Could not connect MC to J-Trader, for data and broker link  [SOLVED]

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123LMC
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Could not connect MC to J-Trader, for data and broker link

Postby 123LMC » 09 Oct 2012

Hi,

It seems quite straightforward to set up the connection between MC and J-Trader for both data feed and broker link. However, I failed in both situation. When I was trying to do that, for a little while the broker indicator lamp turned from Red to Yellow. Then, it turned back to Red with audio alert of "disconnected".
What is possibly wrong ? Thanks.

LMC

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Henry MultiСharts
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Re: Could not connect MC to J-Trader, for data and broker li  [SOLVED]

Postby Henry MultiСharts » 09 Oct 2012

Hello LMC,

Is your account enabled for MultiCharts ?
What is the error message in File -> New -> Order and position tracker window -> Logs tab ?
Have you contacted PATS or your clearing firm to get the correct settings for MultiCharts connection ?

123LMC
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Joined: 05 Sep 2012
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Re: Could not connect MC to J-Trader, for data and broker li

Postby 123LMC » 10 Oct 2012

It is resolving now. It's the broker's call.
Thanks.


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