Alert for a line unworkable
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competitor59
- Posts: 7
- Joined: 02 Oct 2013
Alert for a line unworkable
In previous versions, the alerting function for the horizontal line was working normally. However, in recent tests of several versions (currently Version 14 - 25793), the warning cannot be triggered. Can this issue be addressed in subsequent versions?
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Polly MultiCharts
- Posts: 203
- Joined: 20 Jul 2022
- Has thanked: 1 time
- Been thanked: 56 times
Re: Alert for a line unworkable
Hello competitor59,
We have checked the issue on our end and it is not reproduced, I'm afraid.
So please describe your issue in more detail. Did the alerts work before? Did you change any settings before it stopped working?
Also will it be possible for you to come to our live chat MON-FRI from 6:00 AM till 1:00 PM EST so that we can study this behavior remotely?
Live Chat is accessible from our web site.
We have checked the issue on our end and it is not reproduced, I'm afraid.
So please describe your issue in more detail. Did the alerts work before? Did you change any settings before it stopped working?
Also will it be possible for you to come to our live chat MON-FRI from 6:00 AM till 1:00 PM EST so that we can study this behavior remotely?
Live Chat is accessible from our web site.
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competitor59
- Posts: 7
- Joined: 02 Oct 2013
Re: Alert for a line unworkable
Somehow, these lines follow with my indicator. When I disable my indicator, then these lines are gone. And I can't add a new line when the indicaor is disable. I guess that's why it didn't trigger the alerts.
I delete my indicator, and add it again. Then all are going well. I use the windows setting (xxx.wsp) from old database. Supposed to be compiled the indicators later than importing them. Now, they work smoothly. Thanks.
I delete my indicator, and add it again. Then all are going well. I use the windows setting (xxx.wsp) from old database. Supposed to be compiled the indicators later than importing them. Now, they work smoothly. Thanks.