Why to have fill out a form for downloading new Version?

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templ
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Why to have fill out a form for downloading new Version?

Postby templ » 29 Jul 2012

Hello,

why do I have as registered user to fill out a form "complete" like a new customer to be allowed to download the 64bit Version of MC?
If only the "MultiCharts UserID *" would be required in the form, ok ...

If I do download the current Version via MC: Help/Check for Updates, I get only the 32bit Version.

Thanks for helping.
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TJ
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Re: Why to have fill out a form for downloading new Version?

Postby TJ » 29 Jul 2012

templ wrote:Hello,

why do I have as registered user to fill out a form "complete" like a new customer to be allowed to download the 64bit Version of MC?
If only the "MultiCharts UserID *" would be required in the form, ok ...

If I do download the current Version via MC: Help/Check for Updates, I get only the 32bit Version.

Thanks for helping.

As soon as you click "Send", a new window will pop up to let you download immediately.

templ
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Re: Why to have fill out a form for downloading new Version?

Postby templ » 29 Jul 2012

TJ wrote:...
As soon as you click "Send", a new window will pop up to let you download immediately.


For every "*", I get "Required Field"... have to fill in all the blanks! (see screenshot)


(I see there is similar topic: MC program updating problem
viewtopic.php?f=1&t=10653&p=52292&hilit=download#p52222)
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Stan Bokov
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Re: Why to have fill out a form for downloading new Version?

Postby Stan Bokov » 30 Jul 2012

Yes, you have to fill in all the required fields. Once you do, you'll get a link to download. This is required to stop spam bots and to make sure only existing users have access to downloading. We'll upgrade the infrastructure soon to allow updating the 64-bit version from within the platform.
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