Chart trading not working  [SOLVED]

If I place a trade with chart trading activated, I cannot trade from the chart because none of the levels (entry, stop, and target) are illustrated on the chart. I have chart trading active on the chart, but nothing is showing. Anybody had this problem and how did you resolve? Thanks

Hi pitrader,

Please make sure the options to show orders and positions are enabled in Format Chart Trading.

Hi Svetlana. I checked and they are all enabled. But still they do not appear on the chart.

Are the orders displayed in the Order and Position Tracker?
Probably your chart does not include the price levels of your orders. Then you can compress the price scale.

Hi Svetlana. The orders are displayed in the Order position Tracker, however the price levels are not displayed within the chart even after compressing the price scale. Are the price levels displayed within the chart for SIM as well as Realtime?

Hi pitrader,

The chart shows orders which you have in the account that is selected in the Chart Trading Panel.

If the correct account is selected, but orders still do not appear, please come to our live chat MON-FRI from 6:00 AM till 1:00 PM EST for assistance via remote connection. Live Chat is accessible from our web site.

Hi Svetlana. Thank you for your assistance. That sounds like a good idea.