Equal price  [SOLVED]

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madj0ker
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Equal price

Postby madj0ker » 15 Jan 2013

I need more help on EUREX market, on FESX future the open price, close, high and the low are the same, something wrong on QM? Or in chart? Thank you
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TJ
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Re: Equal price

Postby TJ » 15 Jan 2013

madj0ker wrote:I need more help on EUREX market, on FESX future the open price, close, high and the low are the same, something wrong on QM? Or in chart? Thank you

what is the chart resolution?

madj0ker
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Re: Equal price

Postby madj0ker » 16 Jan 2013

is 1000 contracts

madj0ker
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Re: Equal price

Postby madj0ker » 16 Jan 2013

if you can help when the market is open the value are correct

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Andrew MultiCharts
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Re: Equal price

Postby Andrew MultiCharts » 16 Jan 2013

Hello Madj0ker,

What is the symbol?
Is it demo or live account?
Please make a right-click on the chart -> Format Window -> Status Line -> Is "Enable Tracking Mode" checked?

madj0ker
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Re: Equal price

Postby madj0ker » 16 Jan 2013

now i have checked "Enable Tracking Mode", the chart is FESX0313, but on ES and 6E charts is not enabled and their value are correct. I have live account with mirus, i use 8.5beta2 of MultiCharts

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Andrew MultiCharts
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Re: Equal price

Postby Andrew MultiCharts » 16 Jan 2013

madj0ker wrote:now i have checked "Enable Tracking Mode", the chart is FESX0313


So if you put the cursor on the latest bar, what are the values in status line? Could you make a screenshot (of the whole MultiCharts window please)?

madj0ker
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Re: Equal price

Postby madj0ker » 16 Jan 2013

here the screenshot, thank you.
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madj0ker
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Re: Equal price

Postby madj0ker » 16 Jan 2013

after market close, the value are equal
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Andrew MultiCharts
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Re: Equal price

Postby Andrew MultiCharts » 17 Jan 2013

Is the last screenshot with unchecked "enable tracking mode"?

madj0ker
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Re: Equal price

Postby madj0ker » 17 Jan 2013

yes

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Andrew MultiCharts
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Re: Equal price

Postby Andrew MultiCharts » 17 Jan 2013

We will look into this and i'll let you know what we have found.

madj0ker
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Re: Equal price

Postby madj0ker » 17 Jan 2013

ok, thank you.

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Andrew MultiCharts
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Re: Equal price  [SOLVED]

Postby Andrew MultiCharts » 24 Jan 2013

It seems the issue comes from your data vendor end. We were able to reproduce it in their software.

Image

madj0ker
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Re: Equal price

Postby madj0ker » 24 Jan 2013

Ok thank you, i contact my data vendor.

Regards


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