Windows 10 Compatibility Issue  [SOLVED]

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Gann_Man
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Windows 10 Compatibility Issue

Postby Gann_Man » 07 Sep 2015

Is anyone else having trouble with the DOM working in Windows 10?

The DOM is completely unusable for me with both:
MultiCharts64 v9.0 Build 11210 - multicharts64.9.0.11210.400_release_x64_r7.exe
MultiCharts64 v9.1 Beta 2 - multicharts64.9.1.11614.202_beta2_x64.exe

I installed a clean copy, not an upgrade of 7 or 8, of Windows 10 on a new hard-drive.

I open a new DOM and receive "Waiting for data" message...

Broker is MB Trading. I'm able to chart the broker data in a bar chart. /ESU5, 1-minute data.

Any ideas?

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Henry MultiСharts
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Re: Windows 10 Compatibility Issue

Postby Henry MultiСharts » 08 Sep 2015

Hello Gann_Man,

Are you able to get the DOM data in the MBTrading platform?
Have you configured the MB Trading broker profile? Is it connected?
Are there any error messages in the QuoteManager Event Log when you create a new DOM window?

Gann_Man
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Re: Windows 10 Compatibility Issue

Postby Gann_Man » 08 Sep 2015

The MBT data works fine on the MBT Desktop Pro and eSignal 12 platforms.

I'm able to chart MBT data in a charting window UNTIL I open a new DOM then ALL MBT data freezes. However, esignal data continues to update in real-time. So yes, MBT is configured and connected properly.

No, I never receive any error messages in the QuoteManager Event Log.

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Henry MultiСharts
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Re: Windows 10 Compatibility Issue  [SOLVED]

Postby Henry MultiСharts » 22 Sep 2015

Hello Gann_Man,

Our engineers were able to replicate the MBTrading futures data access in the DOM window on Windows 10 issue.
At the moment the fix is targeted to MultiCharts 9.1 Release.


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