Hi,
I'm new to Multicharts. Today I download and install MC 7.0.****, running TWS 921.4. After adding symbols successfully in QuoteManager, I cannot get real time data in MC. The chart just stays at state of couples of minutes before, and there is no new tick data coming and chart continuously refreshing. Meanwhile, in the QuoteManager, it is said that tick data is received .
Could anyone tell me how to solve this problem?
Thanks,
J.s.
Real Time Chart Not Refreshing
- TJ
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Re: Real Time Chart Not Refreshing
Basic questions:Hi,
I'm new to Multicharts. Today I download and install MC 7.0.****, running TWS 921.4. After adding symbols successfully in QuoteManager, I cannot get real time data in MC. The chart just stays at state of couples of minutes before, and there is no new tick data coming and chart continuously refreshing. Meanwhile, in the QuoteManager, it is said that tick data is received .
Could anyone tell me how to solve this problem?
Thanks,
J.s.
What symbol you have added?
Did you add it from "Datasource"? or manually?
Are you subscribed to the symbol?
What is the chart type and chart resolution?
How far back in time are you requesting for the chart?
What is the chart session?
What is the chart time zone?
Re: Real Time Chart Not Refreshing
Basic questions:
What symbol you have added?
"BAC" "AAPL" "EUR.USD"
Did you add it from "Datasource"? or manually?
Add from Data Source
Are you subscribed to the symbol?
Yes
What is the chart type and chart resolution?
Candlestick
How far back in time are you requesting for the chart?
23 Nov 2011 to 26 Nov 2011
What is the chart session?
Default
What is the chart time zone?
Exchange
Btw, I see a TS connection option in the data source list. Is there any instructions on how to use it with TS 9?
Thanks
What symbol you have added?
"BAC" "AAPL" "EUR.USD"
Did you add it from "Datasource"? or manually?
Add from Data Source
Are you subscribed to the symbol?
Yes
What is the chart type and chart resolution?
Candlestick
How far back in time are you requesting for the chart?
23 Nov 2011 to 26 Nov 2011
What is the chart session?
Default
What is the chart time zone?
Exchange
Btw, I see a TS connection option in the data source list. Is there any instructions on how to use it with TS 9?
Thanks
- TJ
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Re: Real Time Chart Not Refreshing
What is the ... chart resolution?Basic questions:
...
What is the chart type and chart resolution?
Candlestick
...
Thanks
eg. 1 day? 5 minute? 1000 tick?
Re: Real Time Chart Not Refreshing
The Chart resolution is 15 secondWhat is the ... chart resolution?
eg. 1 day? 5 minute? 1000 tick?
- JoshM
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Re: Real Time Chart Not Refreshing
I don't mean to offend you Jzshen, but keep in mind that yesterday (Friday) was Black Friday and as a cause off that, various US markets had a reduced trading session. I couldn't find the trading hours for EUR.USD on IDEALPRO, but those shouldn't be affected by that (i.e. those should keep updating).
Regards,
Josh
Where does it say that? If it's in the event log (the bottom half of the QuoteManager screen), it's historical tick data being backfilled, but if it's displayed by connected symbols (through rightclicking on a symbol and choose Connect Symbol), then it's real-time ticks coming in.The chart just stays at state of couples of minutes before, and there is no new tick data coming and chart continuously refreshing. Meanwhile, in the QuoteManager, it is said that tick data is received.
I don't know if it matters, but have you tried another TWS version? There were some complaints about 920 (see here), but I don't know if these are solved in TWS 921.Today I download and install MC 7.0.****, running TWS 921.4.
Regards,
Josh
Re: Real Time Chart Not Refreshing
Yes, I did exactly as you said. QuoteManager keeps reporting tick data received, but in MC the chart just stays the same as couple of minutes ago.Where does it say that? If it's in the event log (the bottom half of the QuoteManager screen), it's historical tick data being backfilled, but if it's displayed by connected symbols (through rightclicking on a symbol and choose Connect Symbol), then it's real-time ticks coming in.
BlackFriday may be the cause, so I plan to try more on next week's trading sessions.
Thanks
- Henry MultiСharts
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Re: Real Time Chart Not Refreshing
Hello Sir.Yes, I did exactly as you said. QuoteManager keeps reporting tick data received, but in MC the chart just stays the same as couple of minutes ago.Where does it say that? If it's in the event log (the bottom half of the QuoteManager screen), it's historical tick data being backfilled, but if it's displayed by connected symbols (through rightclicking on a symbol and choose Connect Symbol), then it's real-time ticks coming in.
BlackFriday may be the cause, so I plan to try more on next week's trading sessions.
Thanks
Please try the following:
In Multicharts->Format->Instrument->Settings->1 tick resolution, data range 2 days back from today's date.