Bug for 15 min Charts with IB data at 24hour setting

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aljafp
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Joined: 28 Oct 2005
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Bug for 15 min Charts with IB data at 24hour setting

Postby aljafp » 04 Apr 2008

I recently noticed that when i plot 15mins charts, some candles do not end at the right time.

Please see the attached files

For file MC1.jpg, USD/JPY on idealpro the candle at the cursor should show 4/2/2008 12:00 but instead shows 11:59

For file MC2.jpg, 6EM8 euro currency future the candle at the cursor should show 4/3/2008 14:00 but instead shows 13:59

Both symbols are plotted with 24 hour sessions...

Why is this happening ?

thanks
Attachments
mc1.JPG
mc1.JPG (159.32 KiB) Viewed 114 times
mc2.JPG
mc2.JPG (271.79 KiB) Viewed 135 times

User avatar
Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 08 Apr 2008

Hi aljafp,

Could you please contact our customer support service? We have not been able to reproduce the problem you are describing. We would need to get connected to your computer to find the cause of the problem.

Thank you!


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