbol name, resolution, exchange, time and price scales) can be seen.

Thank you.

Marina Pashkova

Hello,

At the data is saved here:
Documents and Settings\All Users\Application Data\TS Support\MultiCharts\Databases\
FBPORTFOLIO.GDB
TSCACHE.GDB
TSSTORAGE.GDB

Marina Pashkova

Hello, Thank you for the post. We do know about this bug but so far (after having spent a certain period of time on the issue) we haven't been able to find out what makes those toolbars to appear. Feedback from users is highly important for improving our product so we would appreciate if you watched...

Marina Pashkova

Hello Paul, ASCII import inserts data and not just appends them. It means that the already existing data gets overwritten with the data from an imported ASCII file for the positions with the same time stamp. In your case, if the Australian data got overwritten with the overseas data there might have...

Marina Pashkova

Hello, Q1. You can get the free trial any time and if you decide to purchase it just make sure you pay for it before the 30-day trial period expires. Q2. Once you purchase MC all minor versions will be free, including Gold release. Q3. MultiCharts will not work with Pentium III, 500 Mhz, 512 memory....

Marina Pashkova

Hello,

As far as I know HUSHNUMS does work with MultiCharts

Marina Pashkova

To get an A-Z MultiChart manual you'll have to download the trial version. You will then have access to MC Help

Marina Pashkova

Hello,

Backtesting is pretty straighforward. It is described in MC Help.

Marina Pashkova

Hello, To understand what happened and solve the problem you're describing we need to reproduce it. To do that we need the ASCII file itself not just the picture of it. If you are worried about posting the file on the forum you can zip and e-mail it to us. We guarantee that the data will be used in ...

Marina Pashkova

Is such a case the first of the two codes -

input: variableA(true);

if VariableA then dothis; -

would be more efficient. And it is easier to read, too.

Marina Pashkova

Hello, We could not reproduce your problem because we don't have access to all the exchanges and all their symbols. We could try to solve your problem via HelpDesk which enables us to get connected your computer and fix the issue remotely. You can contact us through LiveChat and remind us what your ...

Marina Pashkova

Hello,

There is no difference.

Marina Pashkova

Hello,

We are now considering the possibility of adding such an option.

Marina Pashkova

Hi,

Nick's explanation was correct. The reason why you didn't see this behaviour with 800 contracts because with more contracts the program divides them into fewer bars. You could further check this explanation by playing with the settings. For example, set 20 contracts and you'll see those points.

Marina Pashkova

Hello,

The program does not support such a function. As a partial solution you could write an indicator which would plot the arrows.

Marina Pashkova

You are rigth, the issue with the same contract with different strategies in different workspaces is the same as in the case with manual and automated trading. We do understand what you want to do and indeed in cannot be done in MultiCharts. The current realization has been carefully thought over an...

Marina Pashkova

Hello, We have analyzed the issue carefully. What you have described is not a bug. This is the way the program is supposed to function. We do understand your point. However, separating automatically generated positions from those entered manually would be technically extremely difficult and while so...

Marina Pashkova

Hello Nick, You are right saying that "MC should never ever over write a users studies without the user saying actively doing that." We are working on changing that. At the moment, however, there is no way to retrieve your modified studies. Backup is usually deleted after installation has been compl...

Marina Pashkova

Well, the version you are using is the latest.
We haven't been able to reproduce your problem. We'll have to look at it via HelpDesk.
You could contact us through LiveChat, tell us briefly what the issue is and we will tell you what to do next.

Marina Pashkova

Hello Nick,

The thing is that there is no backup for your studies. If you have written any they should be there. You just go to PLEditor and open the relevant study.

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