Bad Windows Cumulative update?

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darob
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Bad Windows Cumulative update?

Postby darob » 11 Jun 2021

I just spent my morning troubleshooting a broken data connection between IB and MC.net and determined it’s associated with the last Windows 10 cumulative update. I was getting bid and ask in the scanner but nothing was plotting on the charts. I’ve rolled back and paused updates and it’s working again. Did anyone else have this problem? Both MC.net 12 and 14 were affected.

darob
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Re: Bad Windows Cumulative update?

Postby darob » 16 Jun 2021

I guess no one else's update went badly? I have Windows Updates turned off and I've found I needed to return to MC.NET v12 release 13 to get the stability I expect in my trading platform.

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Kate MultiCharts
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Re: Bad Windows Cumulative update?

Postby Kate MultiCharts » 23 Jun 2021

Hello darob,

If the issue is reproduced, please send us logs via the main MultiCharts window -> Help -> Feedback.
In the commentary section please describe the steps you took before the issue was reproduced in as much detail as possible.
Then please select the options:
Attach a screenshot;
Attach log files…;
Snapshot of the current MC setup;
Open workspaces…;
Upload collected data to help desk;
uncheck other options and click Send.

darob
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Re: Bad Windows Cumulative update?

Postby darob » 27 Jul 2021

Thanks Kate. I've reactivated Windows Update for a couple weeks now and v12 r13 has been operating so far without further issues.


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