some Intraday charts erratic mbtrading data recent occurance [SOLVED]
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- Posts: 5
- Joined: 05 Nov 2013
some Intraday charts erratic mbtrading data recent occurance
multicharts 32 bit 8.7 build 7633, mbtrading latest desktop pro v 2.2.0.41 . price is usually off 5x up or down, ie: 17 goes to 117 in a gap, sample hourly attatched. several years never seen this before. random yet constant, seems to have happened in the last upgrade only on this 32 bit machine running xp. the mbtrading desktop pro charts show proper price action in a comparison , may this be a glitch in the mbt dll . I have attempted deleting data and cache on faulty charts just to get refilled , daily on faulty intraday are fine, the intraday glitch appears typically within a few days of last bar .. review of the data in quote manager also shows discrepancy yet market quotes are fine. meaning my stock never showed such price offsets in watchlists or quotes. this is a near term instance. any thoughts much appreciated
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- 1HOURDATA.jpg
- this is an example hourly multicharts 32bit
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- Henry MultiСharts
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Re: some Intraday charts erratic mbtrading data recent occur
Hello bullsandbears,
We are contacting MBTrading directly regarding this case.
We are contacting MBTrading directly regarding this case.
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- Posts: 5
- Joined: 05 Nov 2013
Re: some Intraday charts erratic mbtrading data recent occur
Here are the current dll's on my MBT Desktop Pro 2.2.0.48
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- MBTDLLS 2.2.0.48 11.5.2013.jpg
- my mbt desktop pro 2.2.0.48 internals
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- Henry MultiСharts
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- Joined: 25 Aug 2011
- Has thanked: 1264 times
- Been thanked: 2957 times
Re: some Intraday charts erratic mbtrading data recent occur [SOLVED]
MBT resolved the issue on their end.
Please do the following:
1) Close MultiCharts and all of its processes.
2) Start QuoteManager only.
3) Right click on SPXL -> Clear cache.
4) Start MultiCharts and plot a chart for SPXL.
5) Reload the chart using Ctrl+R to backfill the correct data.
Please do the following:
1) Close MultiCharts and all of its processes.
2) Start QuoteManager only.
3) Right click on SPXL -> Clear cache.
4) Start MultiCharts and plot a chart for SPXL.
5) Reload the chart using Ctrl+R to backfill the correct data.