Corrupt data in GBP/CHF port 9000
Corrupt data in GBP/CHF port 9000
There are corrupt ticks in the GBP/CHF pair on port 9000 for 06/08/2007. The price spikes from 2.40 to over 120.00, making any chart including this date useless.
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
It's now been over six weeks since I brought this problem to your attention, and it still has not been fixed. Please could you do something about it.
M Klein
M Klein
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- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Thanks for replying.We are working to eliminate this problem. However, I cannot give you any ETA as to when it is fixed.
Errors in the data are becoming a big dissuader for me to continue with MCFX. GBP/CHF has this spike problem in port 9000. Many pairs are still very gappy in the daily charts in port 8000. Take a look at EUR/USD 3 day for an example. EUR/USD in port 8000 has a false spike down over 250 pips just after market open on Sunday evening. This stuff is fundamental.
M Klein
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
That would be a very welcome change.As I mentioned in previous topics we are going to launch a new server soon. This new server will not only increase the reliability of the data stream but will also eliminate this 'price hikes' problem.
In the meantime, are you able to edit the data set to remove these rogue ticks? If so, I'd like to draw your attention to another one:
pair: GBP/USD
port: 9000
time: 23:22 GMT
date: 10/10/2007
This is a false spike of nearly 400 pips.
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
I see that some of these problems have now been fixed. Thank you.We are now working on eliminating those price spikes.
But is it possible that you could ask the developers to remedy all these false spikes? The GBP/CHF spikes are still there, the GBP/USD and EUR/AUD spikes of 11/10/2007 still exist in the daily charts, and the EUR/USD spike of 08/10/2007 is still there in both the hourlies and dailes.
Thanks.
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Again, some of the spikes have disappeared, but some remain - the huge GBP/CHF spike on 06/08/2007 for example, and one in EUR/USD on 08/10/2007.The remaining spikes will be eliminated over the weekend.
Wouldn't it be possible to automatically compare data from two feeds and highlight the discrepancies? That would give a full list of possible glitches, rather than chasing them one by one as you receive reports from customers.
Incidentally, when I request a 12h chart in GBP/CHF from port 9000, I receive only the most recent bar of data. I haven't tested exhaustively but that seems to be true for all the intra-day timescales except 1-hour. To put it another way, there seems to be no historical intra-day data in GBP/CHF, except in the 1-hour timescale.
M Klein
M Klein
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007