OANDA - Disconnecting across the board
- Tammy MultiCharts
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- Joined: 06 Aug 2020
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Re: OANDA - Disconnecting across the board
Hello rsaraga,
We need to investigate this on our end.
Please send us logs via the main MultiCharts window -> Help -> Feedback.
In the comment section please leave a link to this forum thread so that we could recognize the issue. Please also specify the time when these messages occurred.
Please select the options:
Attach log files…;
Include backup of logs...;
Upload collected data to help desk;
uncheck other options and click Send.
We need to investigate this on our end.
Please send us logs via the main MultiCharts window -> Help -> Feedback.
In the comment section please leave a link to this forum thread so that we could recognize the issue. Please also specify the time when these messages occurred.
Please select the options:
Attach log files…;
Include backup of logs...;
Upload collected data to help desk;
uncheck other options and click Send.
-
- Posts: 15
- Joined: 23 Jun 2012
- Location: Ohio, U.S.
- Has thanked: 6 times
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- Contact:
Re: OANDA - Disconnecting across the board
Hello Tammy, it happens immediately when I connect. Just tried it now:
Date/Time Category Instrument Profile Strategy Message
10/5/2021 8:26 Information 01_RS - Connection to OANDA has been established
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-013"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-015"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-009"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-011"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-008"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-010"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-019"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-014"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-018"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-007"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-012"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-017"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-021"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-016"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-020"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
Date/Time Category Instrument Profile Strategy Message
10/5/2021 8:26 Information 01_RS - Connection to OANDA has been established
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-013"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-015"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-009"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-011"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-008"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-010"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-019"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-014"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-018"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-007"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-012"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-017"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-021"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-016"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
10/5/2021 8:26 Warning 01_RS - MAKEREQUEST (GET) WEBEXCEPTION : ; MESSAGE= THE PROVIDED REQUEST WAS FORBIDDEN."; REQUESTSTRING= "HTTPS://API-FXTRADE.OANDA.COM/V3/ACCOUN ... 477093-020"; MSG= "THE REMOTE SERVER RETURNED AN ERROR: (403) FORBIDDEN.""
- Tammy MultiCharts
- Posts: 200
- Joined: 06 Aug 2020
- Has thanked: 6 times
- Been thanked: 65 times
Re: OANDA - Disconnecting across the board
We'll need to check your logs to find out what is wrong.
Please send us feedback as described above, and our engineers will analyze it.
Please send us feedback as described above, and our engineers will analyze it.
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- Posts: 15
- Joined: 23 Jun 2012
- Location: Ohio, U.S.
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Re: OANDA - Disconnecting across the board
I never tried this before, but this is using Oanda's TEST Connection, it showed these errors.
- Tammy MultiCharts
- Posts: 200
- Joined: 06 Aug 2020
- Has thanked: 6 times
- Been thanked: 65 times
Re: OANDA - Disconnecting across the board
Hello rsaraga,
You will need to contact OANDA support directly to find out why the fxTrade Connection test showed those errors.
You will need to contact OANDA support directly to find out why the fxTrade Connection test showed those errors.