rtd server on windows server 2008 issue

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ilt000
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rtd server on windows server 2008 issue

Postby ilt000 » 09 Sep 2015

hello,

I'm using MC on a VPS with win server 2008 64bit, everything is fine but when I tried to install the RTD server 64 in order to have real time data on excel I have the following issue: a visual basic error on excel, it seems a library (there is not written which one) is missing. I have Excel 2007.

I have tried with MC 64 and 32 bit, installing the RTD 64 and 32 but it doesn't work. Is Excel2007 the problem? Do I have to use a 64 bit version of Excel on a Windows server 2008 64 bit?
Is there something that I can try?

Thanks!
Regards
ilt000

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Henry MultiСharts
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Re: rtd server on windows server 2008 issue

Postby Henry MultiСharts » 22 Sep 2015

Hello ilt000,

The following configurations are possible on your OS:
MS Office 32 + RTD32 + MultiCharts/.NET 32-bit.
MS Office 32 + RTD64 + MultiCharts/.NET 64-bit.
MS Office 64 + RTD64 + MultiCharts/.NET 64-bit.

If you have an error generated by Excel when you are installing the RTD server then something is wrong with the Excel. We can check the logs to see if they have more details regaring the issue. Please come to our live chat Monday-Friday 6:30 am - 1 pm EST to demonstrate this behavior remotely. We will do our best to help you.


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