MultiCharts Discretionary Trader -- Installation & Set Up

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FXserge

MultiCharts Discretionary Trader -- Installation & Set Up

Postby FXserge » 01 Feb 2011

Will it support the broker Deutsche Bank?

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Re: What is MultiCharts Discretionary Trader

Postby khalaad » 01 Feb 2011

Which brokers are on board?

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Re: What is MultiCharts Discretionary Trader

Postby khalaad » 01 Feb 2011

And any issues with running the licensed MultiCharts and MultiCharts Discretionary Trader on the same computer at the same time?

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Re: What is MultiCharts Discretionary Trader

Postby Tresor » 01 Feb 2011


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Re: What is MultiCharts Discretionary Trader

Postby arnie » 01 Feb 2011

OK, is there any explanation (manual?) on how to set IB or other broker symbols on MC 7 yet?

Can't see any data on symbols such, 6EH1, ESH1 or even CLH1. Even charts are giving problems saying that cannot be loaded.
Meanwhile, I can see bids and ask for forex symbols, but again, no charts.

What am I missing?

Regards,
Fernando


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Re: What is MultiCharts Discretionary Trader

Postby sam028 » 01 Feb 2011

OK, is there any explanation (manual?) on how to set IB or other broker symbols on MC 7 yet?

Can't see any data on symbols such, 6EH1, ESH1 or even CLH1. Even charts are giving problems saying that cannot be loaded.
Meanwhile, I can see bids and ask for forex symbols, but again, no charts.

What am I missing?

Regards,
Fernando
It works fine for me, IB and Zen-Fire (ESH1/Globex for ES 03/11).
But not with MBT, I'm connected, but "No data".

If someone have an idea for MB Trading, I'm listening ;).

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Re: What is MultiCharts Discretionary Trader

Postby arnie » 01 Feb 2011

It works fine for me, IB and Zen-Fire (ESH1/Globex for ES 03/11).
It's working?

I'm able to connect to IB and open a chart using the MC 6.1, but with this free version I just can't.
I created new symbols just to make sure things were the same, called for a chart and after a couple of seconds, the chart was loaded.

With this free version MC just hangs there, waiting for data... no charts and no bid/ask data.

QuoteManager says that market data farm connection is OK. If it is OK, what seems to be the problem?

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Re: What is MultiCharts Discretionary Trader

Postby snoop » 01 Feb 2011

Arnie:

Is this a new install of IB with MC7? In my case it was, and I suffered the same problem you have, until I enabled dde in TWS (config, api) and matched the port # with MC (qm, data source, ib)

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Re: What is MultiCharts Discretionary Trader

Postby sam028 » 01 Feb 2011

It works fine for me, IB and Zen-Fire (ESH1/Globex for ES 03/11).
It's working?

I'm able to connect to IB and open a chart using the MC 6.1, but with this free version I just can't.
I created new symbols just to make sure things were the same, called for a chart and after a couple of seconds, the chart was loaded.

With this free version MC just hangs there, waiting for data... no charts and no bid/ask data.

QuoteManager says that market data farm connection is OK. If it is OK, what seems to be the problem?
It's on a test machine, so it was a new TWS install for me.
I didn't allow DDE, only socket.
I add some stocks, some options and the ES, that's all, but all worls fine.

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Re: What is MultiCharts Discretionary Trader

Postby arnie » 01 Feb 2011

Actually, it was not a new installation for me.

I opened MC 6.1, and open an ES chart using IB TWS API connection. All went OK.

Closed all, opened MC free version (DT), and TWS again, called ES chart, and nothing happened. Just stood there, waiting for data...

The weirdest thing though, is I first called ES chart, and then, when I called another chart, Euro, QuoteManager says ES was disconnected from real-time data. How can this be?

This is telling that there is a connection, but data just can't pass trough.

I then tested the eSignal connection and here I didn't have any problem. All charts opened fine using DT version.

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Re: What is MultiCharts Discretionary Trader

Postby khalaad » 01 Feb 2011

Thank you.

But this is a list of features, not listing of brokers willing to accept orders from MultiCharts Discretionary Trader.

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Re: What is MultiCharts Discretionary Trader

Postby khalaad » 01 Feb 2011

The following brokers are currently supported through the DOM:

• FXCM
• Interactive Brokers
• MB Trading
• Open E Cry
• PFGBEST
• Patsystems
• Rithmic
• Trading Technologies
• Zen-Fire

More details posted here: https://www.multicharts.com/traders-blog/?p=126

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Re: MultiCharts Discretionary Trader Installation & Set Up

Postby tekram » 01 Feb 2011

Connect to IB & TS, shut down MCDT. Restart MCDT, shows following Windows kernel32 exception.
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Re: What is MultiCharts Discretionary Trader

Postby TIKITRADER » 01 Feb 2011

And any issues with running the licensed MultiCharts and MultiCharts Discretionary Trader on the same computer at the same time?

You may already have an answer to this but for those who don't this is from the blog...

-------------------------------------------------------------------------------

Miscellaneous

MultiCharts and MultiCharts Discretionary Trader can be installed and used at the same time on one computer. There is no conflict between the two programs.

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Re: MultiCharts Discretionary Trader Installation & Set Up

Postby khalaad » 02 Feb 2011

Yes.

Thank you, TIKITRADER; I am having a field day!

And thank you TS Support, and Tresor, geizer, SP, sptrader, yourself, and all user-contributors who assisted TS Support.

Guest

Re: MultiCharts Discretionary Trader Installation & Set Up

Postby Guest » 02 Feb 2011

Not sure if this is the same issue, but I get a similar error message if I try to open a workspace with a saved DOM.
Connect to IB & TS, shut down MCDT. Restart MCDT, shows following Windows kernel32 exception.

Guest

Re: MultiCharts Discretionary Trader Installation & Set Up

Postby Guest » 02 Feb 2011

It will not recognize the Symbols from IB from MC5.5 or 6 You need to re-add the symbols and it will work fine from IB

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Re: MultiCharts Discretionary Trader Installation & Set Up

Postby Dave Masalov » 02 Feb 2011

Connect to IB & TS, shut down MCDT. Restart MCDT, shows following Windows kernel32 exception.
Not sure if this is the same issue, but I get a similar error message if I try to open a workspace with a saved DOM.
Dear Sirs,

Please send us your workspaces and log files so we can investigate the issues on our end.

You can find log files here:
WinXP
"%USERPROFILE%\Local Settings\Application Data\TS Support\MultiCharts\"
VISTA, W7
"%USERPROFILE%\Local\TS Support\MultiCharts\"

You should paste this line in Start --> Run and in the window that will pop up make a zip-folder. Please send it to dmasalov@multicharts.com

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Re: MultiCharts Discretionary Trader Installation & Set Up

Postby arnie » 02 Feb 2011

Just to update my situation...

Dave is the MAN :)

In less than 1 minute Dave solved a problem that yesterday robbed 3 hours of my life.

Allow me to ask something related to the chart trading window.
I use eSignal for data feed and IB for brokerage. Isn't possible to see in the chart trading window the bid/ask price from the broker? Looking at a chart from a different feed than the broker can generate some discrepancies on prices that could make us lose a couple of ticks when giving an order.
Actually, even if the chart is feed by the broker, it would be nice to have access to the bid/ask prices in the chart trading window.

Also, is there any lag when orders are given through MC and through TWS?

Regards,
Fernando

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Re: MultiCharts Discretionary Trader Installation & Set Up

Postby tekram » 02 Feb 2011

Not sure if this is the same issue, but I get a similar error message if I try to open a workspace with a saved DOM.
Connect to IB & TS, shut down MCDT. Restart MCDT, shows following Windows kernel32 exception.
You are correct sir. This is a workspace with saved DOM error, reproducible. Just don't open the saved workspace with a DOM opened, repeatedly.

MotoMoto

Re: MultiCharts Discretionary Trader Installation & Set Up

Postby MotoMoto » 10 Feb 2011

when connecting the MCDT to IB, on searching/lookup for the IB FX codes, the system hangs.
Am I in the right place when using the Insert Symbols into Portfolio >> Cash Tab and searching for symbols such as AUD, EUR, JPY
thanks.

Guest

Re: MultiCharts Discretionary Trader Installation & Set Up

Postby Guest » 10 Feb 2011

scratch the last question..... yes it all works fine, as for some reason I had disconnected IB (doh!) and missed the obvious reconnection.
so far... I like what I see and will start to test more, and I hope offer some constructive feedback.
(For the record I was a previous user of the full version of MC....but stopped using it until it offered more manual chart trading. So if this is good....i'm back baby!)

Soma

Install Error code = 23

Postby Soma » 18 Feb 2011

I'm unable to install on an XP machine that meets the recommended specs. This has happened with each version of the DT release. I've restarted the machine and reinstalled the latest MBT Desktop Pro just in case.

I get the following error:

Image

How do I resolve this?

DarkPool

Cannot connect to MB Trading

Postby DarkPool » 27 Feb 2011

I downloaded MultichartsDT today and tried to connect it to my MB Trading account. The red light turns yellow for a second and then back to red. I can connect with MB Navigator on this same machine and MB trading says there is nothing blocking the connection. I did enter the right login info...

How does this work?

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Re: MultiCharts Discretionary Trader Installation & Set Up

Postby Dave Masalov » 02 Mar 2011

I'm unable to install on an XP machine that meets the recommended specs. This has happened with each version of the DT release. I've restarted the machine and reinstalled the latest MBT Desktop Pro just in case.

I get the following error:

How do I resolve this?
Soma,

Your user profile should be local in order to install MCDT properly.

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Dave Masalov
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Re: MultiCharts Discretionary Trader Installation & Set Up

Postby Dave Masalov » 02 Mar 2011

I downloaded MultichartsDT today and tried to connect it to my MB Trading account. The red light turns yellow for a second and then back to red. I can connect with MB Navigator on this same machine and MB trading says there is nothing blocking the connection. I did enter the right login info...

How does this work?
DarkPool,

Please come to our Live Chat between 6:30AM and 2PM so we can connect to your computer remotely and help you.

Soma

Re: MultiCharts Discretionary Trader Installation & Set Up

Postby Soma » 09 Mar 2011

I'm unable to install on an XP machine that meets the recommended specs. This has happened with each version of the DT release. I've restarted the machine and reinstalled the latest MBT Desktop Pro just in case.

I get the following error:

How do I resolve this?
Soma,

Your user profile should be local in order to install MCDT properly.
What do you mean? All my files and folders are local. I'm not logging in remotely.

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Dave Masalov
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Re: MultiCharts Discretionary Trader Installation & Set Up

Postby Dave Masalov » 10 Mar 2011

What do you mean? All my files and folders are local. I'm not logging in remotely.
Soma,

Do you have a LAN setup? Also, please try to delete the following folder: "%allusersprofile%\TS Support\MultiCharts Discretionary Trader". You should have rights to do this.

Soma

Re: MultiCharts Discretionary Trader Installation & Set Up

Postby Soma » 10 Mar 2011

There is a LAN here however all files are on this computer.

I don't have the folder you referenced. The set up fails before it gets to the point of creating that folder.

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Re: MultiCharts Discretionary Trader Installation & Set Up

Postby Dave Masalov » 10 Mar 2011

Soma,

Please try to create this folder yourself.


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