2 daily bars for the same day  [SOLVED]

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Fabrice
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2 daily bars for the same day

Postby Fabrice » 09 Aug 2013

Each day after 17h35 (local time), 2 bars for the same day are displayed in a daily chart. The bar that should not be here has a close time of 17:35. The correct bar has a close time of 22:00. Looking at the data in QM confirms that QM has recorded a close at 17:35. The session for this symbol ends at 22:00.

This wrong display lasts until the next morning when QM updates its quotes.
I had expected that this problem disappeared with the last build (august 7) but it goes on...

Regards.
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Alex MultiCharts
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Re: 2 daily bars for the same day

Postby Alex MultiCharts » 13 Aug 2013

The sessions for this symbol in QuoteManager are incorrect. It is necessary to set the Sessions equally to TWS Sessions of the symbol.
For FCEQ3 it is 00:15 EST - 23:55 EST, Exchange Time Zone is Eastern Standard Time.
In QuoteManager double click on the symbol -> Sessions tab -> Select Use Custom Sessions -> select Exchange -> click Add.
After it, you need to Reload the chart (CTRL+R on the chart).

Fabrice
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Re: 2 daily bars for the same day

Postby Fabrice » 21 Aug 2013

I was almost sure your so general answer was not targeting this issue, but I missed the time to investigate more. Now I am almost sure this has nothing to do with QM setup. For 2 good reasons.

1) looking at the close time of each bar on the daily chart, I have found that the wrong series of close time (17h35 instead of 22h) begins the 08/08. As a matter of fact, this is exactly the day where I have installed the latest release of MC.Net (available on 08/07).
2) I have not tweaked any settings in QM for several weeks, because everything was fine - at least, the way I used MC.Net made the close time correct each day.

What was perfectly working until 08/07 just does not work properly since 08/08. As I do not especially believe in merely coincidences in computing, the most probable reason of this issue is the new release of MC.Net, where QM/IB Connector behaves differently.

Regards.

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Alex MultiCharts
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Re: 2 daily bars for the same day  [SOLVED]

Postby Alex MultiCharts » 23 Aug 2013

Please come to our Live Chat Mon-Fri from 6:30 AM to 1 PM EST so we can investigate the issue and help you: http://messenger.providesupport.com/mes ... pport.html

Fabrice
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Re: 2 daily bars for the same day

Postby Fabrice » 27 Aug 2013

Thank you for this answer. I have found a simple workaround that is enough for me at the moment. I may look further on this issue later and will let you know if I need assistance.
Thank you anyway.
Best regards.


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