I am using the live Rithmic feed and it was fine however today I keep getting cut off for no apparent reason.
The connection seems to cut out for a second or two and then immediately re-connects itself... This has probably happened five or so times in the last couple of hours.
I've made no changes to my hardware and my Internet seems fine otherwise so not sure what the issue is.
Does anyone know of any Rithmic issues or have any problem solving ideas?
Thanks
Connection Issues [SOLVED]
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- Henry MultiСharts
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Re: Connection Issues
Hello datamonkey,
We have not received any reports regarding Rithmic connection today. Have you tried contacting your broker directly?
We have not received any reports regarding Rithmic connection today. Have you tried contacting your broker directly?
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- Posts: 95
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Re: Connection Issues
Yes my broker said there are no known issues either so not sure what my problem is?!Hello datamonkey,
We have not received any reports regarding Rithmic connection today. Have you tried contacting your broker directly?
My Internet seems fine otherwise...
- Henry MultiСharts
- Posts: 9165
- Joined: 25 Aug 2011
- Has thanked: 1264 times
- Been thanked: 2957 times
Re: Connection Issues [SOLVED]
Please come to our live chat Monday-Friday 6:30 am - 3 pm EST to demonstrate this behavior remotely. We will do our best to help you.Yes my broker said there are no known issues either so not sure what my problem is?!Hello datamonkey,
We have not received any reports regarding Rithmic connection today. Have you tried contacting your broker directly?
My Internet seems fine otherwise...
-
- Posts: 95
- Joined: 19 Nov 2013
- Has thanked: 39 times
- Been thanked: 6 times
Re: Connection Issues
Ok thank you.
The only issue is that it's probably happened about 7 times in the last 3 hours so you may have to wait a while to witness it!
The only issue is that it's probably happened about 7 times in the last 3 hours so you may have to wait a while to witness it!