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Questions about MultiCharts and user contributed studies.
trader
Posts: 28
Joined: 06 Nov 2005

Beta Version 4.0.1573.202

Postby trader » 20 Sep 2008

I would like to upgrade this weekend but the main website prompts me to fill out a request form. Anyone have a direct link ?

Thanks,
Trader

brodnicki steven
Posts: 407
Joined: 01 Jan 2008
Been thanked: 3 times

Postby brodnicki steven » 20 Sep 2008

I've always had to give my name and email address to get the latest versions, they have to verify that you are an owner. A few seconds after entering name and email , the download link is emailed to you.

trader
Posts: 28
Joined: 06 Nov 2005

Postby trader » 20 Sep 2008

I've always had to give my name and email address to get the latest versions, they have to verify that you are an owner. A few seconds after entering name and email , the download link is emailed to you.


Thank you for replying.

I gave it a whirl and ...nothing in my inbox yet. Oh well.

brodnicki steven
Posts: 407
Joined: 01 Jan 2008
Been thanked: 3 times

Postby brodnicki steven » 20 Sep 2008

Make sure your email program is not treating it like spam and blocking it.
I get the email within a minute.

trader
Posts: 28
Joined: 06 Nov 2005

Postby trader » 22 Sep 2008

Tried again Monday and I'm good to go.

I noticed this disclaimer the second time around:

Important: a risk of technical problems always exists and if you filled out the form but received no feedback within 2 hours, the reason may be that your request simply did not get through to us. In such a case please fill out the form again and then send your request directly to support@tssupport.com.

brodnicki steven thanks again for taking the time to offer assistance.

Trader

User avatar
Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 22 Sep 2008

Hi trader,

Just sent you a link to your private message box.

Let me know if I can help with anything else.

Regards.


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