cannot connect the digital rights management system  [SOLVED]

Questions about MultiCharts and user contributed studies.
lzhmhznr

cannot connect the digital rights management system

Postby lzhmhznr » 05 Nov 2016

When i run MultiCharts64.exe , it show

The connection to the digital rights management system cannot be established.
MultiCharts will be launched without authorization. No real-time data will be available.

my computer name is LZH4

MultiCharts64 Version 9.1 Release (Build 12587)
(Evaluation Copy)
UserID 1289131436

I can open www.mcauth.com page and ican see “We’ll Have More Soon” text

my internet setting is right
my MultiCharts . NET 64 Version 9.1 Release (Build 12589) can connect digital rights management system
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Last edited by lzhmhznr on 07 Nov 2016, edited 1 time in total.

racerx
Posts: 3
Joined: 13 Oct 2014

Security / Digital Rights Mgmt

Postby racerx » 06 Nov 2016

Dear Community & Support,

We are in the process of putting a PC running Multicharts behind a firewall managed by someone other than us. They have a Deny_ALL approach and have requested from us Inbound and Outbound ports ip's that need to be opened for Digital rights management???

Thank you for your help

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TJ
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Re: Security / Digital Rights Mgmt  [SOLVED]

Postby TJ » 06 Nov 2016

You need to provide permanent access of MultiCharts to the authorization servers:
https://mcauth.com/
https://mcauth1.com/
https://mcauth2.com/

Port numbers 80 and 443 should be open.

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Alex MultiCharts
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Re: cannot connect the digital rights management system

Postby Alex MultiCharts » 07 Nov 2016

The issue was resolved in the Live Chat and the fix will be applied to the future versions.


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