MCharts stops charting

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miltonc4
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MCharts stops charting

Postby miltonc4 » 08 Apr 2008

I have this week started using Ver3,with hotfix for trading
and notice MCharts stops charting(once yesterday,twice today)
Data is flowing into eSignal Pro,but not into QM
Any ideas ? why QM doesnt collect data
It needs a total shutdown and re boot of computer to fix this problem so that data starts to plot again.
Milton

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Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 08 Apr 2008

Hi Milton,

Please contact our customer support representatives at http://messenger.providesupport.com/mes ... pport.html

They would need to get connected to your computer to see what the problem might be.

Regards.


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