Overnight position not displayed when market opened

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Fabrice
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Overnight position not displayed when market opened

Postby Fabrice » 21 Nov 2012

Had kept 1 position overnight. When market opened at 8:00, the position was still not displayed. I had to disconnect and reconnect to TWS to make MC find the position.
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Andrew MultiCharts
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Re: Overnight position not displayed when market opened

Postby Andrew MultiCharts » 21 Nov 2012

Hello Fabrice,

If MultiCharts has not been closed and started over again yet, the log files should store some information on the situation. Please attach the logs if you haven't restarted MultiCharts.

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Re: Overnight position not displayed when market opened

Postby Fabrice » 21 Nov 2012

I can't read the event log in QM because it is always scrolling. Is there a file for the event log that I can open with a text editor ?

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Andrew MultiCharts
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Re: Overnight position not displayed when market opened

Postby Andrew MultiCharts » 21 Nov 2012

Sorry Fabrice, i was not clear enough in my previous post. I was talking about MultiCharts logs.

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Re: Overnight position not displayed when market opened

Postby Fabrice » 21 Nov 2012

I have just sent the logs.

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Andrew MultiCharts
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Re: Overnight position not displayed when market opened

Postby Andrew MultiCharts » 21 Nov 2012

Thanks, we will check the logs. Was that 8:00 AM of November 20 or 21?

Fabrice
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Re: Overnight position not displayed when market opened

Postby Fabrice » 21 Nov 2012

It's 8:00 am (French time) this morning (21 nov).

Fabrice
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Re: Overnight position not displayed when market opened

Postby Fabrice » 22 Nov 2012

Have checked this morning on 8.5 beta 1. Same issue. The P/L was wrong during the 1st minutes and then became correct. Have sent details and logs to support.
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Andrew MultiCharts
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Re: Overnight position not displayed when market opened

Postby Andrew MultiCharts » 22 Nov 2012

Fabrice, not all standard logging is enabled on your PC. Please download this file and run it when MC is off. It will enable required logging level. After that, please reproduce the issue, send new log files and let me know the date and time of the issue again.


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