hello,
There is something strange with my MC this morning:
1. I have been testing the current MC platform for more than 1 month. So far so good. Nothing changed recently. Last week everything is fine.
2 This morning (Mon, HKT) I start MC & QM as usual. However, I notice that there is no tick data come in for 3 symbols after the market is opened: HHI (HKFE), HSI (HKFE) & K200@KSE.
3. The othe charts are ok. My data feed is IB. TWS/IB is ok. My own DDE and C# systems are both recording data coming in for the above 3 symbols.
4. Another strange thing is the following error message for HHI & HSI symbols:
No security definition has been found: Symbol= HHIF16;Trade;HKFE;FUT;USD;
The currency I set for these two symbols is HKD. I just checked again, the record is still HKD, how come the error message showed USD. Is it the root cause of the current problem ?
Attached are my MC screen and QM settings for reference. BTW, I tried to close MC and QM and restart them. But there is still no data coming in for these 3 symbols. Very strange. Any hint is appreciated. Thanks.
Chart is not updating, QM no data come in [SOLVED]
Chart is not updating, QM no data come in
- Attachments
-
- hsi-setting1.jpg
- hsi QM setting
- (74.77 KiB) Downloaded 587 times
Re: Chart is not updating, QM no data come in
Other screen shots for ref.
- Attachments
-
- hsi-hhi-error.jpg
- HSI and HHI error msg
- (55.21 KiB) Downloaded 580 times
Re: Chart is not updating, QM no data come in
MC chart attached.
(Sorry for multiple messages, it seems that I can't attached more than 1 file in a message.)
(Sorry for multiple messages, it seems that I can't attached more than 1 file in a message.)
- Attachments
-
- mc-screen.jpg
- (222.78 KiB) Downloaded 582 times
Re: Chart is not updating, QM no data come in -- Root Cause
Hi there,
I think I find the potential root cause of the problem.
I modified the "Description" field of the 3 symbols in the QM last night -- actually I modified the "Description" field of the other symbols also. I just made the description a little bit shorter, only. The other charts are updating as usual except the 3 symbols HHI.HK, HSI & K200.
When I change the "Description" field of the 3 symbols back to the original descriptions, re-connect symbol again, data come in immediately.
I don't want to do experiment to prove this is the root cause. However, I believe most people will think that this "Description" field shall be something "for reference" only. Is there a bug ?
Thank you for your attentions.
I think I find the potential root cause of the problem.
I modified the "Description" field of the 3 symbols in the QM last night -- actually I modified the "Description" field of the other symbols also. I just made the description a little bit shorter, only. The other charts are updating as usual except the 3 symbols HHI.HK, HSI & K200.
When I change the "Description" field of the 3 symbols back to the original descriptions, re-connect symbol again, data come in immediately.
I don't want to do experiment to prove this is the root cause. However, I believe most people will think that this "Description" field shall be something "for reference" only. Is there a bug ?
Thank you for your attentions.
- Attachments
-
- setting-change.jpg
- (50.79 KiB) Downloaded 580 times
- TJ
- Posts: 7743
- Joined: 29 Aug 2006
- Location: Global Citizen
- Has thanked: 1033 times
- Been thanked: 2223 times
Re: Chart is not updating, QM no data come in -- Root Cause
The description cannot be changed.Hi there,
I think I find the potential root cause of the problem.
I modified the "Description" field of the 3 symbols in the QM last night -- actually I modified the "Description" field of the other symbols also. I just made the description a little bit shorter, only. The other charts are updating as usual except the 3 symbols HHI.HK, HSI & K200.
When I change the "Description" field of the 3 symbols back to the original descriptions, re-connect symbol again, data come in immediately.
I don't want to do experiment to prove this is the root cause. However, I believe most people will think that this "Description" field shall be something "for reference" only. Is there a bug ?
Thank you for your attentions.
The description is from the exchange/broker. Along with the symbol, it is part of the instrument identifier.
FIY, some exchanges recycle their symbols. The only way to identify them is through the description.
eg. The symbol "ESH6" is used for e-mini S&P 500 March 2006, as well as the e-mini S&P 500 March 2016.
- Henry MultiСharts
- Posts: 9165
- Joined: 25 Aug 2011
- Has thanked: 1264 times
- Been thanked: 2957 times
Re: Chart is not updating, QM no data come in
Hello benho,
For IB instruments the description is critical. You need to have the currency code on the first place in the description for the instrument to function correctly.
For IB instruments the description is critical. You need to have the currency code on the first place in the description for the instrument to function correctly.