Portfolio trader issue mc11  [SOLVED]

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no erocla
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Portfolio trader issue mc11

Postby no erocla » 22 Aug 2017

Hi guys,

Without any reason, with mc 11, i cannot open a lot of PWS files on my portfolio trader.
In those files there was complex model, with 80 systems with a portfolio trader signals.

Please i need help.
Regards
No Erocla

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Henry MultiСharts
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Re: Portfolio trader issue mc11

Postby Henry MultiСharts » 22 Aug 2017

Hello No Erocla,

This error has been resolved already. Please download the file with the fix corresponding to your version of MultiCharts, unzip it and follow the installation guide:
http://www.multicharts.com/trading-soft ... an_Updater
Attachments
11x32.zip
for 32 bit MultiCharts 11
(3.73 MiB) Downloaded 7 times
11x64.zip
for 64 bit MultiCharts 11
(5.27 MiB) Downloaded 9 times
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Re: Portfolio trader issue mc11

Postby no erocla » 23 Aug 2017

Hi Henry and thank you for support.

Unfortunately it doesn't work, i don't have errors from updater but my problem is not fixed.
I've problem with sending mail too, i think that i need support.

Thank you in advance
No Erocla

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Re: Portfolio trader issue mc11

Postby Henry MultiСharts » 23 Aug 2017

No Erocla,

Please go to Help tab->Feedback (or Windows Start menu->All programs->MultiCharts64->Feedback) to send us the logs.
Select two options:
- Attach log files to help us understand what happened
- Upload collected data to Help Desk.
Uncheck the other options as we do not need them right now.

Send all your Portfolio Workspace files that you are unable to open to support @ multicharts .com
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Re: Portfolio trader issue mc11

Postby no erocla » 23 Aug 2017

Ok just sent the email

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Henry MultiСharts
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Re: Portfolio trader issue mc11  [SOLVED]

Postby Henry MultiСharts » 24 Aug 2017

The modules above have been updated with the fix for this specific case.
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