After my 2-day WFO process completed, this error "calculating recommended parameters cancelled by user multicharts" shows up.
And I cannot get the recommended parameters.
I have installed the newest version of MultiCharts and started to use it. And this problem happens.
In fact, I did not cancel calculating recommended parameters, but MultiCharts tell me this.
Can I get the recommended parameters without re-run the WFO process again?
Thanks for your help.
why did this error "calculating recommended parameters cancelled by user multicharts" show after my WFO completed?
- Kate MultiCharts
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Re: why did this error "calculating recommended parameters cancelled by user multicharts" show after my WFO completed?
Hello shargo,
Our development team has reproduced the issues you reported on our end. They are currently working on a fix.
We will do our best to have this fixed in one of the future releases.
Our development team has reproduced the issues you reported on our end. They are currently working on a fix.
We will do our best to have this fixed in one of the future releases.
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Re: why did this error "calculating recommended parameters cancelled by user multicharts" show after my WFO completed?
@Shargo Make sure the radio button is checked. I had this happen and did not have the radio button checked on the optimization screen.
Re: why did this error "calculating recommended parameters cancelled by user multicharts" show after my WFO completed?
Thanks for @tpredictor
Could you tell me which radio button needs to be checked specifically?
Thank you very much.
Could you tell me which radio button needs to be checked specifically?
Thank you very much.
@Shargo Make sure the radio button is checked. I had this happen and did not have the radio button checked on the optimization screen.
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Re: why did this error "calculating recommended parameters cancelled by user multicharts" show after my WFO completed?
It's a checkbox. On the Set Parameters of the WFO page. It is the second screen. Make sure "Calculate Recommended Parameters" is checked.