Multicharts drops IQeed / loss of realtime data

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wilkinsw
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Multicharts drops IQeed / loss of realtime data

Postby wilkinsw » 05 Jun 2016

Hi,

I'm repeatedly seeing Multicharts lose realtime data from IQfeed at the 1700ct session open for Globex products. Sometimes all products, sometimes just one.

Am using IQfeed 5.2.1.0

The IQwatchquote app and "status" show that IQfeed is connected and I can pull up realtime data. So it seems to be a fault with Multicharts alone.

Has anyone else seen this issue?

How do I go about collecting the required info for MC to characterise the bug?

Thanks.

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arnie
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Re: Multicharts drops IQeed / loss of realtime data

Postby arnie » 06 Jun 2016

Hi,

I'm repeatedly seeing Multicharts lose realtime data from IQfeed at the 1700ct session open for Globex products. Sometimes all products, sometimes just one.

Am using IQfeed 5.2.1.0

The IQwatchquote app and "status" show that IQfeed is connected and I can pull up realtime data. So it seems to be a fault with Multicharts alone.

Has anyone else seen this issue?

How do I go about collecting the required info for MC to characterise the bug?

Thanks.
Collect the logs

https://www.multicharts.com/trading-sof ... harts_Logs


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