cannot connect the digital rights management system  [SOLVED]

Questions about MultiCharts and user contributed studies.

cannot connect the digital rights management system

Postby lzhmhznr » 05 Nov 2016

When i run MultiCharts64.exe , it show

The connection to the digital rights management system cannot be established.
MultiCharts will be launched without authorization. No real-time data will be available.

my computer name is LZH4

MultiCharts64 Version 9.1 Release (Build 12587)
(Evaluation Copy)
UserID 1289131436

I can open page and ican see “We’ll Have More Soon” text

my internet setting is right
my MultiCharts . NET 64 Version 9.1 Release (Build 12589) can connect digital rights management system
(65.45 KiB) Downloaded 973 times
Last edited by lzhmhznr on 07 Nov 2016, edited 1 time in total.

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Security / Digital Rights Mgmt

Postby racerx » 06 Nov 2016

Dear Community & Support,

We are in the process of putting a PC running Multicharts behind a firewall managed by someone other than us. They have a Deny_ALL approach and have requested from us Inbound and Outbound ports ip's that need to be opened for Digital rights management???

Thank you for your help

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Re: Security / Digital Rights Mgmt  [SOLVED]

Postby TJ » 06 Nov 2016

You need to provide permanent access of MultiCharts to the authorization servers:

Port numbers 80 and 443 should be open.

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Re: cannot connect the digital rights management system

Postby Alex MultiCharts » 07 Nov 2016

The issue was resolved in the Live Chat and the fix will be applied to the future versions.

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