Hello,
As you can see in the attachments, I had two trades in theese days closed with a certain profit indicated in Position History that reflects the values on the broker, but when I check out in Trade Summary the profit is different. Someone know why does it happen?
Position History - Trades Summary different Profits for the same trades
Position History - Trades Summary different Profits for the same trades
- Attachments
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- Trades Summary.PNG
- (76.01 KiB) Not downloaded yet
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- Position History.PNG
- (23.5 KiB) Not downloaded yet
- Svetlana MultiCharts
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Re: Position History - Trades Summary different Profits for the same trades
Hello LeOnSaba,
We recommend performing the following steps to check why it happens:
1. Please export the list of trades from the Trades Summary. 2. Call for the Trading Performance Report in View -> Trading Performance Report. Check if the trades correspond to the Trades Summary.
3. Check if the Big Point Value is set correctly in QuoteManager -> right click your instrument -> Edit Symbol -> Settings
4. Exclude the influence of the currency conversion from GBP to EUR.
Please select None in File -> Preferences -> Trading -> Preferred currency.
In the Order and Position Tracker -> Trades Summary select GBP.
Do the values correspond in this case?
If after that you still have difficulties, please reproduce the issue and send us the following files via the main MultiCharts window -> Help -> Feedback.
In the description please specify:
how often the issue is reproduced;
step by step instruction how to reproduce the issue.
Please select the options:
Attach a screenshot;
Attach log files…;
Snapshot of the current MC setup;
Open workspaces…;
Data for active instruments…;
Include tick data;
Active signals…;
Upload collected data to help desk;
uncheck other options and click Send.
We recommend performing the following steps to check why it happens:
1. Please export the list of trades from the Trades Summary. 2. Call for the Trading Performance Report in View -> Trading Performance Report. Check if the trades correspond to the Trades Summary.
3. Check if the Big Point Value is set correctly in QuoteManager -> right click your instrument -> Edit Symbol -> Settings
4. Exclude the influence of the currency conversion from GBP to EUR.
Please select None in File -> Preferences -> Trading -> Preferred currency.
In the Order and Position Tracker -> Trades Summary select GBP.
Do the values correspond in this case?
If after that you still have difficulties, please reproduce the issue and send us the following files via the main MultiCharts window -> Help -> Feedback.
In the description please specify:
how often the issue is reproduced;
step by step instruction how to reproduce the issue.
Please select the options:
Attach a screenshot;
Attach log files…;
Snapshot of the current MC setup;
Open workspaces…;
Data for active instruments…;
Include tick data;
Active signals…;
Upload collected data to help desk;
uncheck other options and click Send.