MC 3.1 takes 2 minutes to exit the program !

Questions about MultiCharts and user contributed studies.
Chi-Yuan Shih
Posts: 14
Joined: 25 Aug 2007

MC 3.1 takes 2 minutes to exit the program !

Postby Chi-Yuan Shih » 27 Jun 2008

MC 3.0 takes only a few seconds to close and exit the program, But 3.1 beta and 3.1 need almost 2 minutes to exit the program.

There may be some problems in V.3.1 ?!

I use Globalserver as realtime datasource, MC takes 90 second to start and open two workspaces. It takes more time to exit the program, I doubt if MC 3.1 is doing something in the background.

User avatar
Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 27 Jun 2008

Hi Chi-Yuan Shih,

Could you please contact our customer support representatives at ... pport.html so that they could connect to your PC and see what might be causing the long start-up and exiting?

Thank you.

Please note that the support hours are 6:30 am - 4:00 pm EST, Monday through Friday.


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