PROBLEM WITH DATA FEED WEBANK & MULTICHARTS

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zhutroomdomy
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PROBLEM WITH DATA FEED WEBANK & MULTICHARTS

Postby zhutroomdomy » 23 Jan 2013

I have gaps on charts
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Andrew MultiCharts
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Re: PROBLEM WITH DATA FEED WEBANK & MULTICHARTS

Postby Andrew MultiCharts » 23 Jan 2013

Hello Zhutroomdomy,

I am not sure i understand what is the problem on the screenshot. Do you mean that there is a gap between last bar for yesterday and first bar on chart? Or that the last price on chart differs from last price in market scanner?

zhutroomdomy
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Re: PROBLEM WITH DATA FEED WEBANK & MULTICHARTS

Postby zhutroomdomy » 24 Jan 2013

Hello Andrew, there is a gap in the data, as the market opens at 9:00 am and the data began to be collected on the graph only by 09.10, and is also resulting in the maximum and minimum on the graph are completely different from those reported on the scanner.
I hope I have been clear enough otherwise they are always available to further clarification, thanks to early.
Domenico

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Andrew MultiCharts
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Re: PROBLEM WITH DATA FEED WEBANK & MULTICHARTS

Postby Andrew MultiCharts » 24 Jan 2013

Your chart resolution is 10 minutes. In MultiCharts bar time = time of bar close. The bar on your screenshot started at 9:00 and closed at 9:10.

Please make a right click on the same symbol in Market scanner -> Format Instrument... -> Settings -> Make a screenshot of the window and upload it here.

zhutroomdomy
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Re: PROBLEM WITH DATA FEED WEBANK & MULTICHARTS

Postby zhutroomdomy » 25 Jan 2013

here it is
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Andrew MultiCharts
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Re: PROBLEM WITH DATA FEED WEBANK & MULTICHARTS

Postby Andrew MultiCharts » 25 Jan 2013

Could you launch Webank software and plot identical chart as in MC and make a screenshot of both charts?

zhutroomdomy
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Re: PROBLEM WITH DATA FEED WEBANK & MULTICHARTS

Postby zhutroomdomy » 28 Jan 2013

here they are if you need anything else let me know
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Re: PROBLEM WITH DATA FEED WEBANK & MULTICHARTS

Postby Andrew MultiCharts » 30 Jan 2013

On the screenshot in your first post in this thread the Last value in status line (and as the result in Market Scanner) differs from the current price on chart. It is not the case on the latest 2 screenshots, so the question is how often does it take place and are there any particular steps to reproduce it (maybe particular time during a day)?
zhutroomdomy wrote:here they are if you need anything else let me know

On these screenshots your session settings in MultiCharts differ from their platfrom. Please read this article to learn more about sessions in MultiCharts and set them up respectively to see identical charts.


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